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Guest houses · Reichenau · ★★★

Kaiserhof

📍 Prein 25, 2651 Reichenau, Austria · Show on map

Very good245 reviews8.4

Photos: Booking.com

  • Internet
  • Parking
  • Family rooms
  • Shuttle
  • Ski storage
  • Garden

About the property

Kaiserhof is located in Reichenau, 21 km from Neuberg Abbey, 14 km from Semmering Train Station, as well as 23 km from Mürzzuschlag Train Station. It is situated 38 km from Schneeberg and provides bicycle parking. Free private parking is available and the guest house also features bike hire for guests who want to explore the surrounding area.

At the guest house, every unit is fitted with a wardrobe. With a private bathroom fitted with a shower and free toiletries, units at the guest house also feature free WiFi, while selected rooms also boast a balcony. At the guest house, units include a desk and a flat-screen TV.

Buffet and continental breakfast options with warm dishes, local specialities and fresh pastries are available.

You can play table tennis at the guest house. After a day of skiing, cycling or hiking, guests can relax in the garden or in the shared lounge area.

Südbahn Museum Mürzzuschlag is 23 km from Kaiserhof, while Schneeberg Railway is 36 km from the property. Vienna International Airport is 104 km away.

Type
Guest houses ★★★3-star rating
Location
ReichenauLower Austria
Guest rating
8.4 / 10Very good · 245 reviews
Check-in
from 14:00until 18:00
Check-out
by 11:00
Languages spoken
German, English

Breakfast

Style Buffet

Cuisine Continental

Dietary options Vegetarian, Vegan, Gluten-free

  • Bread
  • Pastries
  • Butter
  • Cheese
  • Cold meat
  • Eggs
  • Yogurt
  • Fruit
  • Local specialities
  • Cooked/warm meals
  • Jam
  • Cereal

Accepted payment methods

  • Visa
  • Mastercard
  • Diners Club
  • JCB
  • Maestro

Good to know

  • Check-in takes place at Hotel Raxalpenhof (165 yards away).

Prices and availability

Pick your check-in then check-out date and we work out the price of your stay. Price per night for 2 adults, from Booking.com.

Prices are checked in euros and converted at the Nov 11, 2026 exchange rate, as a guide only: Booking.com shows the exact amount. Exchange rates: European Central Bank, Rates By Exchange Rate API

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Rooms and units

Rooms and photos from the property’s Booking.com page.

Facilities and services

  • Internetfree
  • Parkingfree
  • Family rooms
  • Shuttleextra charge
  • Ski storage
  • Garden
  • Non-smoking

Room amenities

  • Clothes rack

Bedroom

  • Wardrobe or closet

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper
  • Towels

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • TV

Internet

  • Internet services free

Parking

  • Parking free

Outdoors

  • Garden

View

  • View

Ski

  • Ski storage

General

  • Family rooms
  • Hardwood or parquet floors
  • Heating
  • Non-smoking rooms
  • Non-smoking throughout

Reception services

  • Invoice provided

Services

  • Shared lounge/TV area
  • Shuttle service extra charge
  • Vending machine (drinks)

General accessibility

  • Upper floors accessible by stairs only

Activities

  • Bicycle rental extra charge
  • Bowling nearby
  • Cycling
  • Hiking free
  • Skiing nearby
  • Table tennis free
  • Tennis court nearby
  • Tennis equipment free

From the property’s Booking.com page. “Extra charge”: a fee may be payable on site.

Guest ratings

8.4 Very good245 reviews

Highlights

  • Cleanliness
  • Comfort
  • Staff

Could be better

  • Facilities
  • Wi-Fi
  • Staff 9.2−0.3
  • Facilities 8.3−0.7
  • Cleanliness 9.1−0.2
  • Comfort 9.0−0.2
  • Value for money 8.8
  • Location 8.8−0.6
  • Wi-Fi 8.5−0.6

Average in Reichenau · 17 rated properties

Ratings from Booking.com guests who stayed at the property.

Guest reviews

9.5 ExceptionalAverage of these 10 reviews

  • MarthaUnited States · Jan 1, 2024 10Exceptional

    Wonderful stay, wonderful staff - would love to visit again!

    Liked : Exactly as pictured, fabulous breakfast, wonderful staff at both locations (sister hotels) who were so hospitable and welcoming. Access to the spa facilites was a great bonus!

    Disliked : Somewhat complicated to get to without a car but possible! Call the hotel beforehand to get instructions

    • Group of friends
    • Double Room
  • ŠtefanSlovakia · Jan 7, 2026 8Very good

    Liked : Very kind and friendly staff, especially the lady at the reception who was extremely helpful and welcoming. The breakfast was good, and there was parking available. The room was very clean, and a big advantage is that dogs are allowed. We really enjoyed our stay.

    Disliked : Overall, the stay was pleasant, however I think it might be time to renovate the showers (little old), as there was a slight issue with the hot water. The radiator was heating very strongly and could not be regulated or turned off, so we had to keep the window slightly open. Judging by the drafts, it seemed that other rooms were dealing with this in the same way. It would also be nicer to have glass glasses in the rooms instead of plastic ones.

    • Double Room
  • MonikaHungary · Aug 7, 2025 8Very good

    Liked : Intresting interior, simple, but delicious breakfast. And the staff was excellent: Nora and Tamas helped us a lot, they know everything about the hotel, the story of the building, they were super friendly and helpful. Nice view, good location.

    • Double Room with Balcony
  • DoraHungary · Apr 22, 2025 10Exceptional

    Very kind staff, beautiful room, delicious breakfast, amazing scenery, just a perfect location for a weekend in the Aust

    Liked : We got last minute upgraded by the owners of Raxalpenhof, so we spent our weekend in the end there. Based on the reviews and photos of Kaiserhof, I’m sure we have liked it there too, and our stay at Raxalpenhof was exceptional as well. Very kind staff, beautiful room, delicious breakfast, amazing scenery, just a perfect location for a weekend in the Austrian Alps.

    • Double Room
  • KrisztinaHungary · Feb 21, 2024 10Exceptional

    Liked : Very nice staff, abundant and delicious breakfast.

    • Double Room
  • JózsefHungary · Feb 2, 2024 10Exceptional

    Kaiserhof - excellent place for a weekend getaway, the restaurant nearby (owned by the hotel) is TOP

    Liked : The room in Kaiserhof was amazing, it had a wooden interior and you could smell the pine as you antered the room, it was very relaxing. The heating was, nice, we had a cute balcony where we could cool our drinks :)
    Bathroom was right size, and there was a separate toilet.
    The breakfast was fabulous, and it was served withing Kaiserhof so you do not need to walk to the hotel. They had ski boots heater and ski storage in Kaiserhof so they welcome skiers too - as we were also one of them.
    The hotel in a 3-5 minutes walk has a wellness area for which we could pay 14 eur to use for a whole day, it is extremely well equipped, I suggest ot to everyone who loves wellness. We had dinner in the hotel - you just need to reserve a table, they have plenty - it was amaying, I recommend trying the local specialties, especially if you like game / wild meats

    • Double Room with Balcony
  • KristynaCzechia · Dec 2, 2023 10Exceptional

    Liked : Everything was fine, the hotel is facing a main road, but was quiet at night.

    • Double Room
  • SusanAustria · Dec 2, 2023 10Exceptional

    Lovely stay

    Liked : We were upgraded to the hotel next door and could’ve use the wellness area for a small fee. Breakfast was delicious and the staff is very friendly.

    • Double Room
  • RobertHungary · Sep 17, 2023 10Exceptional

    E-Bike in the mountains with great room

    Liked : Great location. Clean and quiet room. Very helpful Personell. E-Bike rental is awesome!

    • Double Room
  • AttilaHungary · Apr 11, 2023 9Exceptional

    We shall certainly come back either to Kaiserhof or Raxalpenhof.

    Liked : Contrary to some other hotels the room is really like what you can see on the picture, big, cozy, comfortable and very clean!
    Very relaxing place, close to the mountains where we hiked.
    The hotel belongs to the Raxalpenhof Hotel where there is an excellent restaurant with very high quality dishes from wild animals (deer, roe, chamois, boar) and fishes.

    Disliked : No negative feeling at all.

    • Double Room

Reviews published on Booking.com by guests who stayed at the property.

Location

Prein 25, 2651 Reichenau, Austria

Directions

Things to see nearby

  • Rax 3.7 km6 min drive
  • Schloss Gloggnitz 12 km15 min drive

Restaurants and cafés

  • Zum Oberen Eggl 680 m11 min walk
  • Kräuterwirt 970 m16 min walk
  • Speckbacher Hütte 3.5 km13 min drive
  • Naturfreundehaus Knofeleben 5.7 km7 min drive
  • Kulturverein Semmering 6.9 km21 min drive
  • Waldschlössl Schneedörfl 7.6 km10 min drive

Getting around

  • Breitenstein 4.6 km13 min drive
  • Hirschwang 5.4 km8 min drive

Places and distances from Booking.com (straight-line distances, times are approximate). Map © OpenStreetMap contributors.

Other places to stay in Reichenau

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