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Hotels · Sofia · ★★★★★

Sofia Balkan Palace

📍 5,Sveta Nedelya Square, 1000 Sofia, Bulgaria · Show on map

Very good10,097 reviews8.6

Photos: Booking.com

  • Internet
  • Parking
  • Restaurant
  • Bar
  • Air conditioning
  • Lift

About the property

Enjoying a privileged location in the heart of Sofia, next to Serdika Underground Station, the exclusive Sofia Balkan Palace, includes Bar Basilica and Restaurant Labels.

The Sofia Balkan Palace hotell provides various dining options, a health club, a 24-hour business centre, and various shops. You also enjoy free WiFi access in the lobby and in the rooms.

Sofia Airport and the Mladost Business Park are 10 km from this Luxury Collection Hotel. The Mall and the Armeec Arena are 6 km away.

Type
Hotels ★★★★★5-star rating
Location
Sofia
Guest rating
8.6 / 10Very good · 10,097 reviews
Check-in
from 15:00
Check-out
by 12:00
Pets
Allowedcharges may apply
Languages spoken
Bulgarian, Greek, English, Russian

Breakfast

Style Buffet

Cuisine Continental, American

Dietary options Vegan, Gluten-free

Accepted payment methods

  • American Express
  • Visa
  • Mastercard
  • Diners Club
  • Cash only

Good to know

  • Please note that the credit card used for prepayment of advance purchase nonrefundable bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.
  • Please note that a deposit of 50 EUR per room, per night will be authorized from the guest’s credit card as a guarantee for the use of possible extras. If no extras are used during the stay, the money will be refunded prior to departure.
  • When traveling with pets, please note that only pets up to 10 kg are allowed and an extra charge of EUR 30 per night applies.

Prices and availability

Pick your check-in then check-out date and we work out the price of your stay. Price per night for 2 adults, from Booking.com.

Prices are checked in euros and converted at the Nov 11, 2026 exchange rate, as a guide only: Booking.com shows the exact amount. Exchange rates: European Central Bank, Rates By Exchange Rate API

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Rooms and units

Rooms and photos from the property’s Booking.com page.

Facilities and services

  • Internetfree
  • Parkingextra charge
  • Restaurant
  • Bar
  • Air conditioningfree
  • Lift
  • 24-hour front desk
  • Fitness

Wellness

  • Fitness

Bedroom

  • Linen

Bathroom

  • Bathrobe
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Slippers
  • Toilet
  • Toilet paper
  • Towels

Media & Technology

  • Satellite channels
  • TV
  • Telephone

Internet

  • Internet services free

Parking

  • Parking extra charge

Food & Drink

  • Bar
  • Breakfast in the room
  • Minibar
  • Restaurant
  • Tea/Coffee maker

General

  • Air conditioning free
  • Airport shuttle extra charge
  • Barber/beauty shop
  • Car hire
  • Facilities for disabled guests
  • Lift
  • Non-smoking rooms
  • Non-smoking throughout
  • Room service
  • Soundproof rooms

Reception services

  • 24-hour front desk
  • ATM/cash machine on site
  • Concierge service
  • Currency exchange
  • Luggage storage

Cleaning services

  • Dry cleaning extra charge
  • Ironing service extra charge
  • Laundry extra charge

Activities

  • Bicycle rental
  • Temporary art galleries free

Business facilities

  • Business centre extra charge
  • Fax/photocopying extra charge
  • Meeting/banquet facilities extra charge

Safety & security

  • 24-hour security
  • Fire extinguishers
  • Safety deposit box
  • Smoke alarms

From the property’s Booking.com page. “Extra charge”: a fee may be payable on site.

Guest ratings

8.6 Very good10,097 reviews

Highlights

  • Location
  • Wi-Fi
  • Staff 8.8
  • Facilities 8.6
  • Cleanliness 8.6
  • Comfort 8.8
  • Value for money 8.6
  • Location 9.8+0.7
  • Wi-Fi 9.1

Average in Sofia · 1,707 rated properties

Ratings from Booking.com guests who stayed at the property.

Guest reviews

9.7 ExceptionalAverage of these 10 reviews

  • LiorIsrael · Mar 19, 2026 9Exceptional

    Anastasia is the best!

    Liked : We had a wonderful stay at the Balkan Palace Sofia. The hotel’s location is perfect- right in the city center, steps away from the Metro and within walking distance of all the main attractions.
    The breakfast was diverse and delicious, and the coffee was excellent! However, what truly sets this hotel apart is the staff. They were incredibly kind, patient, and solved every request we had with a smile.
    A huge shout-out to Anastasia at the front desk. From the moment we arrived, her warm welcome and genuine care made our experience incredibly pleasant. She was attentive to our every need throughout our stay. To the management: Anastasia is a true asset to your team! Highly recommended

    Disliked : From the moment we arrived, housekeeping didn't come to our room at all. We had to ask the front desk to send us clean towels and toilet paper..

    • Family with young children
    • Deluxe King Room
  • RaymondSaudi Arabia · Mar 18, 2026 10Exceptional

    We are greatful and more than satisfied with our stays in Balkan, surely when given a chance to come back to Sofia, the

    Liked : The location is accessible to train and bus station, the ambiance was very relazing with restaurant, cafe’s,parks.
    I would like to commend Bobi and Kaan the receptionist and baggage attendant (doorman) who really helps us durung our stays, very warm welcome and accomodating.

    Disliked : None

    • Family with young children
    • Deluxe Suite, 1 King Bed - View to Sveta Nedelya Square
  • GalitIsrael · Mar 17, 2026 10Exceptional

    Excellent central hotel

    Liked : Location service cleaning and breakfast were absolutely amazing

    • Group
    • Deluxe Twin Room
  • AnastasiosCyprus · Mar 17, 2026 10Exceptional

    A comfortable and enjoyable stay in a perfect central location, with excellent service throughout.

    Liked : The location was excellent, right in the center of Sofia, with everything within walking distance, including Alexander Nevsky Cathedral and the Serdika Archaeological Complex, which made getting around very easy.

    The room was clean, comfortable, and spacious, with a classic style that fits well with the atmosphere of Sofia Balkan Palace. Everything was well maintained and felt relaxing.

    Breakfast had a good variety of options. The quality was very good, and the service was smooth and efficient. Overall, it was a very comfortable and enjoyable stay.

    Disliked : Almost nothing. Everything was well organized and met my expectations, and any minor details were not significant enough to affect the overall experience.

    • Deluxe King Room
  • RalitzaBelgium · Mar 15, 2026 10Exceptional

    When in Sofia I always stay there :)

    Liked : The location is unbeatable - close to Serdika metro station and to all the sights by foot. Comfortable bed, coffee and tea in the room and Clarins shampoo and douche gel - what more does a girl need?! 😊

    Anastasia from the reception had a nice smile and a welcoming personality - I liked this Ukrainian lady the most :) A lot from the staff at the reception don't speak Bulgarian, I find that poor

    Disliked : The cleaning personnel were... erratic - either did not read the "do not disturb" sign and were knocking at the door; or could not be found anywhere when I needed cleaning (just once in 8 nights stay when I run out of toilet paper - otherwise I did not want them in "my" room - I was keeping it clean)

    The curtains did not close properly (room 622, see photo), but I always use a mask, so that was not a problem; 5* hotels should not use sheets with holes in them (see photo, it was up by the head)

    • Solo traveller
    • Deluxe King Room
  • RomanUnited Arab Emirates · Mar 11, 2026 10Exceptional

    Liked : Good location, cozy rooms with amazit views. Excellent staff!

    Disliked : Nothing. Everything was just perfect!

    • Solo traveller
    • Deluxe King Room
  • JonasIndonesia · Mar 8, 2026 8Very good

    Perfect for one night in Sofia and lpcation was very central

    Liked : The Breakfast was incredible. Lot's of variety to choose from. And the room was clean and modern.

    Disliked : The coffee however was not nice, we chose to get our coffee outside of the hotel. We did find the room was quite small and cramped if you were staying for.a few days, might find it difficult to move around.

    • Deluxe King Room
  • LiorIsrael · Mar 6, 2026 10Exceptional

    Liked : Our staying was enjoyable and pleasant. Everything was perfect especially the stuff at the hotel which was very helpful and professional. I would like to especially commend the manager from the reception Mr Rosen Nirolov that helped us to solve a problem in a very unique situation which we were facing. He was patient and very sensitive to our problem. We will return to this hotel for sure.

    • Family with young children
    • Deluxe Suite, 1 King Bed - View to Sveta Nedelya Square
  • GinatIsrael · Mar 6, 2026 10Exceptional

    Liked : Perfect location, beautiful hotel and rooms, most kind and helpful staff, great breakfasts

    Disliked : Nothing

    • Family with young children
    • Deluxe King Room
  • RichardUnited States · Mar 2, 2026 10Exceptional

    Beautiful elegant hotel within walking distance to major tourist sights and restaurants.

    Liked : Excellent location near major tourist attractions and restaurants. The hotel is elegant and truly magnificent. The room was spacious and clean. I would definitely recommend this hotel and would stay here again on my return to Sofia. The breakfast was awesome!

    Disliked : The room was a little dark. You could use more lighting.

    • Group
    • Deluxe King Room

Reviews published on Booking.com by guests who stayed at the property.

Location

5,Sveta Nedelya Square, 1000 Sofia, Bulgaria

Directions

Things to see nearby

  • Saint Sofia Monument 110 m1 min walk
  • Archaeological Museum 190 m3 min walk
  • Regional History Museum Sofia 290 m4 min walk
  • Garibaldi Square 340 m4 min walk
  • City Garden 360 m5 min walk
  • Sofia Royal Palace 410 m7 min walk

Restaurants and cafés

  • Largo di Serdika Bar&Diner 140 m2 min walk
  • Happy Bar & Grill 140 m2 min walk
  • Theatro Club 150 m2 min walk
  • Temá Music Club 170 m2 min walk
  • Art Club Museum 230 m3 min walk
  • Wok to Walk 330 m4 min walk

Getting around

  • Serdika Station 110 m2 min walk
  • National Palace of Culture Metro Station 960 m13 min walk
  • Sofia Central Bus Station 1.5 km19 min walk
  • Sofia Central Railway Station 1.7 km28 min walk
  • South Bus Station 4.0 km5 min drive
  • Ovcha Kupel Bus Station 4.9 km9 min drive

Places and distances from Booking.com (straight-line distances, times are approximate). Map © OpenStreetMap contributors.

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