"I traveled to Shanghai with my 7 year old daughter for business and leisure. It was our first time in China. Mike and Ben made our stay so comfortable. They made us feel safe and welcomed and made sure everything we needed to be comfortable as a mother with a minor was within reach. I cannot say how thankful I am of both of them. I'd always prefer to stay at Pullman whenever I'm in Shanghai ONLY because of those two. We stayed for 5 days, left for Harbin and came back to stay at Pullman for another 2 days. We were so well taken care off I recommend anyone going to Shanghai to stay at Pullman for ultimate comfort and satisfaction. Mike and Ben will make sure ALL your needs are taken care off so you can be as comfortable as you desire. Oh and the breakfast at the restaurant is very good too."

"Nothing major. Language barrier I guess but that's not a problem as you can always use your translator. Mike and Ben will also sort you out so long as they're not on leave or break."

"The staff are kind, the room was clean, the location near from metro station"

"No bidet in toilet"

"Everything… it’s just a little dated, and it could have been a little less pricy for what it is. But it’s a fun hotel with lots of character and great staff. I recommend it for the neighbourhood as well, which is so full of amazing yet inexpensive restaurants."

"Just a bit old… the carpet in the room should be updated."

"Location is great. Subway is in front of the hotel, big shopping mall in front of the hotel. Can waslk to taikang lu, xinttiandi, FFC, etc. Big room, comfortable bed"

"Aucun."

"Twin beds were comfortable and the rooms were quite spacious."

"Very strong cigarette smoke smell in the lobby when one of the event rooms was in use."

"Specious Luxurious rooms .. Pullman Manager Mr. Danny Stam makes your stay so comfortable you feel like that you are in own home. Other Team members miss Anna , Murphy front office. Restaurant Ken and Jasmine were true hosts. Concierge Ben they have made our stay so smooth that we will visit the Pullman Shanghai again and again just amazing..."

"I didn't like that i have no answer for that"

"This has always been my preferred hotel of choice for my business trips to Shanghai. I've been staying here for many years and they have never failed in delivering beyond expectations. This summer work trip, the hotel came with complimentary high-tea, happy hour that includes buffet hotpot dinner! How marvelous! The breakfast spread are pretty similar each day but definitely more than enough variety for everyone."

"This time round, the aircon in the room wasn't too good or maybe the weather outside is too hot. Just the aircon might need a bit of a servicing. Otherwise, all is great!"

"Location near subway shop mall near it 5 minutes traditional old village for shopping staff nice especially front disc Stella,Gary bell boy Charles,concierge Mike, big rooms"

"View not to much surrounding by building When I want to travel concierge I told him to order big car six seat six luggage I. Paid 450 yuan he brought me small car. which cost 260 yuan I had problem with luggage he should big van for price I paid"

"The rooms is excellent the only thing which is not good is the shower Also at the thy don’t have sitting lobby"

"The rooms was excellent the staff excellent Shower is not good"

"Nice spacious well kept rooms and very good location if hotel"

"Aucun."