Heritance Kandalama

"One of great hotels in the world, and that’s not hyperbole. In the 32 years that Geoffrey Bawa designed this masterpiece integrating the forest, sky and water, the service has become even better. You don’t have to wait for coffee or tea, or to have a plate magically whisked away at the fabulous restaurant. Although it was a buffet and no tips were expected I felt like I had to—at every meal. The food was top of the line, even better than a few years ago, a balance between east and west. The views from every room are spectacular but pay a little extra to stay in the Sigiriya wing. But the common areas are so magical you won’t want to linger in your room. Although we come regularly, we’ve never tried the excursions. The nature walk (ok, it’s a hike straight up through the forest) and birdwatching barge were magical. How much you wonder? Seven friggin dollars for an hour and a half! Yes the half board rate keep creating but but they don’t nickel and dime you."

"Nothing. Its 5 star in any country."

"Beautiful hotel with wonderful staff. Everyone was helpful and kind. Lake views are phenomenal. Facilities are well-equipped and we enjoyed the pools/amenities."

"Food in buffet could be slightly improved and beds more comfortable for such a nice hotel."

"An astonishing hotel set in the heart of the jungle, surrounded by monkeys and birds, with excellent facilities and wonderful staff. Highly recommended – I would be very happy to return"

"Since it is located in the nature, need to consider there is a short offshore drive to reach to the hotel but it worths the inconvenience."

"The property is iconic and we were looking forward to our stay there. Designed by the architect Geoffrey Bawa’s, it seems to be carved from a rock, and immersed in a forest. Our balcony in our basement room opened to a verdant green and birdsong, and the glass shower made it seem we were bathing in nature. The two pools looked very inviting, with great views of the lake and distant mountains. On a clear day you can see Sigiria Rock Fort from the property. We had dinner and breakfast at the hotel and the food was outstanding, especially the shrimp and the curries. The hopper station was excellent! Manager Shanta was helpful and the staff in the dining room very attentive."

"The check in process was long, the room did not match the picture on Booking.com perhaps because we checked in during the evening and there was no outside light. The bar did not have some of the liquors needed for some of the cocktails we had wanted. The property is expensive during high season, though it was sold out for the night we stayed."

"all details of building and accessory designs and philosophy behind them."

"the main dining room a bit too large with big groups; wish there were one more option for casual dining, and a bit more elegant bar."

"Absolutely gorgeous. Very relaxing. Our room was lovely and very comfortable. The pools were magnificent. Breakfast buffet was tasty and fun with more options than I've ever seen. We used the spa and it was very nice and good value."

"Nothing major - but we reallly wanted to do a bird tour we went to the tour desk many times, called, asked front desk but not once were we able to connect with the right person to make that happen"

"Everything was perfect: friendly and helpful staff, clean room, tasty food, beautiful forest around with cute monkeys, fantastic spa. I would highly recommend staying there."

"Aucun."

"Beautiful property that is at one with nature. Loved the infinity pool and the work out area. Buffet was a nice spread, and we loved the musicians in the lobby."

"Everything was on the pricier side. Which is to be expected, but still sticker shock haha. Also - they need to fix their method to book high tea. I had read on a previous review that people were denied the high tea for not booking ahead, and the were very upset. So we emailed the property twice before arrival and had our tour guide call in the morning for a 3:30pm tea. We arrived at the hotel at 3pm from the airport, and they told us that the tea was not ordered in advance - they only accepted in person reservations 3 hours in advance. Not once was that mentioned to us when we contacted them, so that was very disappointing."

"Very beautiful view & location with the lake. The staff was friendly. Good variety of food during breakfast and dinner."

"Some of the facilities required to be renewed or maintained."

"Breakfast buffet was extensive and delicious, staff is incredibly friendly and went over and above for us. There are 3 exceptional pools. Property is in the middle of the jungle."

"Nothing"