Heban Hotel

"It was historic , very comfortable . It is self buzz keypad , very easy to use and any help I needed was quick and friendly . They have a fantastic breakfast . We loved staying here right in the heart of old town . Would highly recommend !"

"It was perfect !"

"The location is absolutely superb, making it incredibly convenient for exploring the area. We particularly appreciated the pleasant and professional communication from the reception staff, which made both check-in and check-out processes seamless. The PIN code access to the room was a highly convenient feature, simplifying entry. Our room was spacious with a charming, old-town-like interior, truly enhancing the historical atmosphere."

"The breakfast was quite modest, especially when compared to similar-level hotels we've experienced in Poland. We also found a shortage of power outlets in the room, and those available were inconveniently placed. A more personal discomfort was the narrow toilet seat, which was surprisingly uncomfortable. A significant concern was the limited staff presence, as it appeared the reception was only staffed until noon, leaving the hotel without personnel afterward. This raises questions about assistance needs in the evening and created uncertainty regarding luggage storage after check-out, as it's unclear how access would be granted once the entry code expires."

"Everything - the staff in particular were fantastic and inredibly helpful. Location was awesome too."

"Honestly being in an attic room killed me on the stairs with no lift BUT, i knew that going in. The building was traditional and the gorgeous staircase was well worth it. And one of the cleaning staff volunteered to help with my suitcase when she saw I was struggling half way up. I felt guilty but I took the assistance."

"The location was perfect- right in the Old Town. Staff was extremely pleasant and helpful. Comfy beds. Good free breakfast"

"The walls were paper thin and we cohld hear the people talking next door and their television."

"On a quiet side street from the main pedestrian street in the old town. It was very roomy with modern facilities and a very good breakfast."

"Aucun."

"The hotel was located within walking distance to the Main Street and Old Town. Parked right outside the hotel for 50zl per day. Room was very clean, quiet and relaxing. Had English TV stations available. The biggest joy was breakfast! Outstanding."

"Loved everything"

"Well located and friendly staff. Spacious room. Smallish but adequate bathroom. It had a free Breakfast which we were not counting on and it was delicious so that was a nice surprise."

"The lighting in the room is horrendous. It’s very dim with several missing lightbulbs and it made it very difficult to read in the room. The decorations are very old world and we could only figure out how to get one channel on the TV and it was in Polish."

"The air conditioning was wonderful and we were able to be checked in early so they contacted us to let us know and when I asked for extra pillow and some coffee, the gal who checked us in made sure we had both of those things right away"

"Stairs but a minor inconvenience The bathroom look nice, but the shower didn’t really work. And the sink is put together poorly, and if you didn’t run the water a little higher, it just stripped behind the basin didn’t give much space to put anything just needs to be reconfigured"

"The manager of the hotel let me checked in earlier than listed time. Room was equipped with well working AC. Breakfast is very good. Location is in the heart of Toruń old town."

"Aucun."

"Wonderful breakfast with many options. Bed was decently comfortable, not too firm or too soft. Excellent shower water pressure. When our A/C didn't work they promptly switched us to a different room. Fantastically located."

"The pillows weren't great, a bit lumpy. No black tea was offered at breakfast, though there were many different coffee options."