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Hotels · Al Madinah · ★

Clouds Hotel

📍 الامير مقرن بن عبدالعزيز, 42314 Al Madinah, Saudi Arabia · Show on map

Exceptional759 reviews9.1

Photos: Booking.com

  • Internet
  • Hot tub
  • Air conditioning
  • Lift
  • 24-hour front desk
  • Family rooms

About the property

Clouds Hotel is located in Al Madinah. With free WiFi, this 1-star hotel has a shared lounge and a terrace. The hotel features a hot tub and room service.

The hotel will provide guests with air-conditioned rooms with a wardrobe, a kettle, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bidet.

Speaking Arabic, English, Spanish and French, staff are willing to help at the 24-hour front desk.

Prince Mohammad bin Abdulaziz International Airport is 17 km away.

Type
Hotels ★1-star rating
Location
Al MadinahAl Madinah Al Munnawarah Province
Guest rating
9.1 / 10Exceptional · 759 reviews
Check-in
from 16:00until 18:00
Check-out
by 14:00
Pets
Not allowed
Languages spoken
Arabic, English, Spanish, French, Hindi, Italian

Breakfast

Style Buffet

Dietary options Halal

  • Bread
  • Butter
  • Cheese
  • Eggs
  • Yogurt
  • Jam

Good to know

  • This property does not accommodate bachelor(ette) or similar parties.

Prices and availability

Pick your check-in then check-out date and we work out the price of your stay. Price per night for 2 adults, from Booking.com.

Prices are checked in euros and converted at the Nov 11, 2026 exchange rate, as a guide only: Booking.com shows the exact amount. Exchange rates: European Central Bank, Rates By Exchange Rate API

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Rooms and units

Rooms and photos from the property’s Booking.com page.

Facilities and services

  • Internetfree
  • Hot tub
  • Air conditioning
  • Lift
  • 24-hour front desk
  • Family rooms
  • Terrace
  • Non-smoking

Wellness

  • Private hot tub
  • Public bath free

Kitchen

  • Cleaning products
  • Electric kettle
  • Refrigerator

Room amenities

  • Clothes rack
  • Socket near the bed

Bedroom

  • Linen
  • Wardrobe or closet

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet
  • Toilet paper
  • Towels

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • TV
  • Telephone

Internet

  • Internet services free

Parking

  • Parking nearby

Outdoors

  • Outdoor furniture
  • Terrace

General

  • Air conditioning
  • Carbon monoxide detector
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Non-smoking rooms
  • Non-smoking throughout
  • Private entrance
  • Soundproof rooms
  • Soundproofing
  • Tile/marble floor

Reception services

  • Invoice provided

Services

  • 24-hour front desk
  • Daily housekeeping free
  • Express check-in/check-out free
  • Fax/photocopying free
  • Private check-in/check-out
  • Room service free
  • Shared lounge/TV area
  • Wake-up service

General accessibility

  • Emergency cord in bathroom
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Visual aids: Braille
  • Visual aids: Tactile signs

Wheelchair accessibility

  • Some units are wheelchair accessible

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Key card access
  • Safety deposit box
  • Security alarm
  • Smoke alarms

From the property’s Booking.com page. “Extra charge”: a fee may be payable on site.

Guest ratings

9.1 Exceptional759 reviews

Rated higher than 80% of rated properties in Al Madinah

Highlights

  • Cleanliness
  • Facilities
  • Comfort
  • Staff 9.5+0.9
  • Facilities 9.2+1.0
  • Cleanliness 9.4+1.0
  • Comfort 9.4+1.0
  • Value for money 8.6+0.4
  • Location 9.1+0.8
  • Wi-Fi 8.1

Average in Al Madinah · 669 rated properties

Ratings from Booking.com guests who stayed at the property.

Guest reviews

9.4 ExceptionalAverage of these 10 reviews

  • ImranSaudi Arabia · Apr 4, 2026 10Exceptional

    Liked : Hotel was neat and clean, and also all the staff cooperative

    • Deluxe King Room
  • AaliaUnited States · Nov 9, 2025 10Exceptional

    Liked : Front desk staff ladies are amazing. Hideously was truly top notch. Breakfast was included is basic fare with prepared eggs, and other hot and cold options. Easy spot to grab an Uber and about 13 min car ride from the Haram.

    • Group
    • Two-Bedroom Suite
  • FaisalSaudi Arabia · Jul 3, 2025 10Exceptional

    Amazing stay at clouds hotel ☁️

    Liked : The hotel is amazing & the staff are fascinating.

    Disliked : No thing

    • Superior Studio
  • SohadUnited States · Mar 18, 2025 10Exceptional

    Comfortable , relaxing place .

    Liked : Room is very new and spacial includes king bed and two chairs and middle coffee table . Iftar was simple and delicious . The staff are friendly and available. Also the location is nice around modern shopping places . Visit to the haram coast 20-30 SR depends on the traffic .

    Disliked : No ride to the haram

    • Superior King Room
  • BriyanaUnited States · Jan 31, 2025 10Exceptional

    Liked : I had an amazing stay at Clouds Hotel! The room was absolutely beautiful—spacious, spotless, and designed with a modern, sleek aesthetic that made it feel both luxurious and comfortable. Everything was well-maintained, and the attention to detail truly stood out.

    A special shoutout to Shartha and Gadha at the reception—they were incredibly sweet, professional, and went above and beyond to accommodate my every need. Their warm hospitality made my stay even more enjoyable.

    I highly recommend this boutique hotel to anyone looking for a high-quality stay with top-notch service. I will definitely be returning!

    • Solo traveller
    • Superior King Room
  • AliSaudi Arabia · Nov 8, 2024 8Very good

    I would come gain and highly recommend

    Liked : The location of the property is very nice which is surrounded with some restaurants as well as walking area

    Disliked : The only one and tiny elevator

    • Solo traveller
    • Deluxe King Room
  • DjibrilFrance · Jul 22, 2024 9Exceptional

    Liked : Nice and clean hotel. Rooms are well decorated with modern design. The price was good and good value for money. Staff was welcoming and accommodating most requests.

    Disliked : Breakfast is very basic and could be improved. AMEX card is also not accepted for now.

    • Superior King Room
  • JamalSaudi Arabia · Jun 8, 2024 8Very good

    Good hotel, some improvements could make it best choice to me

    Liked : Location, new building and furniture, design and decoration,

    Disliked : Pillows are all so high for those have issues with their necks.
    Breakfast is so humble, no fresh vegetables, poor service, one staff who didn’t remove his head form his phone ignoring the guests and cleaning the tables (see photo)

    • Solo traveller
    • Superior King Room
  • AbdullahSaudi Arabia · May 10, 2024 9Exceptional

    Liked : The location is good
    The staff are nice
    The room is comfortable and clean

    Disliked : The breakfast every day is the same

    • Solo traveller
    • Superior King Room
  • LamaSaudi Arabia · Apr 8, 2024 10Exceptional

    Very nice & comfy

    Liked : Check in & out process
    Room space & size
    Location
    Service
    Were excellent

    • Solo traveller
    • Superior King Room

Reviews published on Booking.com by guests who stayed at the property.

Location

الامير مقرن بن عبدالعزيز, 42314 Al Madinah, Saudi Arabia

Directions

Things to see nearby

  • Knowledge Economic City 2.4 km7 min drive
  • Jabal Ahad Garden Park 3.2 km4 min drive
  • Dar Al Madinah Museum 3.9 km8 min drive
  • Al Madina Urban and Built Heritage Musuem 3.9 km8 min drive
  • Cave of Uhud 5.2 km7 min drive
  • King Fahad Garden 7.8 km13 min drive

Restaurants and cafés

  • Daria Coffee 100 m1 min walk
  • Dosh Cafe 340 m11 min walk
  • Indian Palace 750 m4 min drive
  • Cafe Nagies 780 m11 min walk
  • Steakhouse 1.0 km5 min drive
  • Apple Bee's 1.1 km5 min drive

Getting around

  • Al Haramain Train Station Madinah 5.2 km8 min drive
  • Prince Mohammad bin Abdulaziz International Airport 7.5 km10 min drive
  • Hejaj Al Bar Train Station 10 km16 min drive

Places and distances from Booking.com (straight-line distances, times are approximate). Map © OpenStreetMap contributors.

Other places to stay in Al Madinah

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