"The hotel is located in a very good location.Close to nice beaches, to the old town, to the aquapark... We received two rooms connected by a door (family room) which was a very good solution for us The staff was great, the food was very good (especially if you are not vegeterian), the place is very clean and well maintended. There are taxis working with the hotel with fixed rates per location."

"The resort is great if you have young kids. There are almost no vegeterian food options during the day between the main meals (even the pizza was with meet) Altought according to booking.com comments it seems that no metter which hotel you reserve (bay, mare or palace) you are allowed to use all the facilities...this is not the case...each pool has signs saying that the facility is for a a specific hotel The hotel private beach is good only if you are in the palace hotel...otherwise...you are not getting anything there and also the sea shore is small and not so attractive... You are allowed to order once a week dinner in one of two restaurants located in the resort. I couldn't order anything during our week stay since it was full..."

"I liked Everything. The hotel, the activities, the many pools, food was various and delicious, staff was friendly."

"Our reservation was originally for one of the other hotels in the chain and we had to change hotels with luggages. But apart from that small miscommunication, everything else was great."

"The rooms were nice, quiet, large porch and bathroom (bath + shower) and good setup for a family with internal separate room. The food was very good and generous, including outdoor stands during the day. The pools and water slides were great and the shows at night were fun for kids. The outdoor inflatable track in the sea was lots of fun."

"The coffee is bad :( The hours of the water slides are too limited, closing for an hour 12:30-13:30 and then closing for the day at 16:30 which is very early. Evening activities besides the shows cost extra money. The beach is nice but it is covered with seaweed which makes it a bit unpleasant."

"The room was nice, beds were super comfy, food was good, staff was friendly."

"Cold cuts were pork only. Was missing turkey ham or beef salami."

"We are very grateful to the staff - they were so lovely and kind and made us and our 1 year old son feel super welcome! Thank you so much for all the smiles and kindness 🤍"

"I guess the balcony door could do with a mosquito net! Other than that, pretty perfect :)"

"Food was great. Both selection and quality. A lot of snacks everywhere available almost all the time. Water and juices available everywhere. Water coolers on every floor so you can get water late at night if you need it. A lot of activities for children and adults. Daily shows, competitions. Small advice - study everything the hotel has to offer. There are a lot of places and you wouldn't want to miss any of them Staff was friendly and overall trying to help with all your issues. We had a faulty shower head and child's cot - both were replaced instantly. The reception is friendly and answers all your questions. Good access to the beach. With sunbeds and umbrellas available. A lot of pools, all are kids friendly. Water taxi to old Nessebar is also available there."

"Internet. It would be better if you didn't have it at all. It barely works in some places and doesn't work at all in others. We stayed on the 5th floor and it only worked in the toilet. And even then it was maxing out at 1MB if you are very lucky. A lot of somewhat absurd rules (you are not supposed to come to the lunch in flip flops.. in a summer resort.. where EVERYONE is in flip flops). But nobody follows any of them. It would be nice to get a more adequate set rules that you actually enforce. Like you are not supposed to jump in the pools. But everyone does. The gym is basically unusable. Most of the equipment is either already broken or on the verge of breaking. Barbell is missing the stopper so the plates might fall on your feet. 2 machines straight show the errors that they need maintenance. One had a broken cable."

"Friendly staff, clean rooms, beautiful views, tasty various food, entertainment, beach, pools, beautiful territory, aquapark- everything was great! Best hotel in Bulgaria to spend your vacation!!!"

"Everything was perfect!"

"The staff, the variety of food, the beach and the water parks, the pools, the size of the rooms."

"The alcoholic beverages! The beer was mostly sparkling water, the wine was a mixture of bad wine and water, the hard liquor was poor quality!"

"You just cannot get hungry! There is food somewhere all the time. It is delicious. The coffee bar on each floor. The room is spacious. The atmosphere/ambiance. It is a huge resort with lots of opportunities."

"Nothing at all. The sea is not that attractive, but after all, it is the Black Sea and you should not expect much."

"Everything was perfect - accommodation, facilities, food, staff, aquapark 😍 will visit again 100%. It is perfect for families with kids."

"Aucun."