Resorts in Bulgaria

"The main floor and dining area was beautiful... Staff were excellent. Food was superb. Out cottage was comfortable."

The cottage would have been better with a small kitchenette...and please get rid of those coffee machines as they leak water and make terrible coffee.

"Wij hadden de benedenverdieping van de Villa. In één woord: heerlijk! De accommodatie is ruim, schoon en voorzien van alle gemakken. Het zwembad is heerlijk waar de kids zich ook goed in vermaakt hebben. De omgeving is niet erg toeristisch, maar met een beetje goed zoeken zijn er diverse mooie wandelroutes in de omgeving. De host is erg vriendelijk en staat voor je klaar."

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"Restaurants, pool, staff, amenities and location cannot be beat!"

Nothing

"It's perfect for families with kids! They have activities and rules that made a great family experience place."

Thr bed is to soft... but one of two nights for my back it's not so bad.

"Rented a cabin and expected simplicity but it was more like a hotel room at an expensive hotel and there was fridge & freezer plus cooking facilities."

Little hard to find the parking for the cabin though. They were numbered but not clearly printed on the map we were given. Had to look around quite a bit before we found the parking spot. There was no information on how to practically check out. I drove the car towards the reception but the street in front of the reception had a no stopping sign. Had to reverse it back to the parking spot. Was a bit confused on what to do. Turned out that i should have walked and given the key cards to the reception or dropped them in a box and just driven to the exit and that the exit gate opened automatically.

"The quietness & great customer service Hats off to the kitchen staff"

A bit confusion regarding payment on the website & being told by Manager that Booking.com confirmed reservation, but payments are made at site.(Not listed on website) My payment info was given twice which was not necessary.

"L'hôtel se situe dans un cadre naturel magnifique, l'on peut directement partir à pied de l'hôtel pour aller randonner. L'équipe de l'hôtel est très accueillante et a grandement facilité notre séjour."

Aucun.

"This stay was one of my favourite after one month all around Guatemala. Submerged in nature this property is so peaceful and beautiful. The cabins are spacious and have everything you need plus the beds are super comfortable and it’s very clean. The pool was refreshing and the river is warm, calm in this spot and inviting. The cherry on top is the owners attentive service and incredible cooking! The food was really delicious and I wish I had stayed longer to enjoy more of everything! This was my hidden gem find on my trip."

Nothing, they have paid such close detail and thought of everything. They are clearly passionate about their property and the people who stay here.

"Majority of the staff here are very nice, welcoming, and helpful. There are a few who were a little rude however the politeness of the others outshine those interactions by far. Special mention to Triston who was very polite, patient, and insightful throughout our entire trip. Jeremiah was also very nice and helped make our trip special with his suggestions and assistance at the beach. There was also a manager whose name started with a T who welcomed us upon arrival and checked on us to ensure everything was to our liking. From the initial interactions, these staff members helped our group of 6 feel like we were regular visitors at the Verandah although this was our first stay. I would defiantly return and highly recommend a stay here. Sidebar: The food is great and well seasoned!"

The property is very large and sometimes there is a long wait to get a buggy to travel. There could be a few more shaded areas throughout the property especially when waiting for transportation.

"The receptionist was very helpful. The hotel was clean and well maintained although not very newly equipped"

Would be useful to have more towels in the room

"Restaurants, pool, staff, amenities and location cannot be beat!"

Nothing

"Location, quiet beachfront with no vendors. Staff are very friendly."

Aucun.

"Location, quiet beachfront with no vendors. Staff are very friendly."

Aucun.

"Great location, quiet, comfortable and relaxing, comfortable bed, quiet room, nice amenities including Netflix available on TV. Very friendly and helpful staff, particularly mong. He is very nice and helpful. Good breakfast. Safe area. Big shopping centers at walking distance. Laundry close by. It's about 2.5 km from city center. We enjoyed our stay and consider to stay in future."

Aucun.

"Nice calm resort well eqiupped spa, large rooms, great food, drink as well.. What is on top level is staff, in particular super nice lady at reception, always ready to help, moving you immediatelly to relaxing mood on arrival. Hope landlord is well aware having such a treasure in the team."

Nothing

"Location is very good, we had a cottage with a wonderful view of the lake, and the beach was nearby."

In the kitchen, there were very few things - for example, there were no knives, and we wanted to cook, so after asking the staff, we got one knife for cutting everything (but it was originally meant for cutting bread), also, there were very few plates and forks ...

"Nice calm resort well eqiupped spa, large rooms, great food, drink as well.. What is on top level is staff, in particular super nice lady at reception, always ready to help, moving you immediatelly to relaxing mood on arrival. Hope landlord is well aware having such a treasure in the team."

Nothing

"The nice view and weather and its location between mountains which were covered by snow."

Aucun.

"The pool was amazing for my back and joints. The hot water is amazing. Rooms are nice and cosy, the ac was turned on most of the time because it was super cold outside. The staff were very friendly and kind. The location is quiet and the sunset and sunrise view were lovely. There is ample parking as well, that's a huge plus in my book."

Aucun.

"The staffs were friendly. Room is spacious and clean. Plentiful of counter space."

The buffet breakfast was canceled due to no more than 15 guests for the first morning. The hotel ordered breakfast (per our choice) from outside restaurant but the food were cold thus did not taste good. The hotel did have salad and porridge for the breakfast. The second morning buffet breakfast was not impressive and was below my expectation based on other reviews from Booking.com. Closet space is limited.

"What a beautiful place to spend a week. It was perfect for me to relax and easy access to Apo Island"

Nothing

"Location was excellent as we want something that was close to the airport and to the Mulifanua wharf. Bedroom nice, spacious and clean."

the pool was under maintenance while we were there

"Amazing property , beautiful location and view, very helpful staff , Shahrox at the reception as well as the manager were very helpful , breakfast was very nice , the rooms were very clean"

Everything about the property was great

"Extremely clean, lots of amenities and perfect for families"

Perfect for families

"A beautiful, well-maintained resort. The room was large and very clean."

Breakfast was meager. Swimming in the pool is prohibited from 1 p.m. to 4 p.m. The restaurant closes at 3 p.m. and is not open continuously. The selection was limited and expensive. Drinks in the refrigerator were grossly overpriced. On the public beach, there were only a few sun loungers and a single parasol. We left early. Not for people who enjoy a good breakfast buffet and swimming in the open sea.

"Just what we needed, clean, friendly , great pool and nice atmosphere"

That we had to leave

"The breakfast was good and for the location well not bad"

Nothing really

"Everything here is perfect. The resort is in a jungle setting, with fish, butterflies and birds. The Tree House villa we stayed in was perfect, with a floor for us and a floor for the kids. Everything was taken care of - from water and snacks to the pool and the restaurant. A perfect stay."

The villa pool is in constant shade. While it's perfect for us (no sun burns), it means the water temprature is always a bit too cold, which practically meant we spent our time in the (perfect) public pool, but never used our villa pool. It would be great if the villa pool had an option for heating.

"The location is wonderful, the chalet was nestled in the bush, wonderfully quiet and serene. Magnificent views as well as spectacular sunrises and sunsets. The meals were delicious, a full spread for breakfast, and the dinners were delicious."

Only that the hot water seems to run out in the evenings.

"Located right in the forest, very relaxing, excellent facilities, great staff, good food."

Aucun.

"The main floor and dining area was beautiful... Staff were excellent. Food was superb. Out cottage was comfortable."

The cottage would have been better with a small kitchenette...and please get rid of those coffee machines as they leak water and make terrible coffee.

"I loved the old world charm. The views were spectacular and the property was extremely well preserved"

The meal quality for dinner was reasonable. The breakfast buffet was poor.

"The quietness & great customer service Hats off to the kitchen staff"

A bit confusion regarding payment on the website & being told by Manager that Booking.com confirmed reservation, but payments are made at site.(Not listed on website) My payment info was given twice which was not necessary.

"The resort is absolutely beautiful. The pictures don't serve much justice. There's this particular staff by the name of Petronella she's golden ✨️ 💛. JACANA 100 POINTS. 💯"

I didn't like the fact that until we got there, then utility and 10% other charges were added to the cost. Until now, i haven't figured out what exactly were considered other charges since I was charged the same thing every time I ordered at the bar and asked that it be sent to my room.

"The breakfast was good and for the location well not bad"

Nothing really