Hotel Pollux

"The staff was friendly, the room was very nice and clean. The view was amazing as we could see the mountains. The food was nice, they even had free cookies and coffee at certain hours. Would love to stay here again! Right in the centre of town, close to everything."

"Aucun."

"Great location to access the entire town. Staff is so nice and willing to help with booking lift tickets reservations what ever we needed they did what ever they could to assist. The foods great the bar lounge is incredibly cozy and relaxing. Ski room is fantastic and you can rent equipment right across the street."

"Beds are firm, I prefer soft and cozy. The staff immediately assisted to make things more comfortable."

"The property is lovely! It’s convenient and has an amazing breakfast each morning. Very clean, nice and helpful staff. This is our 2nd stay. We’ll be back."

"Aucun."

"Conveniently located close to the train station. Many restaurants and shops also close by. Hands down the best continental breakfast of our trip"

"Aucun."

"breakfast, sauna, location, closeness to train station"

"No air conditioning"

"The breakfast was fantastic and the staff at breakfast were very a very nice group."

"Any attempt to find out how to get anywhere was tough, the front desk could improve on how they communicate."

"Location was the best right in the middle of town, the bar was great, they let us keep our luggage when we checked out . The hotel itself is beautiful, our room had a view of the Matterhorn. Restaurant on site was really good."

"Nothing it was perfect"

"Location great. PIcked up at train in the rain. Staff more than just friendly -- we chatted in English and German. Room in back side of house with beautiful porch and view -- well worth it. We enjoyed one early evening meal at the hotel restaurant, delicious, quickly served, and hostess kindly gave us a quiet corner table for a family 'Zoom'. A family establishment and a great 'find'."

"No negatives at all. We found our way past the too-touristy parts of town. DIdn't sample the more expensive establishments up the hill near rhe cemetery."

"There are so many lodging choices in Zermatt, but the Hotel Pollux ticked a lot of important boxes for us: Close to train station, outstanding restaurant, warm cozy pub, inviting common spaces, friendly staff, and very comfortable, quiet, and spacious rooms. We stayed there just one night to pre-position for the Glacier Express, but I wish we could have stayed longer. This is a great place to stay with lots of personality and I can see how it would be even more inviting during the long winter nights of ski season."

"The staff could not get all of the clouds to clear off the Matterhorn."

"Very nice location and comfortable rooms . Staff were vey nice and supportive with our baggage"

"No AC neither fans in the rooms . For hot days in summer as we caught it was little unconfortanle"