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Hotels · Zermatt · ★★★★

the rex

📍 Riedstrasse 9, 3920 Zermatt, Switzerland · Show on map

Exceptional457 reviews9.3

Photos: Booking.com

  • Internet
  • Swimming pool
  • Spa
  • Restaurant
  • Bar
  • Lift

About the property

Situated a 10-minute walk from the cable cars in Zermatt, the family-run Hotel Rex offers an exclusive spa area including an indoor pool, a hot tub, 2 saunas, a steam bath and a solarium. All shops and restaurants can be reached within a short walk.

The rooms and large suites of the Hotel Rex are equipped with cable TV, bathrobes and slippers. Some rooms offer views of the Matterhorn Mountain. Free WiFi is available throughout the property.

The Hotel Bar with an open fireplace is ideal for a drink after a day of skiing in the mountains. A breakfast buffet is available daily between 7:30 and 11:00.

On arrival and departure, the Rex hotel offers a free pick-up from the Zermatt Train Station or the village entrance.

Type
Hotels ★★★★4-star rating
Location
ZermattCanton of Valais
Guest rating
9.3 / 10Exceptional · 457 reviews
Check-in
from 15:00until 00:00
Check-out
by 11:00
Pets
Not allowed
Languages spoken
German, English, French, Italian

Breakfast

Style Buffet, À la carte

Cuisine Continental

Dietary options Vegetarian, Vegan, Gluten-free

  • Bread
  • Pastries
  • Pancakes
  • Butter
  • Cheese
  • Cold meat
  • Eggs
  • Yogurt
  • Fruit
  • Local specialities
  • Cooked/warm meals
  • Jam
  • Cereal

Accepted payment methods

  • American Express
  • Visa
  • Mastercard
  • Maestro
  • Cash only

Good to know

  • Please note that Zermatt is a car-free resort. You need to park your car in Täsch and proceed by train for the last 2.5 miles.
  • Please note that the free transfer from and to the train station is available from 07:00 to 19:00, one way on the day of arrival and departure. Please inform the property about your expected arrival time to arrange it.

Prices and availability

  • From$412cheapest night in the next 30 days
  • Usually$449typical price per night
  • Weekday / weekend$520 · $543+4% at weekends
  • Availability47 %of nights still available in the next 30 days

Pick your check-in then check-out date and we work out the price of your stay. Price per night for 2 adults, from Booking.com.

Prices are checked in euros and converted at the Nov 11, 2026 exchange rate, as a guide only: Booking.com shows the exact amount. Exchange rates: European Central Bank, Rates By Exchange Rate API

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Rooms and units

Rooms and photos from the property’s Booking.com page.

Facilities and services

  • Internetfree
  • Swimming poolfree
  • Spafree
  • Restaurant
  • Bar
  • Lift
  • Family rooms
  • Shuttlefree

Wellness

  • Foot bath
  • Hammam free
  • Indoor swimming pool free
  • Private hot tub free
  • Sauna free
  • Spa & wellness centre free
  • Spa facilities
  • Spa lounge/relaxation area
  • Steam room
  • Sun loungers or beach chairs

Kitchen

  • Electric kettle

Room amenities

  • Socket near the bed

Bedroom

  • Linen
  • Wardrobe or closet

Bathroom

  • Bath or shower
  • Bathrobe
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Slippers
  • Toilet
  • Toilet paper
  • Towels

Media & Technology

  • Cable channels
  • Flat-screen TV
  • TV
  • Telephone

Internet

  • Internet services free

Food & Drink

  • Bar
  • Coffee house on site
  • Kid-friendly buffet
  • Minibar
  • Restaurant
  • Special diet menus (on request)
  • Wine/champagne

Outdoors

  • Garden
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace

Ski

  • Ski pass vendor
  • Ski storage free

Entertainment & family services

  • Board games/puzzles

General

  • Allergy-free room
  • Designated smoking area
  • Family rooms
  • Heating
  • Lift
  • Non-smoking rooms
  • Non-smoking throughout
  • Shared lounge/TV area
  • Shuttle service free
  • Wake up service/Alarm clock
  • Wake-up service

Reception services

  • Concierge service
  • Express check-in/check-out free
  • Invoice provided
  • Luggage storage free
  • Private check-in/check-out
  • Tour desk

Cleaning services

  • Daily housekeeping free
  • Dry cleaning extra charge
  • Ironing service extra charge
  • Laundry extra charge

Transport

  • Public transport tickets extra charge

Activities

  • Hiking free
  • Skiing

Business facilities

  • Fax/photocopying free

Safety & security

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Key access
  • Key card access
  • Safety deposit box free
  • Security alarm
  • Smoke alarms

From the property’s Booking.com page. “Extra charge”: a fee may be payable on site.

Guest ratings

9.3 Exceptional457 reviews

Rated higher than 59% of rated properties in Zermatt

Highlights

  • Staff
  • Location
  • Wi-Fi
  • Staff 9.7+0.5
  • Facilities 9.3+0.2
  • Cleanliness 9.5+0.2
  • Comfort 9.5+0.2
  • Value for money 8.7
  • Location 9.5+0.4
  • Wi-Fi 9.4+0.3

Average in Zermatt · 454 rated properties

Ratings from Booking.com guests who stayed at the property.

Guest reviews

9.5 ExceptionalAverage of these 10 reviews

  • AljažSlovenia · Mar 3, 2026 8Very good

    Liked : everything was great, restaurant is also underrated

    Disliked : bed and pillows could be better

    • Superior Double Room with Matterhorn View
  • LanceUnited Kingdom · Feb 23, 2026 9Exceptional

    Sumptuous spa hotel with great breakfast

    Liked : This is a cosy, spa and wellness-focussed luxury alpine hotel. The breakfast was really delicious including homemade sourdough baked goods and kombucha, in a room with huge windows so we could enjoy the snowfall. The spa is wonderful, with a big pool, jacuzzi, multiple sauna/steam options. It never felt busy and we wound down from skiing there every day. The hotel staff were really friendly. The rooms were lovely, and had ample storage space plus a sitting area and balcony. The whole hotel was clean, cosy and smelled great. The bar was great, delicious cocktails and such a cosy space. Whether or not you were skiing, being in the hotel was an absolute treat.

    Disliked : The only critique that we had with the hotel is that it's a good 15 minute walk from any of the ski lifts and we probably wouldn't stay here again for this reason alone. One day one of our party was unwell and the hotel wouldn't send their transfer even on an exceptional basis - the distance felt really far that day. We also wouldn't re-book the 'Matterhorn view' rooms - we didn't see it 5/6 days of our stay because of the snow so it wasn't worth the additional charge.

    • Family with young children
    • Junior Suite with Matterhorn View
  • KiaunnaUnited States · Dec 15, 2025 10Exceptional

    Amazing!!!

    Liked : We seriously loved everything from the fresh baked goodies to the spa!

    Disliked : We hated having to leave that was all.

    • Deluxe Suite with Matterhorn View
  • CarlUnited States · Nov 3, 2025 10Exceptional

    Our stay was super great and we look forward to a return.

    Liked : The location for what we wanted was great. Breakfast each morning was consistent and wholesome. The spa was a treat each night to relax before sleep time.

    Disliked : There wasn't much to not like.

    • Junior Suite with Matterhorn View
  • TevyUnited States · Oct 2, 2025 10Exceptional

    I extended my stay. I just wanted to be there a bit longer! Highly recommend and cannot wait to return 🥰🥰

    Liked : Incredible service, staff is outstanding!
    Great location and atmosphere.
    Absolutely love the spa area with 2 saunas , large pool, large hot tub, steam room, eucalyptus essential oil in shower great for breathing and relaxation. The perfect touch to help calm the nervous system after a long day of adventures or travels.

    Hotel Amenities
    Spa Area
    Cafe Bakery
    Bar Longe
    Breakfast was included!
    Price was very reasonable! Best value in Zermatt
    Laundry service turnaround time - 1 day - extra charge
    Dinner: you must run to Stockhorn Grill by the rex for dinner . It’s next door.
    Oh my deliciousness! Grilled meats with delicious wine!
    check out their menu!!

    Disliked : I wish there was a self service laundry room.

    • Solo traveller
    • Standard Single Room
  • MahsimaUnited States · Feb 27, 2025 10Exceptional

    Wonderful ski vacation at The Rex!

    Liked : All facilities were decorated with great taste. The spa was amazing. There is a bakery inside the hotel with the most delicious pastry and the bread. The hotel location is close to bars and restaurants. The hotel offers pickup & drop-off from the train station. Highly recommended!

    • Solo traveller
    • Standard Single Room
  • JohnUnited States · Feb 23, 2025 9Exceptional

    Liked : The view of the Matterhorn from our room was outstanding. Hotel was nice overall, the spa was great, and we enjoyed the breakfast every morning. Location was pretty good, within 10 minutes walking distance of the train station and all three ways to get up the mountain.

    Disliked : Pillows were very flat and awkwardly large, making them pretty uncomfortable. We requested extras but they had the same issue. Rather than one large mattress, we had two twin mattresses pushed together with separate blankets that felt flimsy and cheap. A little confusing considering how much we paid for the room.

    • Junior Suite with Matterhorn View
  • PaulUnited States · Oct 23, 2024 10Exceptional

    Liked : The Rex attention on details of making the whole experience of Switzerland Alp hospitality is spotted on! The Rex not only give me the lux but also comfort and friendliness!

    • Queen Room
  • AlexanderNetherlands · Oct 17, 2024 9Exceptional

    Liked : Amazingly friendly and helpful staff. Room was very nice and exceeded expectations. Good value for money. Breakfast was very nice as well.

    • Solo traveller
    • Standard Single Room
  • LeonardoBrazil · Oct 16, 2024 10Exceptional

    Simply amazing

    Liked : Very silent location, not too far from the main street
    Amazing staff ( I really mean it, Sofia and Alizé made the stay perfect)
    Very comfortable room

    Disliked : Nothing

    • Queen Room

Reviews published on Booking.com by guests who stayed at the property.

Location

Riedstrasse 9, 3920 Zermatt, Switzerland

Directions

Things to see nearby

  • Matterhorn on site
  • Matterhorn Museum 280 m4 min walk
  • Zermatt-Sunnegga 490 m8 min walk
  • Wolli Land - Spielplatz 510 m8 min walk
  • Zermatt - Furi Ski Lift 650 m9 min walk
  • Matterhorn Express Gondola 650 m9 min walk

Restaurants and cafés

  • Pizzeria Roma on site
  • Restaurant Schäferstube on site
  • Restaurant Avena 60 m1 min walk
  • Papperla Pub 80 m1 min walk
  • Schneewittchen Club Zermatt 80 m1 min walk
  • Monoloco 100 m1 min walk

Getting around

  • Sunneggabahn Talstation 480 m7 min walk
  • Zermatt Railway Station 690 m10 min walk
  • Sion Airport 38 km

Places and distances from Booking.com (straight-line distances, times are approximate). Map © OpenStreetMap contributors.

Other places to stay in Zermatt

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