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Hotels · Zermatt · ★★★★

Welschen Hotel

📍 Wiestistrasse 44, 3920 Zermatt, Switzerland · Show on map

Exceptional530 reviews9.8

Photos: Booking.com

  • Internet
  • Swimming pool
  • Spa
  • Bar
  • Lift
  • Family rooms

About the property

The new Welschen Hotel, opening in March 2025, is located on a south-facing slope.

There is a fantastic view of the Matterhorn from most areas of the hotel.

The hotel is just a 2-minute walk from the Sunnegga Express station. The main train station and the village centre are a 7-minute walk away.

Breakfast is included in the room rate.

The pool and wellness area as well as the fitness room are open to guests.

Type
Hotels ★★★★4-star rating
Location
ZermattCanton of Valais
Guest rating
9.8 / 10Exceptional · 530 reviews
Check-in
from 15:00until 22:00
Check-out
by 11:00
Pets
Not allowed
Languages spoken
German, English, French, Italian, Portuguese

Breakfast

Style Buffet

  • Bread
  • Pastries
  • Pancakes
  • Butter
  • Cheese
  • Cold meat
  • Eggs
  • Yogurt
  • Fruit
  • Local specialities
  • Cooked/warm meals
  • Jam
  • Cereal

Accepted payment methods

  • American Express
  • Visa
  • Mastercard
  • Maestro
  • EC-Card
  • Cash only

Good to know

  • Please note that a surcharge may apply for an unannounced number of guests (including children).
  • Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Please inform Welschen Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
  • Guests under the age of 18 can only check in with a parent or official guardian.

Prices and availability

  • From$562cheapest night in the next 30 days
  • Usually$582typical price per night
  • Weekday / weekend$655 · $6294% less at weekends
  • Availability47 %of nights still available in the next 30 days

Pick your check-in then check-out date and we work out the price of your stay. Price per night for 2 adults, from Booking.com.

Prices are checked in euros and converted at the Nov 11, 2026 exchange rate, as a guide only: Booking.com shows the exact amount. Exchange rates: European Central Bank, Rates By Exchange Rate API

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Rooms and units

Rooms and photos from the property’s Booking.com page.

Facilities and services

  • Internetfree
  • Swimming poolfree
  • Spafree
  • Bar
  • Lift
  • Family rooms
  • Gymfree
  • Shuttleextra charge

Wellness

  • Back massage
  • Fitness
  • Fitness centre free
  • Fitness/spa locker rooms
  • Foot bath
  • Foot massage
  • Full body massage
  • Hammam extra charge
  • Hand massage
  • Head massage
  • Indoor swimming pool free
  • Massage extra charge
  • Neck massage
  • Sauna free
  • Spa & wellness centre free
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Steam room
  • Sun loungers or beach chairs

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room amenities

  • Socket near the bed

Bedroom

  • Alarm clock
  • Extra long beds (> 2 metres)
  • Linen
  • Wardrobe or closet

Bathroom

  • Bathrobe
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet
  • Toilet paper
  • Towels

Living Area

  • Desk
  • Seating area

Media & Technology

  • Flat-screen TV
  • Radio
  • TV
  • Telephone

Internet

  • Internet services free

Food & Drink

  • Bar
  • Coffee house on site
  • Kid-friendly buffet
  • Minibar
  • Snack bar
  • Special diet menus (on request)
  • Tea/Coffee maker
  • Wine/champagne

Outdoors

  • Garden
  • Outdoor furniture
  • Sun terrace
  • Terrace

Ski

  • Ski storage free

Entertainment & family services

  • Board games/puzzles
  • Books, DVDs, or music for children

General

  • Facilities for disabled guests
  • Family rooms
  • Heating
  • Lift
  • Non-smoking rooms
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Shuttle service extra charge
  • Wake up service/Alarm clock
  • Wake-up service

Reception services

  • Concierge service
  • Express check-in/check-out free
  • Invoice provided
  • Luggage storage free
  • Private check-in/check-out
  • Tour desk

Cleaning services

  • Daily housekeeping free
  • Ironing service extra charge
  • Laundry extra charge

General accessibility

  • Lower bathroom sink
  • Raised toilet
  • Toilet with grab rails
  • Upper floors accessible by elevator

Wheelchair accessibility

  • Some units are wheelchair accessible
  • Wheelchair accessible

Activities

  • Cycling
  • Hiking free
  • Skiing nearby

Business facilities

  • Fax/photocopying extra charge

Safety & security

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Key card access
  • Safety deposit box free
  • Security alarm
  • Smoke alarms

From the property’s Booking.com page. “Extra charge”: a fee may be payable on site.

Guest ratings

9.8 Exceptional530 reviews

Rated higher than 93% of rated properties in Zermatt

Highlights

  • Facilities
  • Staff
  • Location
  • Staff 9.9+0.7
  • Facilities 9.9+0.8
  • Cleanliness 9.9+0.6
  • Comfort 9.9+0.6
  • Value for money 9.3+0.6
  • Location 9.8+0.7
  • Wi-Fi 9.6+0.5

Average in Zermatt · 454 rated properties

Ratings from Booking.com guests who stayed at the property.

Guest reviews

10.0 ExceptionalAverage of these 10 reviews

  • OmranUnited Arab Emirates · Feb 10, 2026 10Exceptional

    Loved the hotel, great people, breathtaking viwes all days on Matterhorn!

    Liked : Location, great view, mazing breakfast area & view and great staff! Short walk to centre…

    Disliked : Nothing.

    • Junior Suite South
  • VirginiaUnited States · Jan 25, 2026 10Exceptional

    The absolute best experience, wonderful, spacious room, with top notch staff!

    Liked : This property was beautiful, clean, in a great location, and had amazing accommodations. It exceeded every expectation we had! The staff was incredibly kind, the food was great, and there was truly not one negative thing about this wonderful place!

    Disliked : If I had typical one thing I would change about this hotel it would be. I wish they had a hot tub.

    • Junior Suite West Plus
  • NickiAustralia · Jan 23, 2026 10Exceptional

    Loved our ski holiday in Zermatt and loved the Welschen ❤️ We hope to be back again!

    Liked : Our ski holiday in Zermatt staying at the Welschen was exceptional! The family management and staff were so warm and welcoming that you instantly felt at home and looked after. The chalet itself is beautifully appointed with amazing facilities & amenities, the stand-out being the pool with stellar lighting and views of the Zermatt landscape. Our rooms were to die for with ground to floor windows, beautiful moss green & wood interiors, and pampering bathrooms. Mornings in the dinning area for breakfast was the best ever with stunning views of the Matterhorn Mountain to get you pumped to ski for the day. The real treat was the easy skip and jump to the Sunnegga Funicular and the closeness of everything in the town. Zermatt was truly a beautiful place to experience, made all the better by our stay at the Welschen. Thank you so much! ❤️

    Disliked : Absolutely nothing!!!

    • Family with young children
    • Junior Suite West Plus
  • CristinaUnited Arab Emirates · Dec 22, 2025 10Exceptional

    Impeccable boutique experience

    Liked : The property is absolutely incredible. The rooms, the decor, the cleaningness, the spa, the breakfast. Als the lovely staff and owner.
    Really 5 star plus, well done. Impeccable boutique experience

    • Junior Suite West Plus
  • BaderSaudi Arabia · Dec 11, 2025 10Exceptional

    Amazing

    Liked : Location was amazing and close by every cable car. The service and staff are very helpful all the time.

    Disliked : Nothing

    • Deluxe Double Room West
  • AbdullahSaudi Arabia · Dec 9, 2025 10Exceptional

    Top boutique hotel. I will comeback

    Liked : You feel home ; astonishing view , outstanding services and great people

    Disliked : None

    • Junior Suite South
  • NanChina · Nov 28, 2025 10Exceptional

    A perfect choice for a vacation

    Liked : This hotel is a perfect choice for a vacation. The room was spotless, spacious, and equipped with brand‑new facilities, and we had a direct view of the Matterhorn right from the window. Breakfast was also very satisfying with plenty of options. The public areas of the hotel are beautifully designed and great for photos and social media. Overall, this is without a doubt one of the best hotel options in Zermatt.

    • Double Room West
  • NicholasUnited States · Nov 2, 2025 10Exceptional

    Highly recommend this beautiful, charming facility.

    Liked : Gorgeous boutique hotel with amazing views of the town and Matterhorn. The breakfast was top notch.

    • Double Room West
  • ToddUnited States · Oct 26, 2025 10Exceptional

    Highly recommend staying here. One of the best properties in the town as far as we could tell.

    Liked : The property was clean, modern and offered an amazing breakfast! Within walking distance to shops, restaurants and train stations. Great views from our room of the Matterhorn! Hotel staff were so kind and helpful.

    Disliked : Nothing not to like about the property.

    • Double Room West
  • MannanBahrain · Oct 23, 2025 10Exceptional

    Exceptional Property, Exceptional Service and Super Hosts as Owners!

    Liked : Everything. The property is newly built / renovated and is very thoughtfully constructed. The attention to detail, the design and the artwork in the room, all very modern and despite that, have maintained the culture of the location. The breakfast is very good and the amenities are excellent. And additionally, the service of the hotel is exceptional. One of the best services i have experienced in my years of traveling. Highly recommended.

    • Junior Suite West Plus

Reviews published on Booking.com by guests who stayed at the property.

Location

Wiestistrasse 44, 3920 Zermatt, Switzerland

Directions

Things to see nearby

  • Matterhorn on site
  • Zermatt-Sunnegga on site
  • Wolli Land - Spielplatz 120 m3 min walk
  • Matterhorn Museum 590 m7 min walk
  • Eisfluh 1.1 km20 min walk
  • Matterhorn Express Gondola 1.1 km14 min walk

Restaurants and cafés

  • Mamacita 90 m1 min walk
  • Fuchs 110 m2 min walk
  • lAtelier Grandsire 110 m3 min walk
  • Restaurant le Chalet 130 m1 min walk
  • Restaurant Rosstall 360 m7 min walk
  • Champagne Bar 460 m6 min walk

Getting around

  • Sunneggabahn Talstation 60 m1 min walk
  • Zermatt Railway Station 390 m7 min walk
  • Sion Airport 38 km

Places and distances from Booking.com (straight-line distances, times are approximate). Map © OpenStreetMap contributors.

Other places to stay in Zermatt

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