"The staff are great epically Mr. arshad was very helpful and all the reception staff The food is wonderful and the room service was great"

"Aucun."

"One of the most iconic hotels in beautiful Erbil. It’s an excellent choice if you’re looking to enjoy a true 5-star experience. The facilities are spotless and well maintained, with impressive attention to detail. The breakfast selection is diverse and thoughtfully prepared."

"The security procedures, especially at the main gate, can sometimes feel overly complicated. On a few occasions, it took 5–10 minutes to gain access as every vehicle is thoroughly checked. While I understand and appreciate the importance of security, it would be more convenient if hotel residents had a dedicated access lane. Being checked every time I return to the hotel is inconvenient"

"I had an excellent stay at Divan Hotel Erbil. From the moment we arrived, the staff were professional, welcoming, and attentive to every detail. The rooms were spacious, clean, and very comfortable, and the overall atmosphere of the hotel reflects high standards and quality service. What truly stood out during our stay was how the hotel handled a medical emergency we experienced. The staff reacted immediately, arranged for a doctor to come to the hotel, and provided us with the necessary medicine without delay. Their calm, caring, and efficient response gave us great peace of mind and showed genuine concern for their guests’ well-being. This level of service goes far beyond expectations and speaks volumes about the hotel’s management and staff training. I highly recommend Divan Hotel Erbil for anyone looking for comfort, safety, and exceptional hospitality. I would definitely stay here again."

"One minor incident occurred during check-out. I waited my turn at the front desk and had already started my check-out process when another guest interrupted. Unfortunately, the clerk assisted the other guest before finishing with me. I chose not to make an issue of it at the time out of respect, but I believe better queue management and attention would improve the overall guest experience."

"Very Comfortable, Clean, Safe , the Park View was Stunning"

"Too much security checks, it’s not very comfortable to inspect guests every in and out!"

"thanks so much for the cleaning staff especial thanks to mr .BERISHAY for good job"

"Aucun."

"This was an excellent hotel! The rooms were spacious, bright and very modern. The bathroom was large and there was lots of hot water. The staff were very friendly and helpful. The hotel was sparkling clean! There is a very nice spa with a steam room, sauna and pool - but these are segregated rooms for men and women. My husband had a massage which was great! Overall, we had a wonderful stay - thank you to all the staff!"

"There was limited choice of restaurants- there was a buffet restaurant for breakfast but no casual cafe to just have coffee and pastries in the morning. The rates for doing laundry was very high."

"I really loved the staff — they were incredibly kind, generous, and always ready to assist. The breakfast was excellent, with a great variety, and the sushi restaurant on the rooftop was absolutely amazing."

"Aucun."

"I was able to bring female friend to the property. Nightclub close by Bar in the hotel Great spa facility"

"I read somewhere on Booking.com there’s option for bicycle rental so I clicked on it but when I came to the facility, there wasn’t such a thing."

"Muhanned at the reception was very polite and welcoming"

"Aucun."

"Very nice place and welcoming staff, big thanks to Helein in the reception, Amal and Bedour from guest relation for continuous supporting."

"Aucun."