"The room was very spacious, extremely comfortable bed, and it was in a great location."

"There wasn’t anything I didn’t like."

"This place is absolutely beautiful. From the details to the staff it was a wonderful stay. The staff took there time to provide us with a map to help us get around the busy streets of Fes. They offer welcome tea service and the breakfast was amazing. We pushed back our last day so we could enjoy a traditional breakfast before heading out. We told one of the staff members we wanted to try Mesman and the next day they provided it for us for breakfast. WOW this was such a great stay! I would definitely stay again. They offer daily room service and although it was too cold to try out the pool the outdoor area was stunning. Our only fault is that we couldn’t stay longer."

"Nothing it was great!"

"The interior of Riad Norma provides a respite from traveling and touring the city of Fez. The traveler feels more like they are staying in a private home than in an impersonal chain hotel. I really enjoyed my stay and after a 12-hour day tour, spent the next day mostly in the lobby and my spacious room to post more photos to my social media accounts. I experienced some rainy, chilly days, so it was great to spend time in this beautiful property and relax. The property is unique and an excellent way to stay in a property that is not your typical cookie-cutter hotel/guesthouse. I recommend staying in this property if you want to experience Moroccan culture and hospitality."

"While you staying in a luxury Moroccan property, at 70 years old; it was somewhat difficult to navigate the winding stairs. If you are older, it might be advisable to request a room closer to the ground floor. My room had a beautifully decorated bathroom, but with a bathtub rather than a shower. The manager said that some rooms have showers, so if you are older, request a room with a shower closer to the main floor. If you are a younger traveler, then stairs and bathtubs will be easier to navigate."

"We stayed in the upstairs Lucia room, which was very spacious and had three large floor to almost ceiling windows that opened out onto the courtyard below. Breakfast was served in the courtyard (winter season). It involved different breads, pastries, jams, yogurts, fruits, and eggs upon request. We rated location as 5 stars as we liked being away from the Central Medina and Souks (a 10 minute walk away). It is steps away from one of the smaller/quieter entry gates into the Medina. The staff are friendly and welcoming and go out of their way to be of assistance. Thanks Younes, it always felt comforting to come home to the Riad."

"The property is wonderful. Be prepared for some eager youth on the nearby streets to offer directions to tanneries, souks, tourist sites. We always just said thanks and kept on our way (trust Google Maps) never had any issues."

"The Riad is gorgeous! Our room was upstairs - it was quite large with high ceilings and windows overlooking the interior patio. There was an additional sitting area attached. The rooms were sumptuously decorated with comfortable bed and pillows, Our hosts were very gracious and accommodating. Breakfast was colorful (the mini tagines with jams and honey were adorable) and delicious with a variety of choices - yogurt with fruit, breads, eggs, but most delicious was the freshly made msemen unlike anywhere else I've eaten. The riad next door offers an excellent dinner menu."

"The Riad is in a quiet southern part of the medina and may be a tad hard to find when walking from the north. Google maps brings you nearby, but we found that if we walked towards Bab Ziat, we could easily find our way. It's not a problem for taxis to drop you off at the door, entering via Bab Ziat."

"My father and I enjoyed our stay at Riad Norma during our visit at Fes. The staff greeted us with mint tea in the beautiful garden, and the owner provided us how to navigate the medina to Bab Boujloud, which turned out very helpful and easy. We went out for dinner at both nights and it turned out very safe to walk from and back to the riad. The room we stayed at is spacious and clean with traditional moroccan decors. The breakfast had good varieties of breads, fruits, yogurt and eggs. The staff are very friendly and they prepared us breakfast at 8 on the day we left cuz we had an early transfer to Tangier. We highly recommend anyone visiting Fes to stay at Riad Norma!"

"Aucun."

"This is what a riad is all about! The details, the atmosphere, the service, the comfort. Lovely breakfast served in the courtyard garden with personal attention to our likes. Warm and happy staff. We love our room - everything in the room is perfect."

"Aucun."

"The place is very calm and cozy, almost like stepping back in time. Breakfast was excellent. Younes was exceptionally kind and helpful — when we couldn’t find a taxi at night from Bab Boujloud, he came with his own car to pick us up. We were truly grateful for his attentiveness and kindness."

"Aucun."

"We actually didn’t want to leave, it felt like home. Younes sat us down right away with mint tea and reviewed the entire map of Fez with advice. He also negotiated parking for us. The room was large and comfortable. The entire staff was friendly. Breakfast by the gorgeous pool was amazing. The location was very convenient, right inside a gate to the Medina."

"I do wish they had their own parking. Make sure you listed to the advice on how to get to the central Medina, it can be confusing."

"For the American tourist, it's difficult if you do not speak French or Arabic to navigate Morocco generally. Because of the talented team that Proprietess Monique has assembled, we could understand pretty clearly and arrange all sorts of things to do without trouble. The pool area was overused by us! We loved our experience living like royalty in her palatial riad. Our rooms far exceeded our expectations as well. The food for breakfast was great and the quality exceptional. Oh, and the morning coffee! Wow."

"It is a 20 minute walk into the main part of the souk. I think that if we'd been closer in, it might have simply been too noisey. We found getting away from the souk was fine for us, but it meant if we did want to see the souk, we had to plan to walk meaningful distances up and down hills."