Resorts in Samoa

"The pools, views of the ocean, the club (especially badminton, bowling) room size and service."

The curtains didn’t open and close fully and bathtub stopper didn’t work. Ongoing pool & restaurant construction with no prior notification.

"Majority of the staff here are very nice, welcoming, and helpful. There are a few who were a little rude however the politeness of the others outshine those interactions by far. Special mention to Triston who was very polite, patient, and insightful throughout our entire trip. Jeremiah was also very nice and helped make our trip special with his suggestions and assistance at the beach. There was also a manager whose name started with a T who welcomed us upon arrival and checked on us to ensure everything was to our liking. From the initial interactions, these staff members helped our group of 6 feel like we were regular visitors at the Verandah although this was our first stay. I would defiantly return and highly recommend a stay here. Sidebar: The food is great and well seasoned!"

The property is very large and sometimes there is a long wait to get a buggy to travel. There could be a few more shaded areas throughout the property especially when waiting for transportation.

"We liked the city/village where the hotel was in. We liked the pool and the fact that we had it for ourselves. the breakfast was great, staff was really nice."

Aucun.

"The staff was friendly, the main areas like the pool, lobby and restaurant was clean and comfortable. I asked for specifics when I booked and was very happy I got exactly what I wanted . 😊"

The room was comfortable but some upgrades is definitely needed.

"The hotel reception provided early check-in to the best of their ability. Many breakfast options, including local Chinese, in abundance, and some international cuisine. Beautiful beachfront location, though somewhat overrun with street vendors, though the hotel has no control over this, the beaches are public-access. Convenient location within walking distance of local town center with shops, dining and souvenirs."

The room we booked was misrepresented on Booking.com as having a 'wonderful sea view' when in fact it turned out that this applied to the hotel in general, while our room had garden view. No animation team - beach volley, archery etc. - whatsoever.

"Clean and nice rooms. Good food . Welcoming and friendly staff. Swimming pool is clean and filtered. Beach is very clean however the sea is wavy."

All was good. Swimming pool is a bit cold.

"It was one of the best vacation ever. You made my stay excellent. Very best regards to Medina(from office) she was available at any time.❤️❤️❤️❤️❤️"

Aucun.

"Location was beyond perfect, very clean, very private, the restaurant was amazing, and the room was amazing, view from the balcony was magical"

Aucun.

"The cleanliness, the safety and the surroundings where awesome"

The only thing was the elevator was making too much noise but one of the staff gave us another room, which I really appreciated.

"Peaceful, pleasant gardens, lot of space to sit. Food was great!"

Bug spray is a must

"The staff was friendly, the main areas like the pool, lobby and restaurant was clean and comfortable. I asked for specifics when I booked and was very happy I got exactly what I wanted . 😊"

The room was comfortable but some upgrades is definitely needed.

"The property is clean and organized. Most facilities are up to date. The staff is super friendly and helpful."

For personal preference, I did not enjoy that the property did not have a coffee bar area with espressos, lattes,etc. Also, I would’ve like for the souvenir shop to offer more variety in cultural snacks and drinks. Water and fountain drinks were limited for purchase:

"Great value for the money. The hotel is completely renovated with super nice rooms and facilities. Please ignore previous comments about not being completed. The entire area is beautiful. We had the pleasure to visit multiple restaurants and all of them had great food. Recommend to book them already the first night to make sure that you have a spot. Staff is super friendly and helpful. Our room was always clean and filled up with water, drinks and snacks. Pools and beach is great with plenty of options for everyone."

The only negative aspect is that a big portion of the staff doesn’t speak English, so sometimes it can be a bit tricky to communicate, but it is always sorted out somehow. The resort is huge(you have access to all other hotels under the palladium umbrella), sometimes it can be a bit tricky to navigate. You can take out how many towels you want, so people tend to book up a lot of spots without really using them. When arriving later to the beach, it was usually difficult to find something. Recommendation would be to limit the number of towels a room can take out.

"Location, food, stuff, service, quiet place. Evening was great highly recommend 😎🤙🏻"

Aucun.

"This is a massive resort, but one of the fanciest places with the most well trained staff we have ever been to. Exceptionally helpful and kind, excellent architecture throughout the whole facility. We took out we ATV and dune buggy on a couple of trips which was awesome. It rained most of the time we were there, but there is plenty to do. A full of five star resort and experience."

We came in early March, definitely their low season. This place would be incredible during the summer season when the beach and pools are open

"Klein ( a male staff at the reception ) was helpful, spoke fluent English. Sauna is great to heal the body after Snowboarding. In the sauna room, they prop sauna hats, and tea/water. There is a hot swimming pool too. I stayed in the dormitory room with 6 others. There is a huge locker inside the room, in all your amenities will be there. You can even keep your suitcase inside, it’s that big. The staff responded to all my questions on WhatsApp even when I was not in this county."

Nothing

"Lovely location just off the motorway, good dinner and breakfast options, nice staff. Nice room"

We never managed to get through to Spa staff when driving over so couldn’t make a booking

"The serenity was absolute! It was impeccable, calm, and peaceful."

The menu was good, but could be better. Would have loved more sea activities like jet skiing. Also outdoor screen viewings would have been fun.

"Quiet and serene. Good, spacious and well equipped rooms. Very friendly and amazing hospitality."

Aucun.

"There was a great breakfast - up to two dishes could be ordered for the selected time. The area is very well kept which should be the case for a golf field, that I could see from my window. It was silent all the time."

The only disadvantage was the cold temperature: I could not ejnjoy a table and terrace. But that is not about the great hotel. That is about November in Latvia!

"Location being beach front. Staff was very friendly and costumer service very kind. Front desk very helpful! Didn’t stay long enough to see a show, maybe next time. Great place for families and couples!!"

The complex is getting old! I travels here about 25 years ago, and it seems that somethings stayed in the past! We stayed in room 324 with great internet!!! Bathroom needs work, but not a reason not to stay here. The food in general was good. Pool areas clean and staff always around. The clients as in other resorts, have this thing about keeping the chairs/sunbeds all day to themselves (shame on them) !!!

"We loved the atmosphere overall and the staff was incredible! They were so kind and helpful. Also, the food served at the restaurants in the resort was delicious!!! We knew every meal was going to be great!"

There was just one moment when after getting massages, our masseuse had difficulty pulling up our account information to charge us for the massages, so we had to come back to the massage area about 3 hours later and even then, it took about 30 mins for her to get everything taken care of. I don't think this was a common incident or our masseuse's fault, but I'm just being nitpicky.

"두번째방문인데 초4가되니까 즐길수있는 물놀이 액티비티가 다양해서 너무 만족스러웠어요 슬라이드, 포인트브레이크 등이 좋았구요 직원분, 클럽메이트 모두가 너무친절합니다!! 가족모두 즐겁게 놀다갑니다^^"

주변에 식당이없다보니 골드카드로 갔는데 식사를 그나마 괜찮은건 마젤란이었는데 3박동안 가려니 너무 질리더라구요 사이판pic처럼 좀더 다양한 레스토랑이 있었으면 좋겠어요

"The indoor pool, kid slides, and Bongo play area were great for our toddler grandson. The breakfast and dinner buffets were good. The food was tasty and plentiful. They had quite a few gluten free options available for our daughter."

The room was dated and needed to be cleaned better. The bathroom doors didn’t lock and one didn’t shut all the way.

"Everything was amazing & creat staff; thank you Mr Abdulsalam ."

Nothing maybe the distance from the Kuwait 🇰🇼 City

"Stunning beach, fantastic staff. Enjoyed our stay very much!"

Aucun.

"Staff: super supportive. One of the member of our party injured, and Cresta staff immediately checked her status, then suggested us the solutions (private doctor or public hospital) then someone escorted us to the doctor then the pharmacy. Food: extremely rich breakfast, fantastic selection of foods for dinner. All the three evenings the staff congratulated to the guests who had anniversary with some folk-dance and singing improvized. The park: everywhere warthogs, some bushbucks, banded mongooses and cheeky vervets (be careful, they are stealers!) Rooms: cosy Programs: there is a travel office on site, and they organize trips to Vic Falls, Chobe Game Reserve and boat cruises on Chobe River."

Perfect place.

"Being right on the water, the view was absolutely incredible and you are able to swim right in front of the hotel"

Aucun.

"Everything was amazing & creat staff; thank you Mr Abdulsalam ."

Nothing maybe the distance from the Kuwait 🇰🇼 City

"We liked the city/village where the hotel was in. We liked the pool and the fact that we had it for ourselves. the breakfast was great, staff was really nice."

Aucun.

"Great atmosphere! Well preserved. Excellent staff! Breakfast was great!"

I didn't like the standard room but it was changed to a deluxe room for a small fee.

"The staff was very professional and help us a lot, the place was clean and meet our expectation, the pool was clean and breakfast was great"

The breakfest is great, they have also a private beach the pool was clean and all the area was clean the room was good too

"I had an amazing time staying at this resort.From the moment I arrived,the staff were incredibly welcoming and always ready to help.The room was spotless and had everything i needed.Breakfast and food in general were excellent."

Aucun.

"Nice and spaceous property just a 5-10 min drive from Tahko Ski Resort. 3 of the rooms out of 4 had private bathrooms, which was very convinient. Also the sauna was very specious. Would come back again!"

Aucun.

"First of all we also had a tour which was great. We drank great wine and had an amazing dinner. When we went to see the rooms, we couldn’t believe how big they were. Honestly, some of the biggest hotel rooms I have ever seen, in a small room budget. They looked good, the bed was comfortable, we received a wine as a welcome gift."

In one of the rooms I think the heating was not functioning properly, but it was fine, the weather was not too cold anyway

"this place is heaven. the beachfront cabin we had was so close to the beach. the bay is so quiet clam and serene. there is a coral reef a short walk from the lodge. we snorkelled with turtles! this place is so relaxing and wonderful. would recommend!!!"

more variation in the food on offer would have been nice

"Room next to beach was nice beach was beautiful.food was great"

Aucun.

"Las instalaciones son super lindas y el hotel de ensueño"

Aucun.