Step Town
Kiyovu-Muhima, KN 1Av, Kigali, Rwanda
Established in the hilly suburbs of Kigali, Step Town provides accommodations with panoramic visual escapes overlooking the city. The boutique hotel features free WiFi throughout the property and free private parking area is available on site. Each room at Step Town is inclusive of a fan, telephone and a TV with satellite channels. The private bathhammam and saunacious rooms are fitted with a bath or shower, and each room features a terrace or patio. Step Town has a eatery on site, or guests can take advantage of a drink on the terrace overlooking Kigali. Special diet menus and room service can in addition be arranged. Other facilities at the accommodation include a 24-hour front desk and luggage storage, and airport shuttles are available at a surcharge. Step Town is within 1.9 mi of the Kigali Genocide Memorial and Kigali International Airport is 6.5 mi away from the property.
Most popular facilities
Average rating out of 10
137 Reviews
Price Summary
60 $ / night** Approximate prices for a 1-night stay
Guest reviews for Step Town
"The breakfast's were fine and the staff was excellent. They went out of their way to accommodate you in any way they could. I will definitely return to this hotel and recommend it to friends."
"There was nothing not to like."
"Staff very nice and helpfull, near the center (walking distance), good breakfast. Hotel according to the price."
"The shower was a little unconfortable, because the bathroom itself is the shower."
"Great basic hotel. Comfortable room with a good shower, and a good breakfast and dinner with a great view. Would stay again. Staff was very accommodating in extending our stay at the last minute."
"Nothing"
"We only stayed for one night, but owner went above and beyond to make sure we knew what was needed to get over the border to Tanzania safely. Rooms were comfortable and quiet. Located near the bus station."
"Nothing. It was a good value spot and we would stay here again"
"I absolutely love this hotel. The people are amazing and as friendly as can be. The hotel was also so clean - very impressive! My only issue is that a few things need updating. Otherwise, a wonderful place!"
"A few things need to be updated."
"The hotel has a wonderful terrace that looks out over a valley: I typically worked there, and ate breakfast and (often) supper there too. The staff were very welcoming, and most accommodating (e.g. on the last day I checked out, and left my bags at the hotel; they offered to let me shower when I came to pick up the bags). The location suited my purposes. The chef makes very nice salads. Breakfast - I chose coffee, omelet, toast, and fruit - set me up for the working day."
"Although central, the hotel is on a dirt road that is poorly lit at night (but safe nonetheless). On foot, it is a 15-20 minute climb up to the center of Kigali. The room and bathroom were functional, but not particularly modern."
"The service here was really wonderful! Even shortly after booking our stay many months in advance, John Yves offered to help me and my friend with a logistical challenge we were trying to solve for a portion of our trip. The extra effort he put into that request was super appreciated! When we arrived in Kigali, our driver (I believe his name was Frank?) was very patient as we experienced a slight delay during security processes on the way out. He also took the time to point out some of the points of interest during our drive to the hotel. Everyone was very accommodating during our stay. The front desk team volunteered to store our bags for us while we left for a day trip in-between nights at this hotel, and they also helped me to secure Rwandan franc currency denominations for a collection. Thank you so much for all your kindness and service!"
"Can't think of anything!"
"Wonderful staff, good breakfast and beautiful view"
"Aucun."
"Very friendly staff. Excellent breakfast and dinner."
"Infrastructure (electricity and water)"
"It is a cute place with a nice city view. The staff are so very nice! The breakfast was very good. I love the Spanish omelette and African coffee!"
"The room didn’t have AC."
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House rules
Step Town takes special requests – add in the next step!
