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2 Adults · 1 bedroom

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Latest customer reviews

Based on the latest verified stays

L

Louis

10/03/2026 04:10:51

8/10
Positive point:

"The location is amazing. 30 seconds walk to metro station, and many shops around. The room is clean and the bed is comfortable. Good WiFi and 24/7 checkin."

Negative point:

The room is very small. It's alright but for a longer stay it can be too narrow. There is a strong cigarette smell in the hallways, please enforce the smoking rule more strictly. However, in the rooms it doesnt smell. Also, the bathroom is tiny, so there is not a real shower, it is above the toilet, which can be unconfortable. Also, the elevator takes too long to arrive, which is annoying.

J

Jose

30/10/2024 13:56:55

9/10
Positive point:

"J'aime bien, son que les information qui je trouve sur le city cette pas là même. Sinon de resté sur la ensemble c'est magnifique."

Negative point:

Les numéros que sûr le city de Booking.com cette fausse information elles connaissent pas cette information. De rester cette bien passe Merci ☺️

P

Pascale

11/01/2025 06:59:12

9/10
Positive point:

"friendly, clean, quiet, big bathroom, modernized…."

Negative point:

Aucun.

N

Norma

29/11/2025 14:04:11

10/10
Positive point:

"Hotel France is very clean, safe, quiet, and friendly. It is easy to walk to everything. I was awakened every morning by the aroma of fresh warm pastries! I would definitely stay here again!! I posted pictures of how to easily get to Hotel France from train station. Go to platform C and walk all the way to the end, turn LEFT and walk all the way to the end of the tunnel. You will enter a small court yard, walk a little to the right and look for a small set of stairs next to the cafe. Go down the stairs and turn to the left, Hotel France is right there. Google directions are confusing. (my pictures loaded in reverse order)"

Negative point:

Aucun.

V

Vallejo

13/04/2025 21:47:33

8/10
Positive point:

"J’avais choisi El rancho au vu de sa proximité avec le centre ville de Grand bourg et aussi parce que le petit déjeuner était compris… Malheureusement ce n’était pas le cas . Amateur de café j’ai dû me lever tôt pour aller en chercher… Faites attention à la publicité mensongère ça peut vous coûter cher. Christian VALLEJO Juriste."

Negative point:

Aucun.

C

Chao

26/01/2026 21:04:29

10/10
Positive point:

"clean and no noise,with better staff ,and safety room"

Negative point:

Aucun.

D

Dina

02/11/2025 20:34:46

8/10
Positive point:

"Les equipements pour cuisiner sont au complet"

Negative point:

La television n'a pas marche pendant notre sejour

S

Sandra

05/10/2025 21:33:00

10/10
Positive point:

"Clean and big rooms, very friendly staff and a big breakfast."

Negative point:

Aucun.

A

Ayouba

27/01/2026 23:17:14

9/10
Positive point:

"The cleanliness. The facility was clean, smells good, and the staff very friendly."

Negative point:

Aucun.

P

Pelayo

23/01/2026 07:55:06

10/10
Positive point:

"The hotel is located right in the town centre. I have a super beautiful and comfortable deluxe suite room and I booked it here with a reasonable price. The room that I stayed has really good facilities, what I particularly like it is that there is a washing machine for you to wash your clothes. The room comfort, cleanliness and hygiene level is top-notch and you will have a good rest and sleep here. All the staff here are really efficient, professional and friendly. My room includes breakfast as well with unlimited servings and it fed me really well as I needed to use a lot of energy for my activity on that day itself, my breakfast meal at the hotel cafe is delicious, fresh and sumptuous. WiFi connection is fast and good."

Negative point:

Nothing

A

Ahmed

14/02/2026 18:01:54

10/10
Positive point:

"The hotel was very clean and comfortable. The thermal facilities were excellent and relaxing, especially in the cold weather. The staff were friendly and helpful, and the breakfast had good variety. The surrounding nature and snowy views made the stay even more special."

Negative point:

The location is a bit far from the city center, so transportation can be limited without a car. However, the hotel provides a transportation if you need.

J

Jarred

26/12/2024 21:39:15

10/10
Positive point:

"Staff were very friendly and accommodating. Beds are comfortable. Very clean. Restaurant is recently renovated, beautiful and food was great for dinner and breakfast."

Negative point:

Everything was fantastic.

E

Eric

07/08/2025 09:26:21

8/10
Positive point:

"Property is a little dilapidated in some places but that’s to be expected in Comoros. The staff were generally helpful."

Negative point:

The room and food are overpriced for the quality. Inconvenient location. They don’t seem to use or check Booking so it was pointless to make a reservation in advance. Maybe during the high season that will be more useful.

A

Aline

22/02/2026 02:44:58

9/10
Positive point:

"I loved being right by the water on our balcony listening to the crashing waves. The swimming was excellent (other than when a group of young men stood with beer bottles in hand in the water, blocking the way on the clear path leading out beyond the stones). I liked the casual Caribbean “non trendy” room with good basic plumbing and windows that opened. I liked the availability of staff who asked if we needed anything."

Negative point:

Our room was next to the restaurant where there was noisy off-key karaoke (well really just yelling) on a couple of nights, making me have to shut my windows. I do not like to use AC (especially when temperatures never went above 28C) so it was a disappointment to have to close windows because of noise. I didn’t like the coffee in the room.

M

Matthew

05/02/2026 11:12:55

9/10
Positive point:

"Beautiful location, well kept grounds, friendly staff. Our kids loved the pool, which was almost too warm. Wifi at the beach and pool was nice. Room and beds were great."

Negative point:

The food at the restaurant was, like a lot of food in New Caledonia, more expensive than it seems like it should be.

L

Lars

15/01/2026 07:23:23

10/10
Positive point:

"A cool place with a nice breakfast and friendly staff."

Negative point:

All good for the price with breakfast and a private room with bath can't complain.

J

Julie

26/03/2026 01:48:02

10/10
Positive point:

"The accommodation was roomy with lovely views short stroll to restaurant & breakfast"

Negative point:

Nothing

L

Lucienne

03/12/2024 13:12:26

9/10
Positive point:

"Endroit très calme dans un jardin magnifique et bien entretenu. Personnelle très ouverte et accueillante. Manger possible et bon. A revenir !"

Negative point:

La piscine était sur entretien et en train detre remplir. Dommage pour nous que on ne pouvait pas nager. Mais prochainement ca sera possible.

A

Andrejs

01/04/2026 02:00:37

9/10
Positive point:

"Perfect location, Great breakfast, Very stylish room, Great shower. Really friendly, helpful staff. Pool. Restaurant. with excellent food."

Negative point:

Breakfast (really good) starts at 8.30. Should at 6.30 or. 7.00. Sound isolation not too good. Instead of infrared could have been proper sauna.

B

Byron

01/07/2024 10:34:56

9/10
Positive point:

"The room was warm, comfortable and quiet. Breakfast was tasty and well prepared. Staff was super friendly and helpful."

Negative point:

Booking didn't load properly from the app to the front desk.

K

Kyle

01/07/2024 22:10:46

7/10
Positive point:

"Was a good place to stay on short notice going to the formula one race which was about 35 minutes away. The staff is really nice and helpful."

Negative point:

My biggest negative about the property was the bathroom was so tiny. The door couldn’t open up the whole way so if you are a bigger person I don’t recommend staying here. I am not that big of a person and felt crammed.

J

Julie

09/02/2026 00:25:34

8/10
Positive point:

"Petit déjeuner bon, disponibilité du personnel. Salle de bain propre"

Negative point:

Aucun.

P

Paul

17/03/2026 17:10:13

8/10
Positive point:

"Staff were lovely and very helpful. Rooms were a good size, good air conditioning, comfortable beds, gorgeous outdoor space in our second room"

Negative point:

Very isolated, surrounded by an abandoned resort. Menu very limited and expensive although the chef was very obliging and did cook of menu dishes for those who asked. Our room wasn’t cleaned twice and we had to remind someone to do it, we had to move rooms as the toilet facilities broke on our first room but this was handled quickly. For the cost of the room I would have expected a little more e.g. bottled water free in the room, tissues to be available in the room, better quality toilet paper.

D

Dubravka

16/11/2025 19:25:26

9/10
Positive point:

"We stayed at Hotel Novak for one night due to family related situation. Room was spacious, beds very comfortable. They serve breakfast from 7 A.M. until 11 A.M. which we found very useful. Staff was great and very helpful."

Negative point:

There was a strange noise, I think from nearby Factory, which disturb good night sleep 😁.

C

C

19/02/2026 14:36:22

10/10
Positive point:

"We had an absolutely wonderful stay! From the moment we arrived, the warm welcome from the staff made us feel right at home. The rooms were spotless and beautifully designed, but the real highlight was the owner of the hotel who drove us and showed us around to all the top attractions. Every detail was handled with care. We can’t wait to come back!"

Negative point:

-

L

Lina

17/02/2026 22:58:23

8/10
Positive point:

"The front desk ladies were exceptional very pleasant, helpful 👌."

Negative point:

“Unfortunately, some of the staff showed attitude, particularly 1 at the bar and another during breakfast service. Our server was not very friendly or helpful at first. Only after I made the effort to speak with her did her attitude improve. Better customer service would really improve the dining experience.”

A

Aisha

18/07/2025 15:05:10

8/10
Positive point:

"Room was clean and nice . Lobby, lift, reception people are all good."

Negative point:

Rooms are very small.

A

Anton

16/07/2023 21:42:11

10/10
Positive point:

"Nice spacious rooms, very clean and comfortable. Room facing the other side of the highway was very quiet so we slept well. Sead is a great host and went above and beyond with the requests we had. Excellent service and very tasty breakfast!"

Negative point:

Aucun.

R

Roxana

22/09/2025 07:14:02

10/10
Positive point:

"It was an amazing experience. Staff was friendly and professional in the same time. Facilities were clean at all times. Room was spacious and clean, cozy bed. We have had full access at the spa area, where was relaxing( 3 different saunas, pool, jacuzzi), also noticed the cleanness at all times. I warmly recommend this location."

Negative point:

Aucun.

S

Sol

19/10/2025 06:20:54

7/10
Positive point:

"Me gustó porque estaba cerca del centro. Y cerca de la catedral de sal. Que fue un excelente viaje y conocer maravillas de Colombia."

Negative point:

Me gustó todo bien organizado

D

David

20/02/2026 18:10:35

10/10
Positive point:

"A wonderful experience like many others have had. Attentive staff, nice amenities for such an unusual location. Dinner was traditional and also a new experience."

Negative point:

Aucun.

J

Joe

11/08/2025 23:17:23

10/10
Positive point:

"Berndt the owner is an amazing good hearted and very helpful in helping all the visitors to books buses and trips and Rinalda is an amazing woman serving a great breakfast with love. Rooms and toilets super clean and super safe place .there s a biliardo and a small shop outside and a fully equiped kitchen where we did amazing barbecue with the other guests and we had lots of fun! It s very well centrally located with a breath taking terrace view and birds singing in the morning.ideal for my yoga too"

Negative point:

Mattress not comfortable but I put some plastic bottles underneath

M

Myron

03/07/2025 03:04:35

9/10
Positive point:

"The staff at the hotel was very friendly. After checking my ID and hotel reservation, he quickly helped me complete the check-in process. The whole thing took about 10 minutes."

Negative point:

There was some water on the bathroom floor, which I guess was caused by a leaking pipe. It did affect the overall experience a bit.

M

Marc

30/01/2026 00:46:16

10/10
Positive point:

"I love the staff's friendliness and attentiveness. The breakfast is also outstanding"

Negative point:

N/A

A

Anton

16/07/2023 21:42:11

10/10
Positive point:

"Nice spacious rooms, very clean and comfortable. Room facing the other side of the highway was very quiet so we slept well. Sead is a great host and went above and beyond with the requests we had. Excellent service and very tasty breakfast!"

Negative point:

Aucun.

A

Aisha

18/07/2025 15:05:10

8/10
Positive point:

"Room was clean and nice . Lobby, lift, reception people are all good."

Negative point:

Rooms are very small.

A

Anton

16/07/2023 21:42:11

10/10
Positive point:

"Nice spacious rooms, very clean and comfortable. Room facing the other side of the highway was very quiet so we slept well. Sead is a great host and went above and beyond with the requests we had. Excellent service and very tasty breakfast!"

Negative point:

Aucun.

L

Liswaniso

30/05/2024 14:05:17

8/10
Positive point:

"Friendly staff, clean accommodation. Excellent treatment from everyone involved with the place."

Negative point:

Menu can be expanded on.

A

Anna

22/07/2023 22:29:56

8/10
Positive point:

"Great location, beautiful surroundings, nice pool, good breakfast."

Negative point:

Problems with the internet.

O

Oleg

02/03/2026 21:27:24

9/10
Positive point:

"The hotel has basic accomodations: shared bathrooms, cold water shower. But for tropical climate I didn't need more. The hotel rates were unbeatable. I would stay again with no doubts. There is a bar nearby, so you could hear the singers/musicians until 9 or 10 pm. For breakfast you can buy coffee and baleadas, the best in the town. The diving shop was wonderful. Diving there feels like diving with people you know for very long time. They pay attention to your safety but at the same time are not too baby-sitting. Many people I met in there come annually, which tells you this place is unique."

Negative point:

Aucun.

A

Aline

22/02/2026 02:44:58

9/10
Positive point:

"I loved being right by the water on our balcony listening to the crashing waves. The swimming was excellent (other than when a group of young men stood with beer bottles in hand in the water, blocking the way on the clear path leading out beyond the stones). I liked the casual Caribbean “non trendy” room with good basic plumbing and windows that opened. I liked the availability of staff who asked if we needed anything."

Negative point:

Our room was next to the restaurant where there was noisy off-key karaoke (well really just yelling) on a couple of nights, making me have to shut my windows. I do not like to use AC (especially when temperatures never went above 28C) so it was a disappointment to have to close windows because of noise. I didn’t like the coffee in the room.

J

Jose

30/10/2024 13:56:55

9/10
Positive point:

"J'aime bien, son que les information qui je trouve sur le city cette pas là même. Sinon de resté sur la ensemble c'est magnifique."

Negative point:

Les numéros que sûr le city de Booking.com cette fausse information elles connaissent pas cette information. De rester cette bien passe Merci ☺️

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