ibis Amman

"Hands down to the front desk team, the evening and morning guys. Extremely helpful and caring in every detail. I travel a lot (I am very blessed for it) and I also work in the travel industry, and I will say it was the best front desk team I ever met. I was supposed to go back on the 5th but due to the issues in the refiywe left the country sooner than expected, and we receiya full refund right away (it was non-refundable). Definitely I will book again when coming back to Jordan, which I will. Great people in a beautiful country"

"Aucun."

"The room was clean and very comfortable, and the breakfast was nice."

"The room was too hot, and we couldn’t sleep properly because the air conditioning was set to heating mode only."

"It is close to many places in Amman and near mall. Staff is very helpful and accommodating."

"Furniture is a bit old."

"I like the area of the hotel. It is accessible to all. Easy to get taxi and careem."

"I requested a smoking room. But ended up in a non-smoking room because as per the reception when i checked-in he said i need to wait more time. He gave me room 129 which is sadly there’s no goodview and the bathroom is a bit dirty. When you take a shower, the water goes out and it floods the floor. You can check it aswell. I took a picture also."

"Everything was comfortable and beautiful, and the service was excellent, especially Mr. Bahaa from reception."

"Aucun."

"I booked my stay at the Ibis Amman Hotel from 01–04 December 2025. Due to the welcoming environment and outstanding hospitality, I extended my stay until 11 December 2025. I was truly impressed by the exceptional service provided by the entire team, from the front desk to the housekeeping staff. The hotel is surrounded by many convenient facilities, including shopping malls, restaurants, and easy access to taxi services. I would like to especially commend Mr. Mahmoud on the 5th floor for his warm greetings, patience, and dedication. He consistently waited politely for us to be ready so he could perform his duties and ensured the room was kept exceptionally clean, always adding thoughtful touches that made our stay more pleasant. Thanks to the staff’s professionalism and attention to detail, my stay was extremely comfortable and enjoyable. I highly recommend the Ibis Amman Hotel to anyone seeking excellent service and a truly memorable experience. Regards, Bshara Zablah"

"One point I would like to mention for my next stay is that I prefer a room with a window. Since I usually book a smoking room, I would appreciate having a room with a window for better comfort"

"I recently stayed at the Ibis Amman Hotel and was truly impressed by the exceptional service. I initially booked my room from 01–04 December 2025, and due to the welcoming environment and outstanding hospitality, I extended my stay until 11 December 2025. The front desk team was warm, professional, and efficient, making the entire experience smooth from check-in to check-out. I would especially like to commend the housekeeping staff, particularly Mr. Mahmoud on the 5th floor, who maintained the room impeccably throughout my stay. Thanks to the staff’s professionalism and attention to detail, my stay was extremely comfortable and enjoyable. I highly recommend Ibis Amman Hotel to anyone looking for excellent service and a truly memorable experience. Regards, Bshara Zablah"

"One point I would like to mention for my next stay is that I prefer a room with a window. Since I usually book a smoking room, I would appreciate having a room with a window for better comfort"

"I highly appreciate the cleanliness and organization of this hotel, as well as the classy and professional service. For many years, Ibis has been my first choice. My special thanks go to Adele Habayah for her refined attitude, quick responsiveness, and social intelligence, which make guests—myself included—feel like lifelong friends of your hotel."

"N/A"

"I highly appreciate the cleanliness and organization of this hotel, as well as the classy and professional service. For many years, Ibis has been my first choice. My special thanks go to Adele Habayah for her refined attitude, quick responsiveness, and social intelligence, which make guests—myself included—feel like lifelong friends of your hotel."

"N/A"

"I recently stayed at this 3-star hotel and had a very pleasant experience. The room was clean, comfortable, and well-maintained, and the overall atmosphere of the hotel was welcoming and relaxing. The facilities were simple but met all my needs during my stay. What truly made my experience exceptional was the outstanding service at the reception. Bahaa, the receptionist, was absolutely excellent. He was professional, friendly, and extremely helpful from the moment I arrived until I checked out. He handled every request with patience and a warm smile, and he made sure I felt comfortable and well taken care of throughout my stay. His dedication and positive attitude truly reflect the hotel’s commitment to good hospitality. I highly recommend this hotel, especially thanks to the exceptional service provided by Bahaa. He definitely deserves an excellent rating."

"Aucun."