Hotel Casa Nova, Merida

"Nicely decorated, good bed and linens, fridge in room, electric plug ins handy."

"No coffee for the coffee machine, charged for coffee in dining room."

"We really liked our stay at Casa Nova. Good size of the room, super clean. Fresh new towels every day, the cleaning was well done every day. The pool looked really good and clean(unfortunately we didn't had the time to try it). All of the staff was very friendly."

"The room didn't had a safe to lock in our valuables. The breakfast that was included was very basic but good (some fruit, 2 slices of toast with butter and jam, and coffe/tea/juice)."

"An excellent experience! The hotel feels freshly renovated, and it shows in every detail. The rooms are modern, comfortable, and perfect for relaxing. The staff is incredibly friendly and attentive, always ready to help. The breakfast was delicious, with a great variety of fresh options. Plus, everything was spotlessly clean, which added to the comfort. I would definitely stay here again!"

"There’s nothing bad to say, everything was perfect. An excellent experience."

"The location is superb, within walking distance of major interesting places. It’s on a quiet street. The hotel accommodated my late arrival with advanced notice. The hotel is clean, provides necessary needs for travelers."

"Aucun."

"It was a great pleasure to stay at Casa Nova. Staffs were amazing, friendly and helpful. Highly recommend this place!!!"

"Aucun."

"- Great location - The staff was very nice and friendly - Parking was included, although it was a 5 minute walk and you needed to inform the staff everytime you wanna enter or leave the parking."

"- Our room smelled like mold and had mold in the shower. My fiancée woke up with a sore throat every morning cause of this. - Shower curtains werent clean - The room was a bit dirty and very worn out. The room didnt look like in the pics. - The breakfast panncakes are frozen and heated up. Definitely not a 4-star hotel standard."

"Excelente la ubicación! Muy buena a solo metros del centro."

"Tuvimos muchos problemas con el agua caliente, en múltiples ocasiones hubo únicamente agua fría y por ratos cuando se abría la llave del agua caliente, no salía agua."

"La ubicación y la muy buena atención del personal."

"Un poco las instalaciones y se puede mejorar la limpieza."

"Bastante muy comodo y acogedor, con una ubicación muy comoda y me gusta que no tiene un horario de entrada y salida, siempre está abierto y sales a los barecitos que estan cerca es super comodo"

"Que no tenia papel extra en los baños"

"La ubicación y las instalaciones son muy cómodas y ambiente agradable"

"Al principio el aire no agarraba pero nada que no pudiera solucionarse, pedimos apoyo y ayudaron a la brevedad"