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2 Adults · 1 bedroom

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Latest customer reviews

Based on latest verified stays

L

Leah

12/11/2025 19:55:46

10/10
Positive point:

"The location was just off the main street in a cool old building, and was walking distance from both the train station and the ferry. The room itself was comfortable with a good shower. My window overlooked the courtyard."

Negative point:

Aucun.

C

Christiaan

01/08/2025 18:18:41

10/10
Positive point:

"Very friendly owners! Clean and nice room. Affordable! And a delicious entrecote!!"

Negative point:

There was nothing I did not like.

C

Chris

10/03/2026 15:30:21

8/10
Positive point:

"Location was convenient for access to the airport which was important to me. Breakfast was ok. Staff were nice and friendly. Room was comfortable and well appointment. The small pool deck and gym were nice inclusions."

Negative point:

A little more options and selection at the small shop they have on site would be good - maybe like some newspapers, fresh pastries or fruit would be nice to have.

U

Una

19/02/2026 07:39:18

8/10
Positive point:

"• The hotel is very modern, extravagant and visually beautiful, even if not everything is fully functional. • The rooms are extremely spacious and very comfortable. • The location is stunning — although it feels like it’s in the middle of nowhere, it is beautifully situated right on the Mekong River."

Negative point:

• The staff were very slow, especially in the restaurant. The bar/counter area often looked messy and disorganized. • Although the room itself was clean, the chocolate in the minibar was very old and moldy, which is unacceptable. • Some light bulbs in the room were not working or were flickering. • The small inner outdoor area of the room was dirty and poorly maintained.

J

Jarred

26/12/2024 21:39:15

10/10
Positive point:

"Staff were very friendly and accommodating. Beds are comfortable. Very clean. Restaurant is recently renovated, beautiful and food was great for dinner and breakfast."

Negative point:

Everything was fantastic.

Y

Yasser

13/04/2026 04:57:46

10/10
Positive point:

"Our stay at this hotel was absolutely wonderful. While the property itself is stunning and peaceful, it was the exceptional service that made our visit truly memorable. The General Manager Muhammed was consistently available, incredibly accommodating, and made us feel genuinely welcome from the moment we arrived. It is rare to find leadership so hands-on and dedicated to the guest experience. Every request was met with kindness, and their presence added a personal touch that you don't often find in luxury boutique hotels. If you are looking for a place where you are treated with authentic hospitality and care, I cannot recommend this hotel enough. A sincere thank you to the management and the entire team for such a pleasant stay!"

Negative point:

Nothing

J

Julie

26/03/2026 01:48:02

10/10
Positive point:

"The accommodation was roomy with lovely views short stroll to restaurant & breakfast"

Negative point:

Nothing

J

Julio

25/03/2026 16:46:01

10/10
Positive point:

"El lugar nos sorprendio. muy acogedor, la verdad muy comodo todo, excelente ubicacion. si buscas tranqulidad y pasar un buen momento en familia y amigos. es un lugar para recomendar. perfecto todo"

Negative point:

Aucun.

P

Patricia

07/10/2025 19:59:13

9/10
Positive point:

"Beautiful grounds and bungalows. Excellent staff and lovely restaurant with great food. Snorkeling out at the drop off is good."

Negative point:

It’s the islands, so bring earplugs if roosters bother you. They are everywhere across ALL islands - Cook, Fiji, French Polynesia, Hawaii. A product of human migration.

E

Edward

13/08/2025 17:06:58

9/10
Positive point:

"We had a great experience, breakfast was great and location was what we were looking for. Sounded by mountains, water and away from the crowds and heat that we went through in July."

Negative point:

Aucun.

Y

Yazan

20/02/2026 18:07:46

8/10
Positive point:

"-The location is great. -The view is amazing — you’re surrounded by skyscrapers, city / sea view. -Staff are friendly, cooperative, and respond very quickly to any request. -The hotel is clean. -Check‑in and check‑out procedures are very quick. -The room is spacious. -Breakfast is tasty. -Flexible check‑in and check‑out times."

Negative point:

-The TV is not a smart TV. -The bed is small and not comfortable enough. -From time to time, food odors can be smelled, especially on the upper floors. -There is no heating during cold winter nights — the AC keeps running even when it’s cold. -The shower area slope is incorrect, causing water to flow outside the shower area. -The price is slightly high. .. Improvement Areas (Not Considered Cons): -There are many open parking spaces around the hotel, but it would be great if the hotel could manage one of these areas as an official hotel parking lot. -The dining area needs to be expanded to accommodate more guests. -The number of power sockets is not enough. -Hot water takes time to arrive — it’s not instant, so this should be improved.

M

Maureen

14/09/2025 12:19:28

8/10
Positive point:

"It was very convenient to the airport. The town was walkable and has a lovely park."

Negative point:

Aucun.

B

Brian

05/03/2026 22:10:14

10/10
Positive point:

"Such a lovely gem on Bubaque. Outstanding food and hospitality in the French manner."

Negative point:

Aucun.

C

C

19/02/2026 14:36:22

10/10
Positive point:

"We had an absolutely wonderful stay! From the moment we arrived, the warm welcome from the staff made us feel right at home. The rooms were spotless and beautifully designed, but the real highlight was the owner of the hotel who drove us and showed us around to all the top attractions. Every detail was handled with care. We can’t wait to come back!"

Negative point:

-

D

Dubravka

16/11/2025 19:25:26

9/10
Positive point:

"We stayed at Hotel Novak for one night due to family related situation. Room was spacious, beds very comfortable. They serve breakfast from 7 A.M. until 11 A.M. which we found very useful. Staff was great and very helpful."

Negative point:

There was a strange noise, I think from nearby Factory, which disturb good night sleep 😁.

M

Maris

16/01/2025 05:41:26

10/10
Positive point:

"Malik at reception was extra super supportive! Merci! Wi-Fi very good. The Shower is good and with hot water!"

Negative point:

Aucun.

C

Chris

10/03/2026 15:30:21

8/10
Positive point:

"Location was convenient for access to the airport which was important to me. Breakfast was ok. Staff were nice and friendly. Room was comfortable and well appointment. The small pool deck and gym were nice inclusions."

Negative point:

A little more options and selection at the small shop they have on site would be good - maybe like some newspapers, fresh pastries or fruit would be nice to have.

M

Maurice

11/03/2026 16:18:09

8/10
Positive point:

"Rooms are small, very clean and functional. Good showers. The gardens are exceptional, peaceful, beautiful. Joyce and staff went WAY beyond to make our stay comfortable and earn a WOW!!!"

Negative point:

Close to the road makes it convenient but a little noisy.

C

Cem

05/11/2025 19:43:09

8/10
Positive point:

"Kind, helpful and respectful staff, unique and pretty rooms with nice view. Good breakfast."

Negative point:

MANY stairs. No elevator. Rooms are a bit small.

D

Decarna

05/10/2025 16:03:54

8/10
Positive point:

"I liked the location.......convenient & not far from the airport.........I had an early flight the next a.m., so I did nit stay for breakfast"

Negative point:

The stay was too short

Y

Yasser

13/04/2026 04:57:46

10/10
Positive point:

"Our stay at this hotel was absolutely wonderful. While the property itself is stunning and peaceful, it was the exceptional service that made our visit truly memorable. The General Manager Muhammed was consistently available, incredibly accommodating, and made us feel genuinely welcome from the moment we arrived. It is rare to find leadership so hands-on and dedicated to the guest experience. Every request was met with kindness, and their presence added a personal touch that you don't often find in luxury boutique hotels. If you are looking for a place where you are treated with authentic hospitality and care, I cannot recommend this hotel enough. A sincere thank you to the management and the entire team for such a pleasant stay!"

Negative point:

Nothing

U

Ulla

11/08/2025 13:51:50

9/10
Positive point:

"Breakfast included all the things one expected. Porridge was a nice surprise!"

Negative point:

Accessibility of rooms does not suit customers with wheelchairs.

N

Norma

29/11/2025 14:04:11

10/10
Positive point:

"Hotel France is very clean, safe, quiet, and friendly. It is easy to walk to everything. I was awakened every morning by the aroma of fresh warm pastries! I would definitely stay here again!! I posted pictures of how to easily get to Hotel France from train station. Go to platform C and walk all the way to the end, turn LEFT and walk all the way to the end of the tunnel. You will enter a small court yard, walk a little to the right and look for a small set of stairs next to the cafe. Go down the stairs and turn to the left, Hotel France is right there. Google directions are confusing. (my pictures loaded in reverse order)"

Negative point:

Aucun.

B

Byron

01/07/2024 10:34:56

9/10
Positive point:

"The room was warm, comfortable and quiet. Breakfast was tasty and well prepared. Staff was super friendly and helpful."

Negative point:

Booking didn't load properly from the app to the front desk.

L

Lars

15/01/2026 07:23:23

10/10
Positive point:

"A cool place with a nice breakfast and friendly staff."

Negative point:

All good for the price with breakfast and a private room with bath can't complain.

M

Myron

03/07/2025 03:04:35

9/10
Positive point:

"The staff at the hotel was very friendly. After checking my ID and hotel reservation, he quickly helped me complete the check-in process. The whole thing took about 10 minutes."

Negative point:

There was some water on the bathroom floor, which I guess was caused by a leaking pipe. It did affect the overall experience a bit.

R

Renae

27/07/2023 07:53:09

10/10
Positive point:

"the amazing staff and the privacy the meals were lovely"

Negative point:

would be good to offer wine by the glass

U

Ulla

11/08/2025 13:51:50

9/10
Positive point:

"Breakfast included all the things one expected. Porridge was a nice surprise!"

Negative point:

Accessibility of rooms does not suit customers with wheelchairs.

A

Alex

24/02/2024 20:41:31

10/10
Positive point:

"Comfy bed, good air con, good shower, everything was clean"

Negative point:

Nothing

J

James

16/03/2026 02:22:23

10/10
Positive point:

"This place is worth every penny spent. The amenities are fantastic. The views are stunning. And the staff and food are excellent. It is quiet and secluded."

Negative point:

Aucun.

J

James

13/03/2024 13:54:19

10/10
Positive point:

"The location was perfect! The balcony gave us a great view of the harbor and the activity. The room was large, two beds--great! I think the TV worked well, but that was less important to us. The room was bright and light."

Negative point:

It is never fun to need to put toilet paper in the waste basket, but that's necessary, right? I cannot remember, but I think there was no guide to TV channels, which is something my husband likes. Again, not very important.

S

Sfornasari

19/01/2026 16:19:02

8/10
Positive point:

"El desayuno muy rico, y variado. Le falto unos huevos revueltos para darnos mas proteina en el desayuno para levantar, pero todo estaba muy rico."

Negative point:

que pase calor en la habitación, no habian prendido el aire porque decia que iba a bajar la temperatura, pero la habitacion tenia una ventana hacia un pulmon donde no ingresaba aire, por lo tanto, no pudimos descansar muy bien por el calor.

N

Nongluck

28/11/2023 15:05:47

8/10
Positive point:

"ห้องสะอาดราคาไม่แพงมีเครื่องอำนวยความสะดวกมีอาหารเช้าอาจจากุซซี่ส่วนตัวมีฟิตเนสและสระว่ายน้ำ"

Negative point:

พนักงานต้อนรับทำการบริการล่าช้าเก็บเงินมัดจำค่าห้องสูงค่ะ

D

Dubravka

16/11/2025 19:25:26

9/10
Positive point:

"We stayed at Hotel Novak for one night due to family related situation. Room was spacious, beds very comfortable. They serve breakfast from 7 A.M. until 11 A.M. which we found very useful. Staff was great and very helpful."

Negative point:

There was a strange noise, I think from nearby Factory, which disturb good night sleep 😁.

F

Filip

03/03/2026 15:32:55

10/10
Positive point:

"Staff is really polite, good price, room amazing, quiet and nice area and breakfast is superb"

Negative point:

Check out way to early

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