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4 Stars

Hotel Turquesa Maya

Calle 56, 936, 77210 Felipe Carrillo Puerto, Mexico

Residence Turquesa Maya is anchored in Felipe Carrillo Puerto and features a garden. This 4-star resort offers room service, a 24-hour front desk and free WiFi. There's a dining area serving Mexican cuisine, and free private car park is available. At the residence, the dwelling units come with a closet. Complete with a private bathroom furnished with a shower and free toiletries, all sleeping areas at Lodging Turquesa Maya have a flat-screen TV and air conditioning, and selected lodgings furthermore feature a balcony. An à la carte, continental or American continental buffet is served at the property. Tulum International Airport is 53 miles from the property.

Most popular facilities

Parking Non-smoking rooms Internet Room service Restaurant Family rooms Breakfast
6.7

Average rating out of 10

151 Reviews

Staff 76
Facilities 61
Cleanliness 72
Comfort 67
Value for money 67
Location 73
Free Wifi 75

Price Summary

56 $ / night*

* Approximate prices for a 1-night stay

See availability

Guest reviews for Hotel Turquesa Maya

Sally - 04/01/2025 20:45:35

"Great location. Excellent restaurant right across street. Staff very friendly and helpful. Felt comfortable leaving car parked overnight."

"Dated property. Sheets only, no blanket. Odor in bathroom very strong."

John - 05/12/2024 18:03:10

"The room was fine, it's a convenient location, and the staff were mostly friendly"

"We got a flat tire en route and had to delay our arrival by one day. Some hotels were super accommodating and let us change the reservation night without a hitch, but the Hotel Turquesa Maya did not. No discounts, and allegedly cash only (despite signs on the building saying they accept card). I would have stayed somewhere else, but there weren't many other options late at night in the area."

Sean - 04/10/2024 23:14:03

"The staff are great and the rooms are clean and comfortable. There was also hot water which can sometimes be absent at various locations. There is also a great restaurant right across the street, which is very convenient."

"Aucun."

Davide - 04/04/2025 13:37:44

"The hotel is old, and the bathroom needs to be refurbished. It's OK for one night, but wouldn't stay longer. Staff at the reception very sweet."

"Aucun."

Anthony - 08/03/2025 12:29:33

"Good location. The room is simple, but was very clean. The beds were very comfortable. It was much better than we expected and was good value for the price paid. Shower was good. The room was quiet. Staff were helpful, but it is useful to know a little Spanish."

"No coffee making facilities in room. The restaurant was not operating when we were there."

May - 08/01/2025 21:05:28

"Stayed for one night on the road Bed was comfortable Team was nice"

"No hot water in the showers, a bit mold on the shower walls"

Karen - 08/11/2024 03:06:30

"Wonderful experience, great host…the rooms are worn down, but good for a one night after arriving in Tulum airport and headed south the next day"

"The doors are all peeling. The floors are very slippery"

Paul - 15/03/2024 13:03:21

"Clean. Spacious. Friendly. The hotel office is basic amenities and is very well located on a main road just outside of town probably one of the better hotels in this small town in Quintana Roo."

"Aucun."

Mary - 01/12/2023 02:16:35

"it was in the right place to break our journey. very cheap."

"no outside space. no restaurant. very tired looking."

Eldert - 14/03/2026 22:58:48

"De grootte van de kamer met aansluitend een prima badkamer met douche en toilet. Vriendelijk, behulpzaam personeel. Heerlijk bed. Flesjes water op de kamer. Prima wifi."

"niets"

See availability

To see what’s in a room, view the list of available rooms and tap the room name for a detailed room description.

11
215 ft²
1 king bed
× 2
11
269 ft²
2 full beds
× 4
11
269 ft²
3 twin beds
× 3

House rules

Hotel Turquesa Maya takes special requests – add in the next step!

Check-in
3:00 PM -

Check-out
- 12:00 PM

Guest reviews

"easy walk to the beach, no problems with room or staff. Nice pool; easy access to transportation."

Maxwell Hotel J.B.

"The pool area was very nice. The room was quite comfortable and the balcony was great."

"The location is very central to restaurants, the beach, bank machines, laundry, pharmacies everything you need is steps away."

"La Ceiba del Mar was within Residential La Ceiba which is a lovely condominium complex close to the beach."

"Property excellent, beautifully kept. Lovely pool. Friendly and helpful staff. Short walk to convenience store, restaurants and beach. Room was clean and spacious . Alejandra was very helpful, responsive and accommodating"

"Very centrally located in Zamora. The rooms were nice and breakfast was amazing."

"La atención fue muy amable, el lugar esta muy bonito y tranquilo, la habitación esta muy cómoda, tiene una excelente vista y llegar no es muy difícil."

"Like it the only thing is the location on google takes to a different location but everything else is great ."

"It’s very clean and quiet the staff very friendly and respectful"

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