Hotel Universo

"Great location! It was clean and the staff were nice. Check in and check out process was fast and easy"

"Depending on where your room is located you can hear lots of traffic. Also during our stay we had very loud guests staying down the hall that had kids playing in the hallway till late at night. Not the Hotels fault but it was a few nights of this."

"The staff was amazing. The location was perfect. The room was clean and well ventilated. . Everything worked well"

"Aucun."

"Very convenient location, just two blocks from the centro histórico 👍"

"Aucun."

"The bed was very comfortable and very clean and like a lot the location of the hotel everything close and good service"

"Maybe the strange smell of wetness on the room but nothing else all was exeptional"

"I loved the staff very, very attentive to my needs and the breakfast was very good as well. A large variation of foods and drinks."

"I did not like that beds were not soft but rather hard on the back and the room was not updated to inviting stay, darker colors are not the best for someone to say "yeah I want to stay at that room again"."

"The place was nice, comfortable and clean. The room we stayed in was pretty spacious."

"The ramps for carrying luggage are very steep."

"Very friendly and professional staff who not only greeted us, but came outside to find us when we couldn't locate the car park. - Secure private car park - air-conditioned rooms - comfortable beds - TV - great location - it's no 5-star hotel but it's excellent value for money"

"- perhaps they could have a fridge in the room."

"*I like that there's attention at the reception 24hrs, Incase of an emergency *Rooms very clean *Necessities are ok *Clean beds *Bathroom is small but ok"

"*The door to my room wouldn't lock from the inside, and I was travelling with my 3 children 1 of which is a 2 year old and was always running to open the door. And I'm all about child safety, this is the only thing in the whole hotel that did not meet my standards."

"La ubicación, la limpieza y la atención del personal.."

"Que la cama esta muy dura y las instalaciones son un poco antiguas pero por el costo esta bien..."

"La ubicación del Hotel. El trato del personal excelente."

"Que en esta ocasión, el baño tenía mancha obscuras como Moho. En la parte alta del baño. Recomiendo mucho más limpieza en el baño."