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4 Stars

Ixtapa Palace

Paseo de las Garzas, 40880 Ixtapa, Mexico

Ixtapa Palace features 3 swimming water features, hot tub, tennis courts and mini golf. The property is nestled 656 feet from Ixtapa Bay and 0.6 mi from Ixtapa Marina. The cozy nests propose air conditioning, wardrobe, satellite TV and telephone. The bathdwelling units come with a shower and free toiletries, and the kitchens have microwave, fridge and coffee maker. The on-site lunch room is open all day. Guests can find other options within 0.6 mi. A gym, health club treatments and steam room are as well available. There is an onsite minimarket and bike rental. Ixtapa Palace is 15 minutes’ drive from Ixtapa-Zihuatanejo Bay and 20 minutes’ drive from Ixtapa-Zihuatanejo International Airport.

Most popular facilities

Swimming pool Family rooms Parking Fitness center Spa Non-smoking rooms Restaurant Facilities for disabled guests
7.5

Average rating out of 10

317 Reviews

Staff 82
Facilities 70
Cleanliness 77
Comfort 77
Value for money 74
Location 84

Price Summary

143 $ / night*

* Approximate prices for a 1-night stay

See availability

Guest reviews for Ixtapa Palace

Anne - 09/02/2026 00:40:19

"The staff at the hotel were friendly, people seemed relatively friendly, they welcomed Spanish speaking people."

"I paid premium price for a room with a kitchen -originally, I had to go and find pots and pans to cook with. We got terrible toilet paper for the first 7 days, 1990’s beige towels, I was 2km away from the nearest access to the beach, the big chain hotels have monopolized access to the beach. Everything is Ixtapa is 3x what it should be because all your groceries can only be bought in zihuatenejo."

Susan - 30/12/2024 22:04:44

"Walking distance to town. Beautiful pools, comfy bed.fridge in room"

"No ice machines"

Janice - 11/03/2024 05:07:12

"The room was very nice. Staff were friendly and helpful. Price and location were very good."

"Wifi was only accessible in the lobby. Loud music in the lobby area during the day. Kitchenette could have been more stocked but they did say if we needed anything just to ask."

Virginia - 06/03/2024 06:15:24

"The location is great. The staff was friendly when checking in."

"I did not like the fact the the hotel is weathered, looks old, the matresses were extremely hard for us, and there was not hot water in the morning to shower. I reported the water situation to the yound lady at the desk, I also requested a light bulb for the night lamp. No lightbulb, and no hot water in the morning. I reported the same issues at check-out, maybe they will be addressed for the next guests."

Tanya - 22/01/2024 21:01:09

"The room is excelent for the price, room has a balcony, the bed is comfortable"

"No wifi in the room Lobby seems very dark at nigth and seems like there is nobody there to help you if you need something"

Steven - 08/12/2023 20:28:59

"The location was quite central in Ixtapa. Very easy to get onto the collectivos to go to various beaches and to Zihuatenejo. The pool was very nice - I am a swimmer and brought my flippers and goggles and very much appreciated the pool."

"It is a slightly run down and definitely needs some renovations. The “kitchen” was quite sparse. I did ask for a coffee maker and a micro, which they did supply. Utensils were somewhat sparse. No actual cooking facilities. Good fridge."

Iris - 07/04/2026 21:51:58

"The location is great and the staff is nice. The rooms are clean and functional. The hotel had some renovations going on, so we couldn't enjoy of all the amenities but it is a great place."

"At check out time. As we were in a group of multiple rooms. The person cleaning our room didn't spread the towels correctly and they were trying to charge us things without even verifying first, the receptionist in that moment was in some way rude. Until one of the person checking the other rooms found them folded and unused."

Jason - 10/05/2023 22:07:54

"Gino was great as well as the rest of the staff the food and pool were top notch. A nice centralized location"

"Aucun."

Jhonney - 10/03/2026 19:55:55

"Excelente ubicación, muy céntrico y tranquilo a pesar que es una zona y un hotel con mucho movimiento. El personal, aunque son pocas personas, está siempre muy atento para ayudar."

"Las instalaciones y las habitaciones requieren algo de mantenimiento."

Diana - 23/02/2026 20:01:18

"La ubicación es buena, El restaurante y el café que están ahí mismo son una buena opción. Las albercas están bien"

"Las almohadas olían a humedad, la coladera de la regadera estaba abierta cuando llegué y el refrigerador tiraba agua porque lo habían dejado descongelando."

See availability

To see what’s in a room, view the list of available rooms and tap the room name for a detailed room description.

8
581 ft²
Bedroom
1 full bed
Living room
2 sofa beds
× 6
6
441 ft²
1 full bed
1 sofa bed
× 3

House rules

Ixtapa Palace takes special requests – add in the next step!

Check-in
4:00 PM - 11:00 PM
You need to let the property know what time you'll be arriving in advance.

Check-out
4:00 AM - 10:00 AM

Guest reviews

"With our old dog, we liked being on the first floor. Also, playing games in the courtyard was fun. The staff were just wonderful!"

Avis de Beth Hotel Las Fuentes

"Que ya integraron Chef y ya tienen comida y cena para no salir a buscar"

Avis de Hernandez Hotel Torre Molino

"It is close to the center of Chiapa de Corzo. That's the only positive."

Avis de Charles Hotel De Santiago

"Very decent hotel close to CMA hospital. Staff are pleasant and helpful, roos are large, fridge."

Avis de Sueharris Hotel El Marques

"The hotel is very well located, the pool is nice and the hotel itself is pretty."

"The hotel is a bit old but the facilities are good. Pools are nice. It does need a bit of maintenance."

Avis de Gutiérrez Hotel Master Club

"Clean and comfortable room with a good shower. Secure parking and very nice management. Recommend for a quick stay."

Avis de Larry Hotel San Marcos

"The location and beach area are excellent. Helpful staff and very clean apts."

"This is a simple hotel, but the best in Paracho. The staff is lovely and helpful, and the hotel is very clean. Rooms have a desk and the wifi is decent. The showers here are always hot and have good water pressure. The hotel is located about 2 blocks from the main plaza, so excellent location. They have a small coffee room with a few tables, also kept very clean. The staff here are impeccable. All in all, this is your best bet in Paracho. I have a tour company and will never bring my guests anywhere else. I also appreciate that they have a room for storage, as my groups visit the area for art collection, and it’s nice to store our pieces without having to haul them all upstairs."

Avis de Jen Hotel Santa Fe

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