Kay Hotel

"Staff at hotel always helpful, the hotel was clean, great location.non"

"No elevator,this is an older hotel,with only stairs."

"the location is amazing the staff is very friendly. the price is very reasonable."

"the room could use an update."

"location is amazing, you can walk to every thing from here. even going to Cancun airport , just 2 minute walk to the bus station or the taxi share. the hotel is old but the staff keeps every thing working good."

"less rain?"

"I love the location. the owners are constantly improving the property. the restaurant right across the Hotel is very good. its almost as if it was a part of this Hotel."

"the bathrooms could use a facelift. an elevator would be a great idea. a rooftop pool would be prefect. i was told that they are working on the roof top pool"

"You know, it didn't have a pool, or a breakfast bar, but the room was spacious, had a balcony, a whole minifridge to fill up with my own stuff, a TV (not that I used it), an ensuite bathroom, an awesome (a godsend) air conditioning unit, and the room was turned down every day."

"Aucun."

"the location, the staff, cleanliness, the room was very comfortable. i wish the patio door would open easier. but everything was great and will be visiting you again in two weeks."

"I wish there was a coffee maker or an electric kettle. i wish the patio door would open easier."

"the view is amazing and close to so many restaurants and stores."

"nothing"

"Location and cleanliness in the staff are all very nice"

"Aucun."

"I love this place, it's right on the beach and the view is fabulous! Lovely, friendly staff, who treat me so well💖 This is my favorite place in all of Playa del Carmen. I will be back!"

"Very run down facilities. Basically no water pressure in the sink, had to have a bucket filled at all times for washing hands etc. BIG water leak from the balcony doors. When it rains, the room floods like a pool. Spend an entire day just mopping during a storm, my hands got blisters.. Balcony rails so rusty, do not ever lean on them.."

"The location is perfect. The bed very comfortable. AC worked well, hot water great. Staff very kind and nice."

"Towels looked old. Weird smell in room and bathroom. TV didn't work; it turned on, but it prompted us to enter a password we didn't have. No elevator and no one to help with luggage."