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2 Adults · 1 bedroom

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Latest customer reviews

Based on latest verified stays

C

Chabuka

28/01/2026 17:41:25

10/10
Positive point:

"A cozy boutique hotel in the city center with a very original design, plenty of beautiful plants, a clean and comfortable room, fast internet, and exceptionally welcoming staff. The room was warm and inviting"

Negative point:

Aucun.

C

Cathy

25/11/2025 16:22:14

9/10
Positive point:

"We liked that we were away from the busier Old Town and that we were on the ocean. We were able to take a walk along the bay area and really enjoyed taking in the views there."

Negative point:

We liked everything, it was nice to have the option to enjoy dinner right at the hotel and a bonus that there was a discounted first night for the dinner. The buffet was good and breakfast was great as well. If the weather permits it would be wonderful to be able to sit outside overlooking the ocean.

M

Muyowa

22/02/2026 03:18:36

9/10
Positive point:

"Location, close to the city and close to the beach"

Negative point:

The gym only has 1 treadmill

H

Hsiang

05/11/2025 14:31:19

9/10
Positive point:

"Breakfast was really nice. Room was quite big and bed was very comfortable. Room was clean."

Negative point:

They didn’t offer any free toiletries except for glasses and shower gels, like toothpaste, cotton swab, shower cap, etc.

M

Marija

17/03/2026 08:19:56

9/10
Positive point:

"Centrally located, close to bus and train station, clean, quiet, excellent"

Negative point:

Aucun.

M

Mohamed

13/03/2026 16:25:19

10/10
Positive point:

"A very beautiful hotel with a wonderful view, the room is very clean, and the hotel service and staff are very friendly. I recommend staying there for several days."

Negative point:

Aucun.

K

Kennedy

15/07/2024 03:47:37

10/10
Positive point:

"The hotel is very clean, comfortable, and in a central location. The shower is wonderful as is the cleanliness of the entire room. Ibis and Jesus at the front desk are very helpful and welcoming."

Negative point:

Aucun.

M

Marija

17/03/2026 08:19:56

9/10
Positive point:

"Centrally located, close to bus and train station, clean, quiet, excellent"

Negative point:

Aucun.

M

Majdy99

14/10/2023 16:51:58

10/10
Positive point:

"All waz super....super person ...here no racism....😅😅😅"

Negative point:

Aucun.

M

Mortensen

08/03/2026 16:27:37

10/10
Positive point:

"Grounds are beautiful; exceptional. We’ve stayed here 6 times now."

Negative point:

N/A

P

Paige

16/07/2025 12:59:26

9/10
Positive point:

"I was ill and staff offered to buy me medicine. They were very concerned and caring."

Negative point:

Aucun.

M

Mary

14/03/2026 00:13:15

10/10
Positive point:

"Easy walk to attractions. Beautiful , well kept hotel with spacious clean rooms, comfortable beds, excellent strong shower. Breakfast included and it was delicious. Great dinner with live entertainment Staff were very friendly"

Negative point:

There was nothing to dislike.

G

Gábor

26/02/2026 23:08:45

8/10
Positive point:

"- good location - flexible staff - gorgeous interior architecture - breakfast environment: fine music, neat and silent staff - breakfast includes: foods that reminds you of Estonia, fresh baguette"

Negative point:

- spots on the carpet floor in the room from weeks or maybe months ago - breakfast environment: tables are like 'here you sit and eat' - breakfast includes: tomato and cucumber that should be much better quality - the water temperature changes frequently while you are taking a shower and adjusted the knob properly

N

Navy

18/08/2025 09:35:01

9/10
Positive point:

"L’accueil était super Le personnel était vraiment à l’écoute Établissement Bien placé"

Negative point:

Aucun.

D

David

26/01/2026 15:10:05

8/10
Positive point:

"The hotel has been refreshed recently, so common spaces and rooms were nicely appointed. The staff were friendly and the breakfast was very tasty. The parking was limited but extremely convenient if you can get it."

Negative point:

Aucun.

C

Chavez

24/01/2026 13:09:41

8/10
Positive point:

"Love the place,love the area have access to good places 👍"

Negative point:

I seat at the pool they come to me asking me if I want something,ask for a drink 🍸 and they forgot about it 😅

V

Vera

09/03/2026 21:00:39

8/10
Positive point:

"Excellent buffet breakfast; friendly accommodating staff; pretty views of ocean and gardens from most units; pleasant ambience in swimming pool/restaurant/bar area; good arrangements with several beachside operators who provided beach lounge chairs & umbrellas for free to Plantation clients."

Negative point:

slow evening dinner service in restaurant; dated furnishings/decor in units; units with kitchen facilities should include a table and chairs inside the unit; uppermost level units are only accessible via narrow sharply rising twisted pathways full of potholes and broken pavement (and no guard rails of any kind) making them dangerous for driving and quite scary for folks with mobility challenges.

L

Lisa

12/03/2025 09:12:52

10/10
Positive point:

"The property is really good, beautiful designs, clean and really friendly staff. The staff went above and beyond and we want to thank all, especially Naky, for making our stay at Ibis a great experience."

Negative point:

NA

M

Maria

30/12/2025 15:25:45

9/10
Positive point:

"Staff are all nice & helpful . Hotel near restaurants & bus stop. Taxis available when requested."

Negative point:

Toilet this time not so clean. Found a pubic hair on the wall of the tub. There was a bad drain smell coming out of toilet, sink drain & floor drain.

T

Tauna

12/03/2026 06:20:03

8/10
Positive point:

"Rooms were great and close to party place and locatiion was great."

Negative point:

Aucun.

R

Rosie

14/03/2026 11:11:23

8/10
Positive point:

"Lovely big rooms, comfortable bed and good shower."

Negative point:

Kitchenette and bathroom a bit dated but had everything we needed and it all worked Nice lap-pool and gym area.

D

Davis

28/09/2025 05:13:11

9/10
Positive point:

"Didn't know they had breakfast. Still a wonderful place."

Negative point:

Aucun.

M

Mayumi

07/10/2025 08:37:03

10/10
Positive point:

"If you are only considering staying, it’s also an option to stay Royal Orchid Hotel, because the price is affordable. Friendly staff answered all my questions."

Negative point:

The escalator was out of order.

B

Bradley

06/02/2026 20:28:08

10/10
Positive point:

"Very helpful and courteous staff. Excellent quality of food. Everyone eager to help."

Negative point:

Aucun.

R

Richard

16/05/2023 17:31:30

10/10
Positive point:

"We had a great experience at Ibis. The staff was super friendly and we left very impressed. Muchas gracias."

Negative point:

Aucun.

Y

Yasir

25/11/2024 20:14:47

10/10
Positive point:

"1.Good WiFi 2.Near to Genjlik metro station and Ganjlik Mall 3.Silent area 4.Good staff and Clean Hotel with Budget Friendly 5.Buffet Breakfast make our tummy Full. 6.Comfortable and Cozy bed"

Negative point:

Nothing

A

Angel

03/12/2025 01:45:33

8/10
Positive point:

"It’s clean but the can do better with the pots around the Pool with the empty plants . From the front of the property when we arrived wasn’t impressive , we thought it need a power wash , and thankfully we notice two days after it indeed did had a power wash . Appearance at first sigue is important for business in the hospitality industry"

Negative point:

Most of our stay the elevator wasn’t working and had to resort to use the stairs , but in our last day of stay the elevator came back operations then went Down again after a few hours

A

Abdulrahman

31/01/2026 15:33:57

10/10
Positive point:

"Everything , I would like to send a special thanks to the Saudi guy in the reception what an incredible man"

Negative point:

Aucun.

M

Mehdi

06/01/2026 11:06:36

10/10
Positive point:

"Everything was excellent. The staff’s behavior was very good, especially Mr. Mohammad at the reception, and Mr. Mazan and Chef Omar in the restaurant. They were very kind and attentive, constantly checking to make sure everything was fine and quickly providing anything we needed."

Negative point:

However, the hotel refrigerator was empty and there was no minibar. Also, whenever we ordered something, we had to pay immediately, as it could not be charged to the room.

J

Jacquith

25/02/2026 16:56:20

10/10
Positive point:

"Great food drinks and staff and facilities The location is close enough to Port of Spain to be convenient and far enough to be peaceful."

Negative point:

Aucun.

M

Maui

23/01/2026 05:13:33

8/10
Positive point:

"Mercure is just a short drive away from the airport and we went with a transfer booked through Booking.com to making going to and from the airport streamlined. Check-in was quick and easy the staff were friendly and food was reasonably priced at the restaurant. The room was clean and the pool was great for the hot and humid weather. It was also close to supermarkets, movies and other restaurants which served a variety of food."

Negative point:

The bathroom felt a bit outdated.

A

Al

07/01/2026 15:09:41

10/10
Positive point:

"Nesserine she is very helpful and the hotel was excellent."

Negative point:

Aucun.

E

Emma

23/02/2026 14:21:21

9/10
Positive point:

"Beautiful area. Breakfast was included and a great selection. Staff was friendly and knowledgeable. Room was compact but had all necessary essentials. Pool area was great as well, mix of sun and shade. Decently walkable area, multiple restaurants are nearby, mall is maybe 10 min walk. cultural village is further but still walkable, can also access Sheba’s breast hike from there."

Negative point:

Aucun.

N

Nagaraja

29/12/2025 05:26:21

10/10
Positive point:

"Excellent hotel inside Aiprot just above arrival and departure area so you dont have to worry about cab getting stuck in traffic while reaching airport (especially Jakarta traffic). And also extremely safe being inside airport plus a ton of food choices and also lots of convienience stores around, So everything you need plus the added tension free location to catch a flight."

Negative point:

Aucun.

S

Sarah

05/03/2026 20:20:31

9/10
Positive point:

"Excellent location, right in the middle of everything! Beautiful room with tasteful decor and very comfortable bed, and the balcony was lovely - roomy enough to sit on and the castle view was beautiful. Definitely recommend the upgrade. Good shower with large, fluffy towels - not something you see in many hotels. I appreciated the vegan options at breakfast - in addition to the usual stuff, there were hot dishes like soy patties, rosti, sauteed vegetables, and beans. Everything is clearly marked with allergens so it's easy to see what's vegan."

Negative point:

I would have liked to see some vegan options on the hotel restaurant menu and/or room service. There were a couple of nights when I didn't feel like going out but there was really nothing, so I ended up ordering on Wolt.

S

Seni

17/03/2026 09:31:25

10/10
Positive point:

"Close to proximity. Farah was such a good host for breakfast"

Negative point:

Aucun.

C

Chabuka

28/01/2026 17:41:25

10/10
Positive point:

"A cozy boutique hotel in the city center with a very original design, plenty of beautiful plants, a clean and comfortable room, fast internet, and exceptionally welcoming staff. The room was warm and inviting"

Negative point:

Aucun.

C

Chavez

24/01/2026 13:09:41

8/10
Positive point:

"Love the place,love the area have access to good places 👍"

Negative point:

I seat at the pool they come to me asking me if I want something,ask for a drink 🍸 and they forgot about it 😅

S

Simon

06/09/2024 20:12:48

9/10
Positive point:

"There's a pool, a sauna and and delicious breakfast. Staff is friendly."

Negative point:

My gf slip and fell in the pool as the frame drain cover was broken in the middle.

H

Hsiang

05/11/2025 14:31:19

9/10
Positive point:

"Breakfast was really nice. Room was quite big and bed was very comfortable. Room was clean."

Negative point:

They didn’t offer any free toiletries except for glasses and shower gels, like toothpaste, cotton swab, shower cap, etc.

J

Jonathan

21/01/2026 22:18:09

8/10
Positive point:

"Very helpful staff - they would coordinate taxi rides at good prices using a local app, and explain things to the driver in French. Really good food - loved the delicious green beans and the mixed vegetables. Also really enjoyed the unusual tuna omelette. Walkable location on quiet road, close to many beach bars, Good value stay."

Negative point:

The WiFi network has many overlapping networks with different numbers (Hotel Aurore 2, Hotel Aurore 4, etc.), and none of them would stay consistently online. At one point I was able to do 20 minutes of streaming, but at many other times I could not do photo uploading. If they could get a solid WiFi connection all under a single network, this would be a huge upgrade. The jacuzzi was not actually heated when I checked. I was in two sizes of rooms, and the A/C seemed to do a pretty good job in the smaller one, but struggled to cool the room in a triple room, which may reflect the size of the room vs. the A/C output. The shower did not actually work when I first arrived (though they were able to fix that within about 15 minutes.) Even when fixed, the shower water got lukewarm, not hot.

K

Kenneth

17/08/2025 14:49:05

10/10
Positive point:

"Spectacularly beautiful place. The rooms, the grounds, the food, the wine, the service were all amazing."

Negative point:

Aucun.

L

Leela

04/03/2025 13:16:36

8/10
Positive point:

"Nature and beauty of building .. traces of historical elements"

Negative point:

Aucun.

A

Ana

19/03/2026 03:55:10

10/10
Positive point:

"We had a very pleasant stay. The reception team was outstanding: Mesut welcomed us with tea, explained everything in detail, helped arrange transfers, and suggested several itineraries (always in a non-intrusive way). He speaks excellent English. Enes, was equally attentive and efficient, quickly resolving any issues (TV, hairdryer, etc.) and always checking that everything was fine. The housekeeping staff were consistently warm and friendly, and kept the room very clean without ever disturbing us. At breakfast, the lady was very kind and did her best to accommodate all our requests. The hotel is very peaceful, with a fantastic view and location, and is well suited for families with children."

Negative point:

Aucun.

M

Maria

30/12/2025 15:25:45

9/10
Positive point:

"Staff are all nice & helpful . Hotel near restaurants & bus stop. Taxis available when requested."

Negative point:

Toilet this time not so clean. Found a pubic hair on the wall of the tub. There was a bad drain smell coming out of toilet, sink drain & floor drain.

A

Amber

08/03/2026 14:41:09

10/10
Positive point:

"cheap stay was perfect for a solo person looking for a comfy place to sleep"

Negative point:

the stairs was a little tricky would not recommend for a wheelchair

G

Giannina

16/03/2026 03:11:24

9/10
Positive point:

"The location and the room renovations are fantastic"

Negative point:

The window AC unit seemed old, but we saw central unit installed so hope they update them soon

A

Attia

07/10/2025 16:21:53

10/10
Positive point:

"Location and the outlets special at lobby cafe morning team are hospitality services great and Burata restaurant amazing Housekeeping very supportive Reception The Bulgarian lady morning shift supervisor are very professional and helpful"

Negative point:

Aucun.

D

David

26/01/2026 15:10:05

8/10
Positive point:

"The hotel has been refreshed recently, so common spaces and rooms were nicely appointed. The staff were friendly and the breakfast was very tasty. The parking was limited but extremely convenient if you can get it."

Negative point:

Aucun.

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