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2 Adults · 1 bedroom

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Latest Customer Reviews

Based on the latest verified stays

C

C

19/02/2026 14:36:22

10/10
Positive point:

"We had an absolutely wonderful stay! From the moment we arrived, the warm welcome from the staff made us feel right at home. The rooms were spotless and beautifully designed, but the real highlight was the owner of the hotel who drove us and showed us around to all the top attractions. Every detail was handled with care. We can’t wait to come back!"

Negative point:

-

P

Peter

15/02/2026 23:27:02

10/10
Positive point:

"The staff the reception are very friendly abd helpful"

Negative point:

Aucun.

D

Diana

27/01/2026 15:02:13

10/10
Positive point:

"The place exceeded our expectations. It's very calm and peaceful here, beautiful surroundings, you can use kayaks and other gear, plenty of sunbeds and places to chill and enjoy."

Negative point:

Aucun.

A

Anton

16/07/2023 21:42:11

10/10
Positive point:

"Nice spacious rooms, very clean and comfortable. Room facing the other side of the highway was very quiet so we slept well. Sead is a great host and went above and beyond with the requests we had. Excellent service and very tasty breakfast!"

Negative point:

Aucun.

P

Peter

04/12/2025 13:05:15

5/10
Positive point:

"The beds were comfortable and if you found the private bathroom the shower there was the best I have ever had anywhere. Good pressure and hot water. The location is great because it is close to the shops. They have a restaurant there and while the prices are a bit steep the food was quite good."

Negative point:

The place is a hotel in the process of renovation. It is a little old and had seen grander days. Our rooms while having clean beds saw windows that had cobwebs on them and flaky paint. The kitchen is communal and there was just one mug for all. The dish rags were used and dirty. There is a huge clock tower which is a feature of the town and it chimes all through the night. So if you are a light sleeper ask for a back room off the road. The bar staff in the hotel were excellent but there was a dispute with the owner who had posted different information on Booking.com from the room we received. We wanted two separate beds and were initially given one. After additional money was paid we got one room with two beds.

K

Kong

01/01/2026 04:48:40

10/10
Positive point:

"room big enough for family stay and the room lighting very bright. surrounding got lots of restaurant and easy walk around."

Negative point:

air cond need to be more chill...

R

Rawad

05/01/2026 02:11:05

10/10
Positive point:

"First to start with the location, its in the center of zahle and close to everything; mini markets, restarurants, pubs, and all types of shops. Also close to the popular berdawni area. All are within walking distance. The rooms were spacious and very clean. The beds were very comfortable. The hotel management and staff were super nice and friendly. The value for the price paid was excellent."

Negative point:

Aucun.

D

Dubravka

16/11/2025 19:25:26

9/10
Positive point:

"We stayed at Hotel Novak for one night due to family related situation. Room was spacious, beds very comfortable. They serve breakfast from 7 A.M. until 11 A.M. which we found very useful. Staff was great and very helpful."

Negative point:

There was a strange noise, I think from nearby Factory, which disturb good night sleep 😁.

E

Evgeniia

20/09/2025 00:30:52

8/10
Positive point:

"If you want to walk in Ala-Archa valley and have a romantic diner int the restaurant there…but you don’t want to come back in Bishkek! This place is for you! Small nice hotel with lovely breakfast…alive trout in the swimming pool outside…many places to walk and warm up in sauna after!"

Negative point:

Rooms are quite old…absolutely not equipped

W

William

18/03/2026 04:10:18

8/10
Positive point:

"This is a very nice hotel with nice amenities in a perfect location"

Negative point:

Aucun.

K

Karen

08/03/2026 07:29:51

10/10
Positive point:

"Everything about the hotel was excellent, the receptionist was polite and helpful, the bar manager and bartender were excellent, had an excellent night's sleep, breakfast was great and the gentleman showed us where everything was he was very helpful and polite"

Negative point:

N/A nothing bad to say

N

Nongluck

28/11/2023 15:05:47

8/10
Positive point:

"ห้องสะอาดราคาไม่แพงมีเครื่องอำนวยความสะดวกมีอาหารเช้าอาจจากุซซี่ส่วนตัวมีฟิตเนสและสระว่ายน้ำ"

Negative point:

พนักงานต้อนรับทำการบริการล่าช้าเก็บเงินมัดจำค่าห้องสูงค่ะ

G

Gregory

29/08/2025 18:52:38

8/10
Positive point:

"Great location - easy parking. Rooms were simple yet clean. Great water pressure and hot water. Heaters in the room. Friendly staff and good breakfast(homemade yoghurt, fruit compote, baked goodies. The dinner in the restaurant was delicious and well priced"

Negative point:

No wifi in the room. No power near the beds

J

James

16/03/2026 02:22:23

10/10
Positive point:

"This place is worth every penny spent. The amenities are fantastic. The views are stunning. And the staff and food are excellent. It is quiet and secluded."

Negative point:

Aucun.

L

Lina

17/02/2026 22:58:23

8/10
Positive point:

"The front desk ladies were exceptional very pleasant, helpful 👌."

Negative point:

“Unfortunately, some of the staff showed attitude, particularly 1 at the bar and another during breakfast service. Our server was not very friendly or helpful at first. Only after I made the effort to speak with her did her attitude improve. Better customer service would really improve the dining experience.”

H

Holadia

03/10/2025 08:32:50

9/10
Positive point:

"The room was quite nice, clean & well planned. Good lighting. Ventilation was a bit challenging. The upper window was very hard to reach to open & close. Quiet for right on the street."

Negative point:

See above. Oh, and someone really needed to vacuum the lift rug!

U

Una

19/02/2026 07:39:18

8/10
Positive point:

"• The hotel is very modern, extravagant and visually beautiful, even if not everything is fully functional. • The rooms are extremely spacious and very comfortable. • The location is stunning — although it feels like it’s in the middle of nowhere, it is beautifully situated right on the Mekong River."

Negative point:

• The staff were very slow, especially in the restaurant. The bar/counter area often looked messy and disorganized. • Although the room itself was clean, the chocolate in the minibar was very old and moldy, which is unacceptable. • Some light bulbs in the room were not working or were flickering. • The small inner outdoor area of the room was dirty and poorly maintained.

A

Andrejs

01/04/2026 02:00:37

9/10
Positive point:

"Perfect location, Great breakfast, Very stylish room, Great shower. Really friendly, helpful staff. Pool. Restaurant. with excellent food."

Negative point:

Breakfast (really good) starts at 8.30. Should at 6.30 or. 7.00. Sound isolation not too good. Instead of infrared could have been proper sauna.

F

Francheska

16/06/2025 14:50:14

10/10
Positive point:

"Very friendly and accomodating staff. Great location, walking distance to shops. Free parking available. Great continental breakfast"

Negative point:

Aucun.

W

William

18/03/2026 04:10:18

8/10
Positive point:

"This is a very nice hotel with nice amenities in a perfect location"

Negative point:

Aucun.

A

Andreas

17/07/2025 11:01:46

9/10
Positive point:

"The location is excellent, just a short walk to Skansin and Tinganes, making it a perfect base for exploring Tórshavn. The hotel was clean and well-maintained, and the staff were very friendly and welcoming. Our room only had a view of the rock wall in the backyard, so there wasn’t much natural light, but we didn’t mind. If you’re looking for better views, it’s worth booking an upgraded room."

Negative point:

Breakfast was good: not exceptional, but it had everything we needed to start the day. Overall, we really enjoyed our stay and would definitely come back!

S

Sevi

29/09/2023 07:23:21

10/10
Positive point:

"The staff are very friendly and polite. Food is delicious and traditional. Our stay was funny and cozy."

Negative point:

Aucun.

D

Dagmar

18/03/2025 17:00:17

9/10
Positive point:

"Super nettes Team und tolle Unterkunft ! Immer wieder gern."

Negative point:

Kein Mangel …

R

Richard

27/10/2025 03:03:52

9/10
Positive point:

"The lady who worked the from desk on Friday an Sunday morning was amazing , especially with having an autistic son with me an trying to make sure nobody was below us so when he had a tantrum."

Negative point:

None

E

Estonian

29/01/2026 00:26:48

8/10
Positive point:

"The family room was small, but had everything you need. The breakfast was delicious and the drink prices were reasonable. The best choice in the area. Evening village life is a separate show, unfortunately we couldn't find any entertainment nearby. And the wealthier residents instead gathered at our place of stay."

Negative point:

The first night we had trouble sleeping because at 3AM all the villagers started making noise (roosters, dogs, cats, turkeys, goats, sheep) but by the second and third we were already used to the village sounds.

M

Marc

30/01/2026 00:46:16

10/10
Positive point:

"I love the staff's friendliness and attentiveness. The breakfast is also outstanding"

Negative point:

N/A

P

Peter

04/12/2025 13:05:15

5/10
Positive point:

"The beds were comfortable and if you found the private bathroom the shower there was the best I have ever had anywhere. Good pressure and hot water. The location is great because it is close to the shops. They have a restaurant there and while the prices are a bit steep the food was quite good."

Negative point:

The place is a hotel in the process of renovation. It is a little old and had seen grander days. Our rooms while having clean beds saw windows that had cobwebs on them and flaky paint. The kitchen is communal and there was just one mug for all. The dish rags were used and dirty. There is a huge clock tower which is a feature of the town and it chimes all through the night. So if you are a light sleeper ask for a back room off the road. The bar staff in the hotel were excellent but there was a dispute with the owner who had posted different information on Booking.com from the room we received. We wanted two separate beds and were initially given one. After additional money was paid we got one room with two beds.

A

Alexander

02/04/2023 11:55:14

10/10
Positive point:

"The staff was very nice and helpful. The hotelowner was a caretaking person and very nice. Going to tamatave again, this will be my place to be. Thank you so much. There ist everything you need and the rest you will find around."

Negative point:

Aucun.

K

Kasturi

17/01/2025 12:43:25

7/10
Positive point:

"This was a nicely designed hotel, with spacious rooms. Conveniently located for Yala safari pickups. There was even a peacock to greet us every morning outside our balcony!"

Negative point:

Though the room was mostly clean, there were some stains on our sheets. The friendly staff quickly rectified this. When we had to leave early for our safari, there was no staff available on site to unlock the gate and we had to do a real life jailbreak from the hotel! Also the water is reliant on solar so you may have to have a cold shower on a cloudy/rainy day.

P

Pascale

11/01/2025 06:59:12

9/10
Positive point:

"friendly, clean, quiet, big bathroom, modernized…."

Negative point:

Aucun.

C

Cindy

16/10/2025 16:31:39

10/10
Positive point:

"A comfortable, authentic hotel that is in the heart of Zaria. Hosts are friendly, room is great!"

Negative point:

Aucun.

A

Anna

22/07/2023 22:29:56

8/10
Positive point:

"Great location, beautiful surroundings, nice pool, good breakfast."

Negative point:

Problems with the internet.

F

Fernanda

15/02/2026 19:04:14

10/10
Positive point:

"I loved the service, all questions were responded perfectly, I loved the easiness of the shuttle service, the breakfast, and the commodity of the ski rental service"

Negative point:

The meals that were not included were very expensive.

D

Dagmar

18/03/2025 17:00:17

9/10
Positive point:

"Super nettes Team und tolle Unterkunft ! Immer wieder gern."

Negative point:

Kein Mangel …

W

William

18/03/2026 04:10:18

8/10
Positive point:

"This is a very nice hotel with nice amenities in a perfect location"

Negative point:

Aucun.

A

Antoinette

29/01/2026 02:48:56

10/10
Positive point:

"Beautifully landscaped and the room was kept very clean while we were there. Two separate things. 1) Raul Salas was amazing. He spoke very good English and was able to assist me with everything from getting a glass of wine to paying my bill! 2) The morning we left, I dropped my credit card. I realized it later in the day and called a friend of mine. She contacted the hotel and the gardener had found it! I got it back the next day. We are so grateful to the gardener who was so honest to turn it in! Thank you, sir."

Negative point:

The food was just ok.

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