Paradisus Cancún

"omg I love everything about the property, beautiful scenery every where you look and the staff were very friendly & welcoming"

"Nothing"

"Loved the facilities and the staff were very attentive."

"The food at the pool restaurant could have been a lot better. The bathroom water pressure was too high in the main bathroom and because of that the bathroom kept overflowing."

"Everything the service was amazing from the bell boys and check at guest services to check out"

"Nothing"

"Love this place !! The facilities, the attention, I really enjoy my stay, definitely I will come back and will recommend!!"

"Aucun."

"everything was amazing super cleaned smelled amazing as well and the food was great !! My Fiancé and I we're super pleased with our stay here it was so so beyond beautiful made us so sad to leave !"

"i just wish the pool and beach area was open a little later than 7 it was hard to do all our exploring around the city so quick to be able to make it back in time to enjoy the pool."

"The location, the friendly staff and the food and drinks"

"Location and amenities"

"Staff, really good service, location, food was great at malva buffet, kidzone was really nice and night show was really good. The smell was very nice. Amazing staff and pretty place."

"The air conditioning wasn’t working properly, had to ask for the welcome drinks and snacks at room it looks like it wasn’t ready to use. But the staff did the best to fix the issues.the swimming pool was really slippery and had mold it looks really unhealthy. The seafood restaurant wasn’t good so disappointing. The elevator wasn’t in good condition and I was traveling with my grandmother who is 90 years old and she couldn’t get to de beach cause there wasn’t an easy way to access due to be only stairs and not umbrella or seat available for us, I also stayed with my 2 years old daughter and she only was able to be 20 min at the beach for the same reason no beach umbrella available or tumbonas. The seats at the terrace room where broken. The towel had stains and bathroom mirror looks damaged Room 3816 3811"

"All staff were very attentive. They were very hospitable."

"The butler didnt seem to do much. On our last day, a rave party is about to happen so there were tons of people in the hotel."

"The experience was very pleasant, the staff was great and the food exceptional!!"

"Aucun."

"Location- it was incredible! Gorgeous beach. Food options - we stayed 4 nights and loved every meal. Even the buffet was delicious. I eat gluten-free and had zero issues. Staff at every meal asked up front if we had any food allergies. Staff- nothing but positive interactions. Chance to meet other guests from all over the world at an evening event."

"Lighting was poor in the bathroom."