Hotels in New Zealand

"Cleanliness of the room.Strong aircon and shower. Staffs helpful."

Aucun.

"Beautiful beach and the surroundings/landscape of the hotel, spacious rooms, good facilities, friendly staff, good food. A very special mentioned goes to Betty, who made our room so special every day."

The rooms are very bland, there is no character to them at all, which was very disappointing given the price. The sunbeds could benefit from the upgrade.

"The cleaning staff did a fantastic job. The front desk staff was exceptional. Serhie was incredibly helpful in getting me a train ticket back to Poland. He was very patient and stayed late on a Friday evening to help me even though I'm sure he wanted to go home. The older male bartender was very friendly and kind. The food from the bar was good. I ate 2 or 3 meals at the bar. The breakfast was delicious and has really improved considerably since the last time I was here about 3 and 1/2 years ago when they had breakfast in the second floor bar area. It was very fresh and they had many options."

There wasn't really anything I didn't like. Premier Hotel Rus has always been an outstanding hotel since I first started coming to Kiev in 2012.

"Wonderful place with plenty of things to do for the family, swimming pool and kids play area amazing friendly staff , and definitely will revisit again if goes to Manama"

Nothing to be honest

"The location was excellent and well kept. The view from the hotel was excellent. The outside building looked old but the inside was very well made. It has a small shopping complex attached to the lobby."

Disappointed with how breakfast servers expect tip for them brining the coffee to you. If you don't tip them one day, they won't even ask you for coffee the other day. That behavior from a 5 star hotel was disgusting. The shower massage did not work. I stayed in two rooms but it was not working in any of the rooms. The bidet was leaking. You just don't expect such things from a 5 star. Being a 5 star hotel they don't carry a first aid box. I was shocked when they told me the don't have first aid when I needed something. A small organization of 15 people have first aid and this was a well branded 5 start hotel.

"From the first day the staff were very helpful and understanding. The facilities were clean and smart. The location was good, not noisy and providing excellent views of the city at night. The food was excellent with lots of options available."

N/A

"Staff was excellent ,the room is spacious ,clean and comfortable."

Nothing

"Everything was excellent. The staff’s behavior was very good, especially Mr. Mohammad at the reception, and Mr. Mazan and Chef Omar in the restaurant. They were very kind and attentive, constantly checking to make sure everything was fine and quickly providing anything we needed."

However, the hotel refrigerator was empty and there was no minibar. Also, whenever we ordered something, we had to pay immediately, as it could not be charged to the room.

"Thander served , she was exceptionally polite and had provided me with great customer service. Love the hotel location and the rooms is great for family’s. Clean sheets great AC and good maintenance in bathroom."

Add more food options at room service.

"The Hotel is very clean and very comfortable. Just like any other hotels in more developed countries."

Happy with everything about the hotel.

"Staff very helpful and friendly. Facilities were great, some minor issues re main toilets but easily resolved with two other options. Felt safe and welcomed each time we entered and left the premise."

Aucun.

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

"Despite arriving at midnight, we received a warm and gracious welcome at the reception."

Everything was great

"location! love the showers with complete aminities"

no parking space

"Very helpful staff. George, from IT, in particular, was very efficient and motivated to help us with our problems with the TV set."

Aucun.

"Mercure is just a short drive away from the airport and we went with a transfer booked through Booking.com to making going to and from the airport streamlined. Check-in was quick and easy the staff were friendly and food was reasonably priced at the restaurant. The room was clean and the pool was great for the hot and humid weather. It was also close to supermarkets, movies and other restaurants which served a variety of food."

The bathroom felt a bit outdated.

"This hotel is amazing. Everything about out stayed was perfect. I loved the service, the hotel is beautiful and perfect location."

Aucun.

"Everything! Beautiful with amazing staff the general manager Quentin was phenomenal!"

Not one thing for a beautiful escape this is the place!

"Total African feel. All rooms overlook the game park and water hole. So amazing to eat your meal or have a drink while watching animals come and go. The staff here are all superb ! Friendly and helpful at all times"

Nothing !!

"Location is good, Mr Iqbal was very helpful at the reception. Always catered to our needs as and when required. Room was cleaned every day and water was delivered when requested."

All is well

"Clean premises and, very accommodating staff. Good location."

Aucun.

"Easy walk to attractions. Beautiful , well kept hotel with spacious clean rooms, comfortable beds, excellent strong shower. Breakfast included and it was delicious. Great dinner with live entertainment Staff were very friendly"

There was nothing to dislike.

"The hotel is conveniently located near the sea, close to a few good restaurants, and decent grocery store. The staff are very friendly and helpful. Overall, we had a very comfortable stay. I would stay here again."

All my expectations were met and no complaints.

"Exceptional service, good spacious suite and view, and delicious and well balanced breakfast"

Nothing

"We got upgraded for a junior suite, it made our stay :) Clean rooms, many supplement amenities, convenient free parking outside, nice lobby- game area."

Aucun.

"Staff is friendly and helpful. Location is convenient to supermarket, El Conde, and Park Colon (near restaurants, nightlife, etc.). Included breakfast is low-key and tasty."

Hotel is older.

"Thander served , she was exceptionally polite and had provided me with great customer service. Love the hotel location and the rooms is great for family’s. Clean sheets great AC and good maintenance in bathroom."

Add more food options at room service.

"We loved loved loved the spa in the basement. Wish we had to use the sauna sooner. Great perk."

We did not have hot water the first night. The second day it came, but it was always either very hot or very cold.

"Clean premises and, very accommodating staff. Good location."

Aucun.

"An imaginative and beautiful small hotel convenient to Kyoto University. The manga collection and an exhibition of Hiroshige were impressive."

Aucun.

"Perfekt, rimeligt billigt overnatningssted. skulle til julefrokost. Der var dog en detalje, der ikke var i orden, da vi ankom om natten, men vi fandt ud af det med Sleep-in."

Aucun.

"Very convenient location, clean property, nice staff, comfortable bed."

N/A

"1.Good WiFi 2.Near to Genjlik metro station and Ganjlik Mall 3.Silent area 4.Good staff and Clean Hotel with Budget Friendly 5.Buffet Breakfast make our tummy Full. 6.Comfortable and Cozy bed"

Nothing

"Clean premises and, very accommodating staff. Good location."

Aucun.

"It was good but unable to get a la cart after arrival of our plane"

More options for menu choice rather than only buffet at breakfast

"The staff were delightful, the beds were very comfortable and the food good"

Sometimes a bit loud around the pool...music playing from the bar.

"The staff was really nice and the room we stayed in was very comfortable."

Aucun.

"Very helpful staff - they would coordinate taxi rides at good prices using a local app, and explain things to the driver in French. Really good food - loved the delicious green beans and the mixed vegetables. Also really enjoyed the unusual tuna omelette. Walkable location on quiet road, close to many beach bars, Good value stay."

The WiFi network has many overlapping networks with different numbers (Hotel Aurore 2, Hotel Aurore 4, etc.), and none of them would stay consistently online. At one point I was able to do 20 minutes of streaming, but at many other times I could not do photo uploading. If they could get a solid WiFi connection all under a single network, this would be a huge upgrade. The jacuzzi was not actually heated when I checked. I was in two sizes of rooms, and the A/C seemed to do a pretty good job in the smaller one, but struggled to cool the room in a triple room, which may reflect the size of the room vs. the A/C output. The shower did not actually work when I first arrived (though they were able to fix that within about 15 minutes.) Even when fixed, the shower water got lukewarm, not hot.

"I was very surprised to see how clean the room was. Beds wete extremely comfortable, big and nice pillows. It was quiet, great selection for breakfast. Amazing price to quality ratio."

The bathroom was cold in the morning but that is really a minor thing.

"Easy walk to attractions. Beautiful , well kept hotel with spacious clean rooms, comfortable beds, excellent strong shower. Breakfast included and it was delicious. Great dinner with live entertainment Staff were very friendly"

There was nothing to dislike.

"Beautiful beach and the surroundings/landscape of the hotel, spacious rooms, good facilities, friendly staff, good food. A very special mentioned goes to Betty, who made our room so special every day."

The rooms are very bland, there is no character to them at all, which was very disappointing given the price. The sunbeds could benefit from the upgrade.

"Very central. Comfortable. We arrived late to breakfast and they still let us in- very good customer service"

Aucun.

"Café da manhã bom padrão, quarto com ar condicionado, cama, chuveiro, banheiro bom padrão executivo, suficiente para quem quer curtir a cidade ou estar nela a trabalho, estudo ou concurso. Localização muito boa, central. Atendimento bom padrão."

Aucun.

"Wonderful view. Clean comfortable rooms with all the amenities we needed. Lounging area was great to relax after a busy day. Staff was very attentive and helpful for anything we needed. The restaurant on the hotel grounds was great!"

Aucun.

"Wonderful staff. Very responsive and accommodating. Very good breakfast. Fast WiFi. Comfortable bed. Good A/C."

Aucun.

"Small and intimate, beautifully landscaped and well-maintained with an attentive, friendly staff. We loved the beautiful, quiet beach, the excellent service, good food and blissful peace and quiet. The outdoor showers were a treat and there are many, many small, thoughtful touches throughout the property."

No complaints - we had a lovely stay