Resorts in Guam

"The breakfast was good and for the location well not bad"

Nothing really

"Great location, quiet, comfortable and relaxing, comfortable bed, quiet room, nice amenities including Netflix available on TV. Very friendly and helpful staff, particularly mong. He is very nice and helpful. Good breakfast. Safe area. Big shopping centers at walking distance. Laundry close by. It's about 2.5 km from city center. We enjoyed our stay and consider to stay in future."

Aucun.

"This is a massive resort, but one of the fanciest places with the most well trained staff we have ever been to. Exceptionally helpful and kind, excellent architecture throughout the whole facility. We took out we ATV and dune buggy on a couple of trips which was awesome. It rained most of the time we were there, but there is plenty to do. A full of five star resort and experience."

We came in early March, definitely their low season. This place would be incredible during the summer season when the beach and pools are open

"It is an amazing place. The best experience I ever had"

All was good

"Quiet and serene. Good, spacious and well equipped rooms. Very friendly and amazing hospitality."

Aucun.

"Great location (quiet neighborhood, but close to the city center) with enough parking space, very good breakfast, cozy rooms and very, very friendly staff - always looking to help and make your stay better."

The building is missing an elevator.

"The proximity to every where and also very close to the road"

The heater in my room was a bit faulty but they would have fixed before I left but they have good maintenance culture

"The hotel is located very close to the beach, you can also use the outdoor and indoor pool. The indoor pool is especially nice when the weather is colder. The price also includes a nice wellness. It is great to have the option to buy lunch and dinner. All the food was excellent."

Aucun.

"Great location (quiet neighborhood, but close to the city center) with enough parking space, very good breakfast, cozy rooms and very, very friendly staff - always looking to help and make your stay better."

The building is missing an elevator.

"Peaceful, pleasant gardens, lot of space to sit. Food was great!"

Bug spray is a must

"We loved the atmosphere overall and the staff was incredible! They were so kind and helpful. Also, the food served at the restaurants in the resort was delicious!!! We knew every meal was going to be great!"

There was just one moment when after getting massages, our masseuse had difficulty pulling up our account information to charge us for the massages, so we had to come back to the massage area about 3 hours later and even then, it took about 30 mins for her to get everything taken care of. I don't think this was a common incident or our masseuse's fault, but I'm just being nitpicky.

"The staff were honestly so thoughtful and genuinely kind."

Aucun.

"Beautiful resort, very clean and facilities were great."

Aucun.

"They have a great little lagoon with excellent snorkeling at high tide. Lots of coral and fish to see."

The dive shop is always closed. Fortunately, there is an excellent one adjacent to the property and connected by a walkway. The restaurant is mediocre. The bar pool-side is closed until 5:00 pm but that’s all right because their cocktails are awful.

"Great hotel with good location near the beach, big room clean"

Nothing

"They were extremely kind and a member of staff even bought a bracelet for our daughter"

Aucun.

"The rooms were very clean and the property overall was well maintained. Our rooms were seaside and the sunrise and sunset was quite a spectacular experience!"

I wish that we could access the beach from the property.

"Breakfast was good and was even served in my room for 2 of the 3 days. The staff is friendly and helpful. Air conditioning works well."

I think everything was fine. It's an older hotel, but it's been well maintained.

"The property is clean and organized. Most facilities are up to date. The staff is super friendly and helpful."

For personal preference, I did not enjoy that the property did not have a coffee bar area with espressos, lattes,etc. Also, I would’ve like for the souvenir shop to offer more variety in cultural snacks and drinks. Water and fountain drinks were limited for purchase:

"The hotel is located very close to the beach, you can also use the outdoor and indoor pool. The indoor pool is especially nice when the weather is colder. The price also includes a nice wellness. It is great to have the option to buy lunch and dinner. All the food was excellent."

Aucun.

"We only stayed here for one night but we were very happy with everything. The reception staff were lovely and helpful, the rooms were large and very comfy, the grounds were immaculate and it was a hop skip and a jump from the beach."

Everything was very nice.

"Beautiful beach front, room was amazing. The staff was always smiling and extremely helpful."

Food was a hit or miss, but the seafood was always made to perfection.

"Beautiful beach front, room was amazing. The staff was always smiling and extremely helpful."

Food was a hit or miss, but the seafood was always made to perfection.

"Loved the beach and the its easy access. Services were great."

There wasn't anything that we didn'tlike

"Location, Wi-Fi was good. Restaurants were great and the staff are amazing. Kitchenette is a very good addition. Views are amazing and nice hiking trails nearby. There is bus services close by (you can pay by card). Cab services available or book Bolt/Uber."

The mattress is not very comfortable. The sofa-bed was actually better.

"Staff was very helpful. Clean facilities. Adequate communication (English, Georgian, Russian) comfortable atmosphere! Homey! Breakfast good + real foods."

Shakey elevator - Needs adjusted maybe.

"Staff were accommodating. Pool and room service were great . Other guests were respectful."

Beds a bit too firm. Some septic smell in bathroom sinks. The restaurant was understaffed for new years.

"The staff were wonderful, the views were amazing, and the rooms were comfortable and clean."

Aucun.

"The rooms are large and comfortable. The grounds are very well kept, and the pool area is wonderful. This was my third time at this property in ten years. The service was excellent."

The hotel organizes events on the grounds that go until midnight. The first night we were there, it was very loud and the noise was right in our room. The third night, there was another one. It takes away from the calm of the property to host these types of events, even on weeknights. This fact makes me reconsider staying here again because it spoils having a quiet evening in the room or hotel.

"We liked the city/village where the hotel was in. We liked the pool and the fact that we had it for ourselves. the breakfast was great, staff was really nice."

Aucun.

"The cleanliness, the safety and the surroundings where awesome"

The only thing was the elevator was making too much noise but one of the staff gave us another room, which I really appreciated.

"I had an amazing time staying at this resort.From the moment I arrived,the staff were incredibly welcoming and always ready to help.The room was spotless and had everything i needed.Breakfast and food in general were excellent."

Aucun.

"Troutbeck was breathtaking. Top notch service of staff. A very safe and comfortable place to be at"

Aucun.

"Perfectly situated by the beach with an amazing pool. We had a great time at the LUX. Everyone we met was very nice and friendly. We enjoyed our room with a great view on a gazebo and the ocean in the background. The food was excellent across the massive breakfast buffet and different restaurants for dinner. Special mention for the Carry’s bar (especially canard à la vanille and Rougail saucisse) as well as the Rougail citron dessert."

Hard to find something to mention. To be picky, we would have like a drink included in the half board dinner (soft, glass of wine).

"A great hotel, more suitable for families but me and my boyfriend enjoyed every moment. Great selection of food and the hotel has so many things to do that you don’t need to leave."

You can feel that the hotel isn’t new, the tv and the air conditioning was very old and sometimes didn’t work but the staff helped us and were very nice.

"Klein ( a male staff at the reception ) was helpful, spoke fluent English. Sauna is great to heal the body after Snowboarding. In the sauna room, they prop sauna hats, and tea/water. There is a hot swimming pool too. I stayed in the dormitory room with 6 others. There is a huge locker inside the room, in all your amenities will be there. You can even keep your suitcase inside, it’s that big. The staff responded to all my questions on WhatsApp even when I was not in this county."

Nothing

"The indoor pool, kid slides, and Bongo play area were great for our toddler grandson. The breakfast and dinner buffets were good. The food was tasty and plentiful. They had quite a few gluten free options available for our daughter."

The room was dated and needed to be cleaned better. The bathroom doors didn’t lock and one didn’t shut all the way.

"Brahim Khalil greeted me at my arrival and was very helpful. I truly appreciated his kindness and efficiency, the staff is very friendly and professional a perfect example of great hospitality."

Aucun.

"Great location, quiet, comfortable and relaxing, comfortable bed, quiet room, nice amenities including Netflix available on TV. Very friendly and helpful staff, particularly mong. He is very nice and helpful. Good breakfast. Safe area. Big shopping centers at walking distance. Laundry close by. It's about 2.5 km from city center. We enjoyed our stay and consider to stay in future."

Aucun.

"Excellent historic building and interiors. The park with the pond looked nice too, but didn't have time to walk around. Several rooms are for team working activities. Cute spa with big jacuzzis and several saunas. We were welcomed by a very nice lady."

Restaurant could have something simple for eating, too. We don't need the full menu all the time. Some fruits, cheese, cookies, for example.

"Close to the airport so for us a good place to stay the first night in Namibia. The room was fine and we slept well. Quiet and clean. We appreciated the gym. Good breakfast and dining options."

The whole place felt a bit dated, and in need of a spruce up.

"I had an amazing time staying at this resort.From the moment I arrived,the staff were incredibly welcoming and always ready to help.The room was spotless and had everything i needed.Breakfast and food in general were excellent."

Aucun.

"The food was great the staff was amazing the room was spacious and clean this this was my second stay Grand Palladium never disappoints me definitely recommend 👌"

Aucun.