Resorts in Chile

"Klein ( a male staff at the reception ) was helpful, spoke fluent English. Sauna is great to heal the body after Snowboarding. In the sauna room, they prop sauna hats, and tea/water. There is a hot swimming pool too. I stayed in the dormitory room with 6 others. There is a huge locker inside the room, in all your amenities will be there. You can even keep your suitcase inside, it’s that big. The staff responded to all my questions on WhatsApp even when I was not in this county."

Nothing

"Great location (quiet neighborhood, but close to the city center) with enough parking space, very good breakfast, cozy rooms and very, very friendly staff - always looking to help and make your stay better."

The building is missing an elevator.

"They were extremely kind and a member of staff even bought a bracelet for our daughter"

Aucun.

"The location is good snd the staffs are all friendly."

The pillow is hard, not comfy. The beach area is ok, but you can't swim. You need to walk 200 meters if you want to swim at the beach area. But too many rocks. Not really safe. Fpod is great.

"This is a massive resort, but one of the fanciest places with the most well trained staff we have ever been to. Exceptionally helpful and kind, excellent architecture throughout the whole facility. We took out we ATV and dune buggy on a couple of trips which was awesome. It rained most of the time we were there, but there is plenty to do. A full of five star resort and experience."

We came in early March, definitely their low season. This place would be incredible during the summer season when the beach and pools are open

"Das Zimmer war überraschend groß und modern eingerichtet – man merkt sofort, dass alles neu ist. Besonders schön: die tolle Ausstattung mit Espresso-Maschine und kostenlosem Kaffee. Auch das Bad war sehr geräumig und hochwertig gestaltet. Über die Terrasse mit eigenem Strandkorb hatte man einen wunderbaren Blick Richtung Bodden – perfekt, um abends den Tag ausklingen zu lassen"

Das Zimmer ließ sich trotz der Verdunkelungsmöglichkeiten nur bedingt abdunkeln, da durch die Milchglastür früh Tageslicht hereinkam. Bei der Ankunft war es zudem recht staubig, was etwas den ersten Eindruck trübte. Außerdem war der Kaffeeweißer aufgrund der hohen Luftfeuchtigkeit auf der Insel hart geworden.

"Breakfast was good and was even served in my room for 2 of the 3 days. The staff is friendly and helpful. Air conditioning works well."

I think everything was fine. It's an older hotel, but it's been well maintained.

"Wonderful location, beautiful facilities and excellent staff. Nothing was ever too much hassle, especially from our main host Sarra who couldn’t have been better. Not sure how we will visit a “normal” hotel again!"

Plastic rubbish floating in the sea and oil washed up on shore from a recent spill. Not the fault of the hotel or its staff though.

"Really good location and amazing ocean views, the room of 6F is fantastic!"

Aucun.

"Great value for the money. The hotel is completely renovated with super nice rooms and facilities. Please ignore previous comments about not being completed. The entire area is beautiful. We had the pleasure to visit multiple restaurants and all of them had great food. Recommend to book them already the first night to make sure that you have a spot. Staff is super friendly and helpful. Our room was always clean and filled up with water, drinks and snacks. Pools and beach is great with plenty of options for everyone."

The only negative aspect is that a big portion of the staff doesn’t speak English, so sometimes it can be a bit tricky to communicate, but it is always sorted out somehow. The resort is huge(you have access to all other hotels under the palladium umbrella), sometimes it can be a bit tricky to navigate. You can take out how many towels you want, so people tend to book up a lot of spots without really using them. When arriving later to the beach, it was usually difficult to find something. Recommendation would be to limit the number of towels a room can take out.

"The attention to detail from the staff, how they make you feel well, and the installations are just fabulous!"

Aucun.

"The hotel is located very close to the beach, you can also use the outdoor and indoor pool. The indoor pool is especially nice when the weather is colder. The price also includes a nice wellness. It is great to have the option to buy lunch and dinner. All the food was excellent."

Aucun.

"The hotel is located in a very good location.Close to nice beaches, to the old town, to the aquapark... We received two rooms connected by a door (family room) which was a very good solution for us The staff was great, the food was very good (especially if you are not vegeterian), the place is very clean and well maintended. There are taxis working with the hotel with fixed rates per location."

The resort is great if you have young kids. There are almost no vegeterian food options during the day between the main meals (even the pizza was with meet) Altought according to booking.com comments it seems that no metter which hotel you reserve (bay, mare or palace) you are allowed to use all the facilities...this is not the case...each pool has signs saying that the facility is for a a specific hotel The hotel private beach is good only if you are in the palace hotel...otherwise...you are not getting anything there and also the sea shore is small and not so attractive... You are allowed to order once a week dinner in one of two restaurants located in the resort. I couldn't order anything during our week stay since it was full...

"this place is heaven. the beachfront cabin we had was so close to the beach. the bay is so quiet clam and serene. there is a coral reef a short walk from the lodge. we snorkelled with turtles! this place is so relaxing and wonderful. would recommend!!!"

more variation in the food on offer would have been nice

"Great location, nice beach, very good food, versatile facilities, very good for families."

Organised tours available for guests from tourist agencies, for self organised guests rent-a-car is the only option for sightseeing. Some facilities require better maintenance.

"We loved the atmosphere overall and the staff was incredible! They were so kind and helpful. Also, the food served at the restaurants in the resort was delicious!!! We knew every meal was going to be great!"

There was just one moment when after getting massages, our masseuse had difficulty pulling up our account information to charge us for the massages, so we had to come back to the massage area about 3 hours later and even then, it took about 30 mins for her to get everything taken care of. I don't think this was a common incident or our masseuse's fault, but I'm just being nitpicky.

"The breakfast was good and for the location well not bad"

Nothing really

"Pros- value of stay is worth it. Very nice scenery feels kinda like a forest/jungle and a staying in a cabin. -nice big pool and chairs to lounge on around pool. -good breakfast eggs, bacon, sausage, oatmeal, yogurt. Order the food freshly made. And cookie/muffin (wish it had more options like pancakes/waffles) -The rooms very clean and spacious, great tv lots of channels. -Supper/restaurant is good has a good amount of options(little pricy tho, room delivery for a few) -Beds comfy(but it’s 2 beds put together as one and so you can’t lay in middle. As you feel the separated beds) Kind staff"

Cons- The hot water last about 1min in the bathtub. Maybe 5mins in the shower. -Wifi didn’t work at all (connected but didn’t load nothing) -Not soundproof can hear people walking past. -The beds is not 1 bed it’s 2 beds put together and you can definitely feel the separated part in middle.

"location is really good, in the middle of the beautiful Wallonia nature, Restaurant was pleasant and meals were of quality, swimming pool was quite big and it's somehow a pity the Sauna was small and there was no Hammam"

small Sauna, missing Hammam

"Staff, facilities, the swimming pool, above all, the room."

Absence of guide for beach activities and a the lighting of the room was a bit darker. However, it doesn't affect my overall rating. I love the room.

"The room and facilities. The warm welcoming of the crew. The location. The band was amazing on friday night too."

Nothing really.

"The views, the food (in comparison to other all inclusive options, the food at the buffet, pool bar and Asian restaurant were great), the beach, variety of alcoholic drinks and the speed of the service. Specially, Panos the bar man was super nice and hospitable, and made great drinks!"

The towel situation (two per room), size of pool and amount of seating which wasn’t enough (this isn’t in regard to the cool living exclusive pool which we could not access and was much nicer) - and generally, seating - during the day the rooftop bar is not open, so can’t sit there. Size of the room we had was kind of small, our shower needed maintenance because the doors wouldn’t seal shut so water would pour out. Staff-wise, some staff members weren’t very hospitable, some of the bartenders and front desk.

"They have a great little lagoon with excellent snorkeling at high tide. Lots of coral and fish to see."

The dive shop is always closed. Fortunately, there is an excellent one adjacent to the property and connected by a walkway. The restaurant is mediocre. The bar pool-side is closed until 5:00 pm but that’s all right because their cocktails are awful.

"The cleanliness, the safety and the surroundings where awesome"

The only thing was the elevator was making too much noise but one of the staff gave us another room, which I really appreciated.

"Staff was very helpful. Clean facilities. Adequate communication (English, Georgian, Russian) comfortable atmosphere! Homey! Breakfast good + real foods."

Shakey elevator - Needs adjusted maybe.

"The rooms are large and comfortable. The grounds are very well kept, and the pool area is wonderful. This was my third time at this property in ten years. The service was excellent."

The hotel organizes events on the grounds that go until midnight. The first night we were there, it was very loud and the noise was right in our room. The third night, there was another one. It takes away from the calm of the property to host these types of events, even on weeknights. This fact makes me reconsider staying here again because it spoils having a quiet evening in the room or hotel.

"The staff was friendly, the main areas like the pool, lobby and restaurant was clean and comfortable. I asked for specifics when I booked and was very happy I got exactly what I wanted . 😊"

The room was comfortable but some upgrades is definitely needed.

"They have free shuttle going to MTR station, they have free good breakfast . They clean everyday they have a good staffs. The view is outstanding from our room"

Aucun.

"Peaceful, pleasant gardens, lot of space to sit. Food was great!"

Bug spray is a must

"Location being beach front. Staff was very friendly and costumer service very kind. Front desk very helpful! Didn’t stay long enough to see a show, maybe next time. Great place for families and couples!!"

The complex is getting old! I travels here about 25 years ago, and it seems that somethings stayed in the past! We stayed in room 324 with great internet!!! Bathroom needs work, but not a reason not to stay here. The food in general was good. Pool areas clean and staff always around. The clients as in other resorts, have this thing about keeping the chairs/sunbeds all day to themselves (shame on them) !!!

"Location and the see view is the best in Jeddah so far"

Overall the villa style and furniture is old and need to be re-newed ... Thats all for me

"The rooms were very clean and the property overall was well maintained. Our rooms were seaside and the sunrise and sunset was quite a spectacular experience!"

I wish that we could access the beach from the property.

"Excellent historic building and interiors. The park with the pond looked nice too, but didn't have time to walk around. Several rooms are for team working activities. Cute spa with big jacuzzis and several saunas. We were welcomed by a very nice lady."

Restaurant could have something simple for eating, too. We don't need the full menu all the time. Some fruits, cheese, cookies, for example.

"The location is pristine!!! Isolated island with no villages, stores etc. The water is so blue and you have a chance to swim with whales"

A bit pricey, especially the meals.

"The quietness & great customer service Hats off to the kitchen staff"

A bit confusion regarding payment on the website & being told by Manager that Booking.com confirmed reservation, but payments are made at site.(Not listed on website) My payment info was given twice which was not necessary.

"Das Zimmer war überraschend groß und modern eingerichtet – man merkt sofort, dass alles neu ist. Besonders schön: die tolle Ausstattung mit Espresso-Maschine und kostenlosem Kaffee. Auch das Bad war sehr geräumig und hochwertig gestaltet. Über die Terrasse mit eigenem Strandkorb hatte man einen wunderbaren Blick Richtung Bodden – perfekt, um abends den Tag ausklingen zu lassen"

Das Zimmer ließ sich trotz der Verdunkelungsmöglichkeiten nur bedingt abdunkeln, da durch die Milchglastür früh Tageslicht hereinkam. Bei der Ankunft war es zudem recht staubig, was etwas den ersten Eindruck trübte. Außerdem war der Kaffeeweißer aufgrund der hohen Luftfeuchtigkeit auf der Insel hart geworden.

"One of the best breakfast buffet in town. Staff at the hotel very nice and helpful. Location to the corniche is big advantage and an easy walk>."

Aucun.

"Being right on the water, the view was absolutely incredible and you are able to swim right in front of the hotel"

Aucun.

"The property is located in a beautiful bluff overlooking the ocean. Great views of the coastline with well-appointed rooms. Service is good overall."

Restaurant service could be timely improved

"Location was beyond perfect, very clean, very private, the restaurant was amazing, and the room was amazing, view from the balcony was magical"

Aucun.

"Staff, facilities, the swimming pool, above all, the room."

Absence of guide for beach activities and a the lighting of the room was a bit darker. However, it doesn't affect my overall rating. I love the room.

"I really enjoyed the warm and attentive staff, the cleanliness of the rooms, and the overall relaxing atmosphere. Everything felt welcoming and well taken care of, which made my stay very pleasant. The pool was fabulous and the restaurant exceeded my expectations!"

The stay was great overall, but the Wi-Fi could have been a little stronger. Other than that, I have no other complaints.