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2 Adults · 1 bedroom

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Latest customer reviews

Based on the latest verified stays

A

Ana

19/03/2026 03:55:10

10/10
Pros:

"We had a very pleasant stay. The reception team was outstanding: Mesut welcomed us with tea, explained everything in detail, helped arrange transfers, and suggested several itineraries (always in a non-intrusive way). He speaks excellent English. Enes, was equally attentive and efficient, quickly resolving any issues (TV, hairdryer, etc.) and always checking that everything was fine. The housekeeping staff were consistently warm and friendly, and kept the room very clean without ever disturbing us. At breakfast, the lady was very kind and did her best to accommodate all our requests. The hotel is very peaceful, with a fantastic view and location, and is well suited for families with children."

Cons:

Aucun.

R

Rachel

14/02/2026 14:53:33

10/10
Pros:

"We loved loved loved the spa in the basement. Wish we had to use the sauna sooner. Great perk."

Cons:

We did not have hot water the first night. The second day it came, but it was always either very hot or very cold.

A

Adrian

06/02/2026 15:38:10

8/10
Pros:

"The hotel has very nice reasonably priced rooms facing the lake and the island..The best being those to the right as you face the lake, those to the left have small windows. The rooms are comfortable but in need of a little update. This goes for the hotel as a whole but the great views are the bonus and it's only an 11 minute walk to the island."

Cons:

The hotel needs some care and attention to ensure the physical appearance is improved.

D

Dalia

05/01/2025 12:19:30

10/10
Pros:

"The property was in a great location. Staff were VERY accommodating & helpful. 24 hr room service & bar. Pool was nice and there were life guards. There were local vendors in the lobby whom you could purchase goods from."

Cons:

Aucun.

J

John

20/02/2026 09:14:00

8/10
Pros:

"Location, the accommodating staff’s and services …"

Cons:

Bathroom amenities are below the hotel standard

J

Joseph

12/01/2026 11:09:59

9/10
Pros:

"The bedroom was spacious and comfortable. The breakfast was awesome. The Supervisor and her staff at breakfast were very courteous and professional."

Cons:

The patio and chairs on the balcony were very dirty. There should have been a small travel pack toothpaste and toothbrush.

T

Todd

25/08/2024 04:03:44

10/10
Pros:

"Staff very helpful and friendly. Facilities were great, some minor issues re main toilets but easily resolved with two other options. Felt safe and welcomed each time we entered and left the premise."

Cons:

Aucun.

F

Furhan

05/03/2026 05:25:47

10/10
Pros:

"Location is good, Mr Iqbal was very helpful at the reception. Always catered to our needs as and when required. Room was cleaned every day and water was delivered when requested."

Cons:

All is well

V

Victoria

21/02/2026 19:03:35

10/10
Pros:

"Absolutely loved our stay here. The staff were all super friendly, and the breakfast and dinner were delicious. Great location, about 5 min drive from Petra visitor centre. 11/10 recommend."

Cons:

Aucun.

M

Maria

30/12/2025 15:25:45

9/10
Pros:

"Staff are all nice & helpful . Hotel near restaurants & bus stop. Taxis available when requested."

Cons:

Toilet this time not so clean. Found a pubic hair on the wall of the tub. There was a bad drain smell coming out of toilet, sink drain & floor drain.

L

Lea

13/12/2025 13:13:58

9/10
Pros:

"Perfekt, rimeligt billigt overnatningssted. skulle til julefrokost. Der var dog en detalje, der ikke var i orden, da vi ankom om natten, men vi fandt ud af det med Sleep-in."

Cons:

Aucun.

M

Mauro

06/12/2025 19:44:37

10/10
Pros:

"I really liked this hotel! While they were relatively small compared to the ones around it, the staff was really nice and kind, the vibe was really chill, perfect for a vacation."

Cons:

Way too expensive for what is offered, having in mind the resort next door charges the same for all-inclusive. The dinner options (which was included in my rate) were also very limited, especially if you’re picky with food, or have some dietary restriction. The breakfast options were okay but nothing to rave about.

M

Murray

18/02/2026 20:40:47

10/10
Pros:

"We got upgraded for a junior suite, it made our stay :) Clean rooms, many supplement amenities, convenient free parking outside, nice lobby- game area."

Cons:

Aucun.

D

Dalia

05/01/2025 12:19:30

10/10
Pros:

"The property was in a great location. Staff were VERY accommodating & helpful. 24 hr room service & bar. Pool was nice and there were life guards. There were local vendors in the lobby whom you could purchase goods from."

Cons:

Aucun.

C

Camila

27/02/2024 23:53:59

8/10
Pros:

"The location and the pool. There sauna is not working anymore and that’s sad because they used to have a nice spa. I learned that you can still book a massage. I like that they keep the parking free for costumers! Please do not change that."

Cons:

Some details need to be changed, seams old. The shower was small for my husband and there was only one bottle of water inside the friedge ( we booked for 2 people). They charge me a security fee but there is nothing inside the room to eat. All those things are wired.

K

Kevin

26/02/2026 21:04:08

8/10
Pros:

"The best hotel option in Rosseau. The breakfast buffet was excellent, although not inexpensive ($25 USD). Several bars located throughout the property, with the pool bar being our favorite. The lobby and new part of the building look great. We did a few dives with the dive shop located on site and they are excellent!"

Cons:

The older part of the hotel is dated and not as nice as the newer part. The cruise ships dock right outside the hotel, which takes away from your view of the ocean and adds 2,000+ people to an already busy city. The pool, although nice and surprisingly not busy during our stay, is undersized. The city of Rosseau is not nice, overpopulated, and unbearable to drive through. There is no need to leave the resort.

K

Kevin

26/02/2026 21:04:08

8/10
Pros:

"The best hotel option in Rosseau. The breakfast buffet was excellent, although not inexpensive ($25 USD). Several bars located throughout the property, with the pool bar being our favorite. The lobby and new part of the building look great. We did a few dives with the dive shop located on site and they are excellent!"

Cons:

The older part of the hotel is dated and not as nice as the newer part. The cruise ships dock right outside the hotel, which takes away from your view of the ocean and adds 2,000+ people to an already busy city. The pool, although nice and surprisingly not busy during our stay, is undersized. The city of Rosseau is not nice, overpopulated, and unbearable to drive through. There is no need to leave the resort.

F

Fadwa

20/06/2025 17:28:49

10/10
Pros:

"The staff were lovely they offered me free breakfast and I enjoyed my stay, I recommend it"

Cons:

Aucun.

M

Maui

23/01/2026 05:13:33

8/10
Pros:

"Mercure is just a short drive away from the airport and we went with a transfer booked through Booking.com to making going to and from the airport streamlined. Check-in was quick and easy the staff were friendly and food was reasonably priced at the restaurant. The room was clean and the pool was great for the hot and humid weather. It was also close to supermarkets, movies and other restaurants which served a variety of food."

Cons:

The bathroom felt a bit outdated.

I

Irina

28/11/2025 15:52:36

9/10
Pros:

"The staff was really nice and the room we stayed in was very comfortable."

Cons:

Aucun.

Z

Zakaria

23/10/2025 12:23:23

9/10
Pros:

"Great location and delicious breakfast. Everything was convenient and enjoyable"

Cons:

Aucun.

L

Letty

27/10/2025 19:27:21

10/10
Pros:

"I stay at Four Points Sheraton almost every year. It’s a fabulous resort."

Cons:

Aucun.

M

Maria

14/03/2026 16:29:21

10/10
Pros:

"The staff were excellent. They were able to help me with my requests at any time."

Cons:

Aucun.

A

Adi

03/03/2026 00:14:54

9/10
Pros:

"The hotel is great good restaurants but very expensive. Breakfast was really good"

Cons:

The location is far from the center.

S

Syed

17/02/2026 08:14:03

8/10
Pros:

"Good location and facilities, reasonable breakfast"

Cons:

The tour company in the hotel is a rip off :(

B

Bateman

01/03/2026 07:30:31

10/10
Pros:

"Best location near the town and staff are friendly, the room is very clean and overlooking to the city. The swimming pool also great."

Cons:

Aucun.

F

Ferebee

03/01/2026 09:13:02

8/10
Pros:

"This hotel is giving a “feel like home” vibe. It’s well organized and very caring to customers. Location is pretty much secure and convenient for foreigners to visit around. Staff always show concerned when serving."

Cons:

The only thing makes it lose points is that the electricity generator group is too close to the apartment area. In the night it disturbs sleep even though the windows are closed.

G

Gustavo

04/02/2026 17:45:27

10/10
Pros:

"Everything was great about this place, clean and the staff were friendly and helpful. Kitchen is great as well, they have room service with fair prices. Highly recommended"

Cons:

The hotel is not soundproof, you can hear everything around… but didn’t bother me

O

Okan

17/03/2026 14:05:31

10/10
Pros:

"Staff was excellent ,the room is spacious ,clean and comfortable."

Cons:

Nothing

A

Attia

07/10/2025 16:21:53

10/10
Pros:

"Location and the outlets special at lobby cafe morning team are hospitality services great and Burata restaurant amazing Housekeeping very supportive Reception The Bulgarian lady morning shift supervisor are very professional and helpful"

Cons:

Aucun.

M

Mateo

21/11/2025 21:07:47

10/10
Pros:

"Great location, room, free parking and a very good restaurant."

Cons:

Aucun.

J

John

20/02/2026 09:14:00

8/10
Pros:

"Location, the accommodating staff’s and services …"

Cons:

Bathroom amenities are below the hotel standard

G

Gábor

26/02/2026 23:08:45

8/10
Pros:

"- good location - flexible staff - gorgeous interior architecture - breakfast environment: fine music, neat and silent staff - breakfast includes: foods that reminds you of Estonia, fresh baguette"

Cons:

- spots on the carpet floor in the room from weeks or maybe months ago - breakfast environment: tables are like 'here you sit and eat' - breakfast includes: tomato and cucumber that should be much better quality - the water temperature changes frequently while you are taking a shower and adjusted the knob properly

K

Kate

27/06/2025 23:15:27

8/10
Pros:

"Great location on pink sand beach. Spacious rooms. Great communal areas - especially the beach bar/restaurant. Very friendly staff. Lots of loungers on beach and by pool."

Cons:

Pretty average breakfast. Floors in rooms needed to be better cleaned.

M

Mehdi

06/01/2026 11:06:36

10/10
Pros:

"Everything was excellent. The staff’s behavior was very good, especially Mr. Mohammad at the reception, and Mr. Mazan and Chef Omar in the restaurant. They were very kind and attentive, constantly checking to make sure everything was fine and quickly providing anything we needed."

Cons:

However, the hotel refrigerator was empty and there was no minibar. Also, whenever we ordered something, we had to pay immediately, as it could not be charged to the room.

J

John

20/01/2026 18:30:56

9/10
Pros:

"Pool was very nice and the beach was beautiful. The guys on the water sports section would bring out an umbrella for you and set it up which was great. They also had good entertainment every day. Mostly music at night, but also a fire show which was fun."

Cons:

Service at the restaurant was really slow. The staff was very nice, but it took forever to get a drink or food. Also, there was no where to easily get coffee in the morning. If they had a little coffee shop area, that would really be a great addition. Walking into town was complicated by the 2 giant sandals resorts next door, so the roads all looped around those, but we did find we could walk down the beach to get to the Dover market and restaurants there pretty quickly.

C

Claire

22/12/2025 21:59:35

10/10
Pros:

"The staff were so friendly and welcoming. Although it's a hotel it felt very homely and they made me feel like family. Yuri in the restaurant made an extra effort."

Cons:

I thought perhaps the restaurant menu was a little limited. The same soup every evening.

M

Mary

17/01/2026 21:11:00

8/10
Pros:

"I like the variation of salads. The cleanliness of the dining hall."

Cons:

The soups could be done better. Supervisor to check food on display to be reimbursed. Our beds were two single beds which were too small in size.

C

Cathy

25/11/2025 16:22:14

9/10
Pros:

"We liked that we were away from the busier Old Town and that we were on the ocean. We were able to take a walk along the bay area and really enjoyed taking in the views there."

Cons:

We liked everything, it was nice to have the option to enjoy dinner right at the hotel and a bonus that there was a discounted first night for the dinner. The buffet was good and breakfast was great as well. If the weather permits it would be wonderful to be able to sit outside overlooking the ocean.

M

Marija

17/03/2026 08:19:56

9/10
Pros:

"Centrally located, close to bus and train station, clean, quiet, excellent"

Cons:

Aucun.

S

Simo

14/03/2025 00:19:46

8/10
Pros:

"Excellent location near the beach, making it easy to enjoy the surroundings. Good price-to-quality ratio, offering a budget-friendly stay."

Cons:

No hot shower, which was inconvenient. Noisy installations that affected comfort (water pump, no well isolated for insects) The check-in process was a bit complicated, but since it's a family-run business, we were understanding.

G

Gustavo

04/02/2026 17:45:27

10/10
Pros:

"Everything was great about this place, clean and the staff were friendly and helpful. Kitchen is great as well, they have room service with fair prices. Highly recommended"

Cons:

The hotel is not soundproof, you can hear everything around… but didn’t bother me

A

Alessandra

15/02/2026 20:19:06

9/10
Pros:

"Position , view , restaurant and indoor swimming pool in the winter Beach club and outdoor pool in the summer"

Cons:

Aucun.

K

Kaia

03/03/2026 05:58:03

10/10
Pros:

"The hotel is set on the edge of the sea, with the pool and restaurants directly beside it. The property is beautiful and well maintained. Our room was also very comfortable and quiet and spacious. We hosted a private dinner for my husband's birthday for 40+ guests and the service, food, set up, ambiance and every last detail was impeccable. The staff went above and beyond to help manage last minute requests (flowers, placecards, etc.!). They did everything with a wonderful attitude and provided excellent service. I would highly recommend this hotel both for a stay or for hosting a special event. I would definitely go back."

Cons:

Nothing really- all was great! There is no beach at the hotel (which we knew), but there are beaches close by.

F

Ferebee

03/01/2026 09:13:02

8/10
Pros:

"This hotel is giving a “feel like home” vibe. It’s well organized and very caring to customers. Location is pretty much secure and convenient for foreigners to visit around. Staff always show concerned when serving."

Cons:

The only thing makes it lose points is that the electricity generator group is too close to the apartment area. In the night it disturbs sleep even though the windows are closed.

M

Mark

08/01/2026 07:34:16

8/10
Pros:

"Great location. One of the only hotels within quick walking distance of Noumea’s two best beaches and all their restaurants/cafes (Ansa Vata across the road and Bay de Citron). Our three bedroom apartment was perfect for our stay. Cleaned everyday by super friendly staff. Buffet breakfast was great. Fresh baguette on tap! Make sure you get an ocean view room for the daily sunsets!"

Cons:

Male gym was small and barely any equipment. Pool needs more shade and something to give it more ambiance.

S

Sheree

15/09/2025 11:19:42

10/10
Pros:

"Gorgeous! Fabulous staff especially at the hotel bar!"

Cons:

Aucun.

K

Kennedy

15/07/2024 03:47:37

10/10
Pros:

"The hotel is very clean, comfortable, and in a central location. The shower is wonderful as is the cleanliness of the entire room. Ibis and Jesus at the front desk are very helpful and welcoming."

Cons:

Aucun.

A

Amber

08/03/2026 14:41:09

10/10
Pros:

"cheap stay was perfect for a solo person looking for a comfy place to sleep"

Cons:

the stairs was a little tricky would not recommend for a wheelchair

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