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2 Adults · 1 bedroom

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Latest customer reviews

Based on the latest verified stays

A

Anna

19/08/2025 12:51:50

8/10
Positive point:

"The location is great -- just 5 minutes to the beach and close to the main cafés and restaurants. The apartment is a good size and has a blackout system, so you don’t get sunlight coming in. The hotel also has two of the best restaurants in town -- Bottega and Plaza -- and they are fantastic."

Negative point:

I was not provided with a tea kettle or a hair dryer, as listed in the room description. Also, you can hear people walking to their rooms and staff talking while cleaning.

A

Ann

02/01/2026 09:08:35

8/10
Positive point:

"I liked that the room was spacious, with enough space to place luggage comfortably. It did not feel cramped and was larger than rooms in the city. The accommodation is located near Matsumoto shops."

Negative point:

The parking was limited, so I had to use a nearby public parking for 500 yen, which was not far from the accommodation.

B

Byron

01/07/2024 10:34:56

9/10
Positive point:

"The room was warm, comfortable and quiet. Breakfast was tasty and well prepared. Staff was super friendly and helpful."

Negative point:

Booking didn't load properly from the app to the front desk.

K

Kong

01/01/2026 04:48:40

10/10
Positive point:

"room big enough for family stay and the room lighting very bright. surrounding got lots of restaurant and easy walk around."

Negative point:

air cond need to be more chill...

P

Paul

28/12/2025 18:58:16

10/10
Positive point:

"I needed a place to stay on my way through and this fit the bill. Happy to have stayed there. The staff was especially helpful."

Negative point:

Aucun.

B

Byron

01/07/2024 10:34:56

9/10
Positive point:

"The room was warm, comfortable and quiet. Breakfast was tasty and well prepared. Staff was super friendly and helpful."

Negative point:

Booking didn't load properly from the app to the front desk.

A

Ahmed

14/02/2026 18:01:54

10/10
Positive point:

"The hotel was very clean and comfortable. The thermal facilities were excellent and relaxing, especially in the cold weather. The staff were friendly and helpful, and the breakfast had good variety. The surrounding nature and snowy views made the stay even more special."

Negative point:

The location is a bit far from the city center, so transportation can be limited without a car. However, the hotel provides a transportation if you need.

J

Joe

11/08/2025 23:17:23

10/10
Positive point:

"Berndt the owner is an amazing good hearted and very helpful in helping all the visitors to books buses and trips and Rinalda is an amazing woman serving a great breakfast with love. Rooms and toilets super clean and super safe place .there s a biliardo and a small shop outside and a fully equiped kitchen where we did amazing barbecue with the other guests and we had lots of fun! It s very well centrally located with a breath taking terrace view and birds singing in the morning.ideal for my yoga too"

Negative point:

Mattress not comfortable but I put some plastic bottles underneath

N

Nina

17/02/2026 22:09:08

10/10
Positive point:

"We had a very pleasant stay. The staff was extremely friendly and helpful, which made us feel welcome from the moment we arrived. The rooms were clean, spacious, and well-maintained, and the bed was very comfortable — we slept really well. The overall atmosphere was relaxing and quiet, perfect for a short getaway. Great value for money and we would happily stay here again."

Negative point:

Aucun.

M

Marilou

05/10/2025 15:56:05

9/10
Positive point:

"Pros: Location is great for A - Nice to wake up and see the mountain tops through your skylight Breakfast - Lovely breakfast buffet. Good variety of Norwegian ®ular breakfast staples Staff at counter friendly and answered our questions about area/accommodations Free parking - big bonus since Norway usually requires payment for parking Although shared bath, we had no wait for WC. We had a sink in our room so only shower and toilet facilities are shared."

Negative point:

Cons: You may hear noise from people outside on public deck. During our stay all observed quiet time after 11PM. We always have ear plugs so we are ok.

P

Peter

04/12/2025 13:05:15

5/10
Positive point:

"The beds were comfortable and if you found the private bathroom the shower there was the best I have ever had anywhere. Good pressure and hot water. The location is great because it is close to the shops. They have a restaurant there and while the prices are a bit steep the food was quite good."

Negative point:

The place is a hotel in the process of renovation. It is a little old and had seen grander days. Our rooms while having clean beds saw windows that had cobwebs on them and flaky paint. The kitchen is communal and there was just one mug for all. The dish rags were used and dirty. There is a huge clock tower which is a feature of the town and it chimes all through the night. So if you are a light sleeper ask for a back room off the road. The bar staff in the hotel were excellent but there was a dispute with the owner who had posted different information on Booking.com from the room we received. We wanted two separate beds and were initially given one. After additional money was paid we got one room with two beds.

P

Pawel

20/10/2025 13:44:45

8/10
Positive point:

"Contactless check in which comes in handy when you're arriving late. Spaceous apartment."

Negative point:

Shower glass looked like it wasn't cleaned for a looong time.

L

Lars

15/01/2026 07:23:23

10/10
Positive point:

"A cool place with a nice breakfast and friendly staff."

Negative point:

All good for the price with breakfast and a private room with bath can't complain.

A

Alex

24/02/2024 20:41:31

10/10
Positive point:

"Comfy bed, good air con, good shower, everything was clean"

Negative point:

Nothing

D

Dauda

26/07/2024 16:03:28

10/10
Positive point:

"The room 😍 and the bathroom was big and clean that which I love most."

Negative point:

Aucun.

A

Alex

24/02/2024 20:41:31

10/10
Positive point:

"Comfy bed, good air con, good shower, everything was clean"

Negative point:

Nothing

G

Giuseppe

30/12/2023 09:02:57

10/10
Positive point:

"Ottima posizione, proprietario e personale simpaticissimi e cordiali."

Negative point:

Aucun.

U

Una

19/02/2026 07:39:18

8/10
Positive point:

"• The hotel is very modern, extravagant and visually beautiful, even if not everything is fully functional. • The rooms are extremely spacious and very comfortable. • The location is stunning — although it feels like it’s in the middle of nowhere, it is beautifully situated right on the Mekong River."

Negative point:

• The staff were very slow, especially in the restaurant. The bar/counter area often looked messy and disorganized. • Although the room itself was clean, the chocolate in the minibar was very old and moldy, which is unacceptable. • Some light bulbs in the room were not working or were flickering. • The small inner outdoor area of the room was dirty and poorly maintained.

G

Geoff

06/09/2024 20:23:55

8/10
Positive point:

"Simple hotel. Everythng was OK. The manager insisted I bring my motorbike into the lobby for safe keeping."

Negative point:

The bar/restaurant was closed.

V

Vallejo

13/04/2025 21:47:33

8/10
Positive point:

"J’avais choisi El rancho au vu de sa proximité avec le centre ville de Grand bourg et aussi parce que le petit déjeuner était compris… Malheureusement ce n’était pas le cas . Amateur de café j’ai dû me lever tôt pour aller en chercher… Faites attention à la publicité mensongère ça peut vous coûter cher. Christian VALLEJO Juriste."

Negative point:

Aucun.

J

Jose

30/10/2024 13:56:55

9/10
Positive point:

"J'aime bien, son que les information qui je trouve sur le city cette pas là même. Sinon de resté sur la ensemble c'est magnifique."

Negative point:

Les numéros que sûr le city de Booking.com cette fausse information elles connaissent pas cette information. De rester cette bien passe Merci ☺️

A

Alsaeed

24/11/2025 19:02:45

10/10
Positive point:

"Everything is clean, reception was there at all time."

Negative point:

Aucun.

G

Gregory

29/08/2025 18:52:38

8/10
Positive point:

"Great location - easy parking. Rooms were simple yet clean. Great water pressure and hot water. Heaters in the room. Friendly staff and good breakfast(homemade yoghurt, fruit compote, baked goodies. The dinner in the restaurant was delicious and well priced"

Negative point:

No wifi in the room. No power near the beds

D

Debbie

24/08/2025 17:15:52

8/10
Positive point:

"The dining area was a beautiful inner courtyard covered with grape vines and grapes! Very inviting and idyllic."

Negative point:

The rooms are a good size and there was a nice deck. The bathroom had a pretty strong mildew smell and the shower was quite weak.

P

Peter

04/12/2025 13:05:15

5/10
Positive point:

"The beds were comfortable and if you found the private bathroom the shower there was the best I have ever had anywhere. Good pressure and hot water. The location is great because it is close to the shops. They have a restaurant there and while the prices are a bit steep the food was quite good."

Negative point:

The place is a hotel in the process of renovation. It is a little old and had seen grander days. Our rooms while having clean beds saw windows that had cobwebs on them and flaky paint. The kitchen is communal and there was just one mug for all. The dish rags were used and dirty. There is a huge clock tower which is a feature of the town and it chimes all through the night. So if you are a light sleeper ask for a back room off the road. The bar staff in the hotel were excellent but there was a dispute with the owner who had posted different information on Booking.com from the room we received. We wanted two separate beds and were initially given one. After additional money was paid we got one room with two beds.

S

Seth

28/06/2024 16:58:10

10/10
Positive point:

"Great location in town. Great cafeteria with large selection and very reasonable prices. Good breakfast and nice room. Nice views from outdoor areas and a nice common lounge"

Negative point:

Offers free shuttle to, but not from the airport.

E

Eric

07/08/2025 09:26:21

8/10
Positive point:

"Property is a little dilapidated in some places but that’s to be expected in Comoros. The staff were generally helpful."

Negative point:

The room and food are overpriced for the quality. Inconvenient location. They don’t seem to use or check Booking so it was pointless to make a reservation in advance. Maybe during the high season that will be more useful.

A

Aline

22/02/2026 02:44:58

9/10
Positive point:

"I loved being right by the water on our balcony listening to the crashing waves. The swimming was excellent (other than when a group of young men stood with beer bottles in hand in the water, blocking the way on the clear path leading out beyond the stones). I liked the casual Caribbean “non trendy” room with good basic plumbing and windows that opened. I liked the availability of staff who asked if we needed anything."

Negative point:

Our room was next to the restaurant where there was noisy off-key karaoke (well really just yelling) on a couple of nights, making me have to shut my windows. I do not like to use AC (especially when temperatures never went above 28C) so it was a disappointment to have to close windows because of noise. I didn’t like the coffee in the room.

L

Leah

12/11/2025 19:55:46

10/10
Positive point:

"The location was just off the main street in a cool old building, and was walking distance from both the train station and the ferry. The room itself was comfortable with a good shower. My window overlooked the courtyard."

Negative point:

Aucun.

D

Dauda

26/07/2024 16:03:28

10/10
Positive point:

"The room 😍 and the bathroom was big and clean that which I love most."

Negative point:

Aucun.

K

Kate

13/02/2026 23:08:36

10/10
Positive point:

"Very well deserved. Beautiful place. Staff were very helpful and friendly. Rooms were clean and comfortable the bed was clean and comfortable"

Negative point:

There wasn’t a thing I could say about the hotel. It was a great hotel

K

Khalil

05/01/2026 11:05:12

9/10
Positive point:

"The hotel design was very ambitious. Moreover, the walking around the farm and inside the museum is different experience. We enjoyed it alot"

Negative point:

The birds shit around the place and along with that is a lot of flys but the service team are working hardly to clean it and daily spreading the pesticide.

F

Fumba

29/05/2025 04:28:56

9/10
Positive point:

"I liked the attitude of the staff , they were so welcoming and the hospitality was excellent from the gate ."

Negative point:

Nothing .

A

Ayouba

27/01/2026 23:17:14

9/10
Positive point:

"The cleanliness. The facility was clean, smells good, and the staff very friendly."

Negative point:

Aucun.

L

Louis

10/03/2026 04:10:51

8/10
Positive point:

"The location is amazing. 30 seconds walk to metro station, and many shops around. The room is clean and the bed is comfortable. Good WiFi and 24/7 checkin."

Negative point:

The room is very small. It's alright but for a longer stay it can be too narrow. There is a strong cigarette smell in the hallways, please enforce the smoking rule more strictly. However, in the rooms it doesnt smell. Also, the bathroom is tiny, so there is not a real shower, it is above the toilet, which can be unconfortable. Also, the elevator takes too long to arrive, which is annoying.

M

Mondine

20/08/2025 12:16:52

8/10
Positive point:

"L'authenticité, la beauté des lieux, la vue spectaculaire sur le volcan"

Negative point:

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