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2 Adults · 1 bedroom

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Latest customer reviews

Based on latest verified stays

G

Gail

20/11/2025 07:03:02

8/10
Positive point:

"Staff exceptionally friendly and helpful. Nice big comfortable rooms well located and good food"

Negative point:

Wifi not good in the room. But could be due to power outages

M

Mateo

21/11/2025 21:07:47

10/10
Positive point:

"Great location, room, free parking and a very good restaurant."

Negative point:

Aucun.

M

Myron

03/07/2025 03:04:35

9/10
Positive point:

"The staff at the hotel was very friendly. After checking my ID and hotel reservation, he quickly helped me complete the check-in process. The whole thing took about 10 minutes."

Negative point:

There was some water on the bathroom floor, which I guess was caused by a leaking pipe. It did affect the overall experience a bit.

G

Gregory

29/08/2025 18:52:38

8/10
Positive point:

"Great location - easy parking. Rooms were simple yet clean. Great water pressure and hot water. Heaters in the room. Friendly staff and good breakfast(homemade yoghurt, fruit compote, baked goodies. The dinner in the restaurant was delicious and well priced"

Negative point:

No wifi in the room. No power near the beds

N

Nongluck

28/11/2023 15:05:47

8/10
Positive point:

"ห้องสะอาดราคาไม่แพงมีเครื่องอำนวยความสะดวกมีอาหารเช้าอาจจากุซซี่ส่วนตัวมีฟิตเนสและสระว่ายน้ำ"

Negative point:

พนักงานต้อนรับทำการบริการล่าช้าเก็บเงินมัดจำค่าห้องสูงค่ะ

T

Tarik

28/01/2026 12:25:33

9/10
Positive point:

"Location, short walk to Victoria Falls and very well sign posted and feels secure and safe"

Negative point:

On the edge of town, where too many people keep hassling you to buy things or give money to them

R

Rawad

05/01/2026 02:11:05

10/10
Positive point:

"First to start with the location, its in the center of zahle and close to everything; mini markets, restarurants, pubs, and all types of shops. Also close to the popular berdawni area. All are within walking distance. The rooms were spacious and very clean. The beds were very comfortable. The hotel management and staff were super nice and friendly. The value for the price paid was excellent."

Negative point:

Aucun.

W

William

18/03/2026 04:10:18

8/10
Positive point:

"This is a very nice hotel with nice amenities in a perfect location"

Negative point:

Aucun.

I

Igor

01/03/2026 10:52:03

9/10
Positive point:

"The central location, cleanliness, the room was warm with comfortable beds and conveniently opening windows. An excellent view from the window."

Negative point:

There is no fridge in the room, only two glasses were given for three persons.

I

Irena

08/02/2024 21:32:35

8/10
Positive point:

"Good location, not far from the beach. Good breakfast. Room was big enough and clean. Very nice swimming pool. Staff was kind."

Negative point:

Hotel is a bit outdated, but it is clean. WiFi didn't work well.

J

Jose

30/10/2024 13:56:55

9/10
Positive point:

"J'aime bien, son que les information qui je trouve sur le city cette pas là même. Sinon de resté sur la ensemble c'est magnifique."

Negative point:

Les numéros que sûr le city de Booking.com cette fausse information elles connaissent pas cette information. De rester cette bien passe Merci ☺️

J

Julie

26/03/2026 01:48:02

10/10
Positive point:

"The accommodation was roomy with lovely views short stroll to restaurant & breakfast"

Negative point:

Nothing

G

Giuseppe

30/12/2023 09:02:57

10/10
Positive point:

"Ottima posizione, proprietario e personale simpaticissimi e cordiali."

Negative point:

Aucun.

J

Joan

14/06/2025 17:33:41

10/10
Positive point:

"Peaceful location exceptionality helpful and friendly service nothing was too much trouble for the staff. Very clean and airy accommodation Good AC, reliable whfi one minute walk away from a stunningly beautiful beach and bay And the added bonus of lobster pot"

Negative point:

No dislikes at all

N

Natalia

20/03/2026 23:47:52

10/10
Positive point:

"Quarto bem aconchegante, local para fazer as refeições, bom café da manhã, passamos uma semana bem tranquila."

Negative point:

O café é bom,mas pode melhorar.

D

Dubravka

16/11/2025 19:25:26

9/10
Positive point:

"We stayed at Hotel Novak for one night due to family related situation. Room was spacious, beds very comfortable. They serve breakfast from 7 A.M. until 11 A.M. which we found very useful. Staff was great and very helpful."

Negative point:

There was a strange noise, I think from nearby Factory, which disturb good night sleep 😁.

T

Tarik

28/01/2026 12:25:33

9/10
Positive point:

"Location, short walk to Victoria Falls and very well sign posted and feels secure and safe"

Negative point:

On the edge of town, where too many people keep hassling you to buy things or give money to them

S

Soufou

27/02/2026 12:26:03

8/10
Positive point:

"L'emplacement, l'accueil, le tranquilité du lieu. La grande terrasse"

Negative point:

La chambre était trop petite pour un couple.

Y

Yasser

13/04/2026 04:57:46

10/10
Positive point:

"Our stay at this hotel was absolutely wonderful. While the property itself is stunning and peaceful, it was the exceptional service that made our visit truly memorable. The General Manager Muhammed was consistently available, incredibly accommodating, and made us feel genuinely welcome from the moment we arrived. It is rare to find leadership so hands-on and dedicated to the guest experience. Every request was met with kindness, and their presence added a personal touch that you don't often find in luxury boutique hotels. If you are looking for a place where you are treated with authentic hospitality and care, I cannot recommend this hotel enough. A sincere thank you to the management and the entire team for such a pleasant stay!"

Negative point:

Nothing

G

Greg

16/08/2025 15:37:15

8/10
Positive point:

"Love the Old Charm of the Bristol Great Location Pool was great with Full Service Bar Great Staff Definitely would stay again"

Negative point:

Aucun.

F

Francheska

16/06/2025 14:50:14

10/10
Positive point:

"Very friendly and accomodating staff. Great location, walking distance to shops. Free parking available. Great continental breakfast"

Negative point:

Aucun.

D

David

20/02/2026 18:10:35

10/10
Positive point:

"A wonderful experience like many others have had. Attentive staff, nice amenities for such an unusual location. Dinner was traditional and also a new experience."

Negative point:

Aucun.

J

Joseph

03/01/2026 17:10:23

10/10
Positive point:

"Such a beautiful location! The breakfast was just wonderful and the workers there were so kind and accommodating. We loved our room. We wish we could have stayed longer."

Negative point:

The only issue we had was that the water in the room was a little yellow. We were told that all the water on the island was that way, so I don’t think it could have been helped.

P

Peter

15/02/2026 23:27:02

10/10
Positive point:

"The staff the reception are very friendly abd helpful"

Negative point:

Aucun.

I

Irena

08/02/2024 21:32:35

8/10
Positive point:

"Good location, not far from the beach. Good breakfast. Room was big enough and clean. Very nice swimming pool. Staff was kind."

Negative point:

Hotel is a bit outdated, but it is clean. WiFi didn't work well.

K

Khalil

05/01/2026 11:05:12

9/10
Positive point:

"The hotel design was very ambitious. Moreover, the walking around the farm and inside the museum is different experience. We enjoyed it alot"

Negative point:

The birds shit around the place and along with that is a lot of flys but the service team are working hardly to clean it and daily spreading the pesticide.

E

Evgeniia

20/09/2025 00:30:52

8/10
Positive point:

"If you want to walk in Ala-Archa valley and have a romantic diner int the restaurant there…but you don’t want to come back in Bishkek! This place is for you! Small nice hotel with lovely breakfast…alive trout in the swimming pool outside…many places to walk and warm up in sauna after!"

Negative point:

Rooms are quite old…absolutely not equipped

B

Brent

14/09/2023 22:13:53

10/10
Positive point:

"Clean, large room. Located close to town centre. Near train and marshrutka station. Friendly staff."

Negative point:

Aucun.

A

Alexander

02/04/2023 11:55:14

10/10
Positive point:

"The staff was very nice and helpful. The hotelowner was a caretaking person and very nice. Going to tamatave again, this will be my place to be. Thank you so much. There ist everything you need and the rest you will find around."

Negative point:

Aucun.

E

Eric

07/08/2025 09:26:21

8/10
Positive point:

"Property is a little dilapidated in some places but that’s to be expected in Comoros. The staff were generally helpful."

Negative point:

The room and food are overpriced for the quality. Inconvenient location. They don’t seem to use or check Booking so it was pointless to make a reservation in advance. Maybe during the high season that will be more useful.

A

Ahmed

14/02/2026 18:01:54

10/10
Positive point:

"The hotel was very clean and comfortable. The thermal facilities were excellent and relaxing, especially in the cold weather. The staff were friendly and helpful, and the breakfast had good variety. The surrounding nature and snowy views made the stay even more special."

Negative point:

The location is a bit far from the city center, so transportation can be limited without a car. However, the hotel provides a transportation if you need.

I

Igor

01/03/2026 10:52:03

9/10
Positive point:

"The central location, cleanliness, the room was warm with comfortable beds and conveniently opening windows. An excellent view from the window."

Negative point:

There is no fridge in the room, only two glasses were given for three persons.

D

Dorothée

29/11/2025 12:01:42

10/10
Positive point:

"I really recommend this place!! Good location, the staff gave us a lot of hiking tips. Good breakfast and calm."

Negative point:

Nothing, everything was perfect.

B

Byron

01/07/2024 10:34:56

9/10
Positive point:

"The room was warm, comfortable and quiet. Breakfast was tasty and well prepared. Staff was super friendly and helpful."

Negative point:

Booking didn't load properly from the app to the front desk.

M

Mondine

20/08/2025 12:16:52

8/10
Positive point:

"L'authenticité, la beauté des lieux, la vue spectaculaire sur le volcan"

Negative point:

/

M

Michelle

23/02/2026 21:32:02

8/10
Positive point:

"We were exceptionally allowed to return after check out time to shower as our flight was later that night. We were also allowed to check in a couple hours before check in time as our flight was early that morning. The breakfast was great. Lots of variety. There should have been more fruit options though. The pool area was well kept and clean and so was the room. The staff were prompt and helpful."

Negative point:

It would have been nice if we were allowed to check out on a complimentary basis a couple hours later as our flight was at 7.50 pm.

R

Roxana

22/09/2025 07:14:02

10/10
Positive point:

"It was an amazing experience. Staff was friendly and professional in the same time. Facilities were clean at all times. Room was spacious and clean, cozy bed. We have had full access at the spa area, where was relaxing( 3 different saunas, pool, jacuzzi), also noticed the cleanness at all times. I warmly recommend this location."

Negative point:

Aucun.

D

Dagmar

18/03/2025 17:00:17

9/10
Positive point:

"Super nettes Team und tolle Unterkunft ! Immer wieder gern."

Negative point:

Kein Mangel …

C

Chao

26/01/2026 21:04:29

10/10
Positive point:

"clean and no noise,with better staff ,and safety room"

Negative point:

Aucun.

Y

Yousif

01/02/2026 16:56:07

10/10
Positive point:

"The views are amazing from my balcony also it’s clean, gated hotel"

Negative point:

Nothing

Y

Yazan

20/02/2026 18:07:46

8/10
Positive point:

"-The location is great. -The view is amazing — you’re surrounded by skyscrapers, city / sea view. -Staff are friendly, cooperative, and respond very quickly to any request. -The hotel is clean. -Check‑in and check‑out procedures are very quick. -The room is spacious. -Breakfast is tasty. -Flexible check‑in and check‑out times."

Negative point:

-The TV is not a smart TV. -The bed is small and not comfortable enough. -From time to time, food odors can be smelled, especially on the upper floors. -There is no heating during cold winter nights — the AC keeps running even when it’s cold. -The shower area slope is incorrect, causing water to flow outside the shower area. -The price is slightly high. .. Improvement Areas (Not Considered Cons): -There are many open parking spaces around the hotel, but it would be great if the hotel could manage one of these areas as an official hotel parking lot. -The dining area needs to be expanded to accommodate more guests. -The number of power sockets is not enough. -Hot water takes time to arrive — it’s not instant, so this should be improved.

M

Maris

16/01/2025 05:41:26

10/10
Positive point:

"Malik at reception was extra super supportive! Merci! Wi-Fi very good. The Shower is good and with hot water!"

Negative point:

Aucun.

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